For safe, easy-to-use and highly effective disinfectant solutions, look no further than Safe4.

Now available direct from the leading manufacturer are key products designed especially for the dental profession:

• Disinfectant Cleaner – available in 900 ml and 5 litre containers, as well as a trigger spray and wipes

• Instrument Cleaner – available in 1 litre and 5 litre containers

• Safe4 Nitrile Gloves – available in sizes small, medium and large

Effective against a wide range of pathogens from E.coli to HIV, MRSA, Salmonella and Swine flu, Safe4 products will give you the confidence you need in your infection control processes.

What’s more, all Safe4 products are alcohol-free, non-toxic, non-irritant, non-corrosive and non-staining. This means you needn’t worry about any damage to your worktops or equipment surfaces, with added peace of mind that the products pose no health risks to patient or staff, even when still wet.

To find out more about the exciting Safe4 product range, call the team today!

For more information, visit www.safe4disinfectant.com,

call 01606 591900 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

NSK recently offered GDPUK users a trial of their new autoclave - https://www.gdpuk.com/resources/professional-services/entry/1503-would-you-like-to-trial-a-state-of-the-art-autoclave

Practices are now in the process of being notified if they’ve been selected to trial the NSK iClave mini, which will be delivered to them shortly. Over the next two months we will keep you updated with the progress these practices are making and at the end of the trial we will publish a roundup of the feedback we have received.

We are confident the trial practices will find the NSK iClave mini really useful as it is the perfect handpiece autoclave and is small enough to fit even the smallest decontamination area. Complying with Europe’s Class S sterilisation standard, the iClave mini sterilises even the invisible parts of handpieces, and with a footprint approximately the size of an A4 piece of paper the iClave mini fits into the smallest space possible.

The iClave mini delivers up to 12 ‘dry’ handpieces in less that 12 minutes using direct-heating technology. This is coupled with a sophisticated design of the control panel and excellent visibility, with ease of use and day-to-day maintenance in mind.

The NSK iClave mini:

·         Small enough to fit in the smallest spaces

·         Effective sterilisation for hollow instruments

·         Fast and compact but with large capacity

·         User-friendly and easy to operate

·         Perfect solution for quick handpiece turnaround

The NSK iClave mini is small enough to use anywhere!

If you would like more information about NSK’s care and maintenance range contact Mark Beckwith on 07900 246529 or visit www.nsk-uk.com

www.myNSKdecontamination.co.uk

www.nsk-uk.com

Twitter: @NSK_UK

Facebook: NSK UK Ltd

As dental professionals, our actions are governed by our knowledge and expertise. We can even utilise these skills to improve oral health in the far reaches of the world. Spreading the preventative dentistry message and educating others on the importance of oral hygiene doesn’t have to be confined to our shores or need to involve extreme fundraising techniques such as running marathons or shaving off all our hair!

The simple but stylish Humble Brush is one tool that gives us this power for change. Ergonomic, handcrafted handles made from 100% biodegradable Moso Bamboo are combined with Nylon 6 bristles, rendering these toothbrushes just as durable as their plastic counterparts but infinitely kinder to mankind and the environment. When a Humble Brush is sold, it is matched by another toothbrush or the equivalent donated in oral care to those in need. Patients buy one and then the Humble Smile Foundation, in unison with Humble Brush, gives one.

The story of the Humble Brush is gaining momentum and generating a great deal of positive feedback. Last week Humble Brush launched their Humble Helpers campaign throughout primary schools in Ireland. This keenly received programme aims to educate children on a number of key oral health issues whilst they raise funds for their schools or another cause of their choice. As schoolchildren are actively involved with these programmes, they engage with the humanitarian objectives of the Humble Smile Foundation. In return, these children are instilled with knowledge in the value of their own oral healthcare and the hygiene regimens.

Additionally, the Humble Smile Foundation, in collaboration with volunteer group Project TEN – Be The Change, has been educating vulnerable Ethiopian communities on essential preventative dental care. Ethiopia has an estimated population of 96 million[i] but just one dentist per 1.278 million people[ii]. Many Ethiopians don’t even know what dentists or even toothbrushes are. When they find themselves needing oral care, they generally employ excruciatingly primitive and potentially life-threatening treatment methods rather than face a journey of thousands of miles to find a dental practitioner. It is in locations such as this that preventative dentistry methods are all the more crucial. 

There are so many fascinating angles attached to this otherwise innocuous dental adjunct, endorsed by over ten thousand likes on Facebook. These beautifully presented toothbrushes are also environmentally and panda-friendly. The endangered species has learned that Moso leaves grow too high up the plants, so they choose to eat the more accessible species of bamboo instead.

Global consumer trends company, Nielsen, studies over 100 countries to gain knowledge on what people watch and buy. In their online 2015 study, they found a significant rise in the percentage of respondents aged 15-20 who are willing to pay even more for products and services from companies who are committed to positive social and environmental impact. In 2015 the numbers of these consumers had risen to 72% from 55% in just one year[iii]. We are proud to say that The Humble Brush is a perfect example of a product that serves this growing market – but costs no more than a run-of-the-mill plastic toothbrush.

Purely by setting these toothbrushes on reception counters, patients will engage with its purpose and will be attracted to its contemporary look. The ethos of effecting change and providing oral health aid for those in need is layered throughout everything the Humble Smile Foundation tries to achieve. For example, a proportion of the cost of a traditional toothbrush contributes towards huge corporate marketing machines. There is no such process with the Humble Brush, there isn’t a huge marketing budget – the revenue from sales is used directly towards providing oral care for those in need.

Humble Brushes can be supplied in their ‘naked’ glory or can be personalised on minimum orders of 400. Not only does this constitute a novel talking point at reception desks but it also gives dental businesses the opportunity to distribute their brands on something their patients use every day.

By stocking the Humble Brush in your dental practice, you are not only providing a superior product that can be used on all types of dentition but also giving patients the chance to make an ethical choice.

For more information about the Humble Brush visit www.humblebrush.co.uk or to find out more about the Humble Smile Foundation’s work visit www.humblesmile.org

Follow us on Facebook, HumblebrushUK

and Twitter

@HumbleBrush

Looking to buy a dental practice? Don't forget to consider the effect intangible values such as customer base, rapport and employee relations will have on the goodwill premiums that might be incurred.

As the market becomes increasingly more aggressive and competitive with practices in high demand, goodwill premiums are growing in occurrence and increasing in magnitude. This will affect the amount that you will have to pay on top of the valuation price.

With over 100 combined years’ of experience and expertise, the team at Dental Elite are committed to providing financial advice to those looking for a smooth and hassle-free acquisition.

Knowledgeable and attuned to current trends, Dental Elite offers a person-centred single point of contact service to ensure you don't go over budget and get out of your depth.

Don't get caught out with goodwill premiums; contact Dental Elite today.

For more information contact Dental Elite. Visit www.dentalelite.co.uk, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01788 545 900

Whether you are looking for your first, next or last dentist role, it can be difficult to know which pathway to take.

Experienced and up-to-date with the latest market trends, Dental Elite could help you consider all of your options.

Dental Elite offers a single point of contact service from one of its knowledgeable specialist recruiters and has a vast database to help you find your ideal job.

Corporate or independent, private or NHS, permanent or locum and general or specialist, Dental Elite has a vast range of vacancies available.

If you are looking for something different, Dental Elite could even find you a role within the community, in a prison or on a military base.

To find out more about current vacancies and how Dental Elite could help you, contact the team today.

For more information on Dental Elite visit www.dentalelite.co.uk, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01788 545 900

Dental marketing can be a complex puzzle, requiring time, money and effort from your team in order to see success. With all of these resources in short supply, particularly for the smaller practice, you need an automated solution that does all the hard work for you.

With this in mind, 7connections brings you AIM – Automated Intelligent Marketing. 

Capturing the team’s extensive experience and expertise in dental marketing and packaging it into a format designed specifically for smaller practices, AIM is the ideal tool to maximise your marketing activities. 

Once you have determined what you want to do and when, the system will automatically perform tasks as required, taking the stress away from you and your team.

With automated processes to streamline your marketing strategy and enable implementation of effective ideas in a convenient way, discover AIM from 7connections.

For more information about 7connections and AIM, please 

call 01647 478145, email This email address is being protected from spambots. You need JavaScript enabled to view it. 

or visit www.7connections.com.

Prestige Dental is delighted to announce the appointment of Jennifer Ball as its Product Specialist for the M62 corridor and surrounding areas.

Never one to rest on her laurels, Jennifer, who has an extensive dental nursing background, is in the process of rolling out an exciting programme of learning opportunities in individual practices. 

Whether lunchtime, first thing or after the practice closes is best for you, armed with sandwiches and in the space of just one hour Jennifer can provide invaluable information on products such as ACTIVA™ BioACTIVE, as well as vacuum forming and Medentika’s implant range – obligation free. 

Speaking about her new role, Jennifer commented: ‘I am really looking forward to meeting customers – new and old – and learning what support I  can offer individual dental practices so that dentists and their teams can remain focused on what they do best – delivering excellent patient care.’

To make an appointment for Jennifer to visit your practice or for more information, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01274 721567.

If you are looking for a truly exceptional panoramic X-ray solution, look no further than the Sirona ORTHOPHOS SL range available from Clark Dental. 

The ORTHOPHOS SL 2D is capable of capturing incomparably sharp 2D panoramic images. This is possible thanks to the powerful DCS sensor, which significantly reduces conversion signal loss, and the unique Sharp Layer Technology. Not only this, but the 2D system can be upgraded to full 3D and can include an optional Ceph arm for greater diagnostic flexibility.   

The ORTHOPHOS SL 3D is available in two main volume sizes: 8x8cm or 11x10cm. Both of these devices have flexibility in volume, starting from 5x5.5cm upwards, for use with endodontic issues and single implant planning. With this expansive scope you will be able to adapt your diagnostic range to the specific needs of every patient and produce excellent 3D images every time.      

Complete with a number of innovative features that will help you ensure optimal positioning for your patient, the ORTHOPHOS SL range makes it possible for you to streamline your workflow and achieve diagnostic excellence.

The Sirona ORTHOPHOS SL range from Clark Dental will provide your practice with a truly flexible diagnostic system, benefitting both your team and your patients. Discover what it could do for you today.

For more information call Clark Dental on 01268 733 146, email  HYPERLINK "This email address is being protected from spambots. You need JavaScript enabled to view it." This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.clarkdental.co.uk

At mid-life, patients often evaluate their satisfaction, their personal goals, health and lifestyle and go on to make changes for the better. You can help them to review their oral health successfully, by recommending CB12 mouth rinse to empower these changes. 

CB12 has a powerful and unique, patented formula that contains fluoride as well as low concentrations of zinc and chlorhexidine. Not only does it effectively control dental plaque, improve periodontal health and prevent cavities but also, it targets breath odour with the power to boost confidence. 

CB12 does not just mask unpleasant breath but it actually adheres to the tissues of the oral cavity and neutralises malodourous gases for up to 12 hours to ensure first class breath. 

Patients can use CB12 mouth rinse as a daily oral deodorant to reliably ensure fresh breath and confidence that will last all day.

To see how CB12 can support your patients with a powerful and confident oral hygiene routine contact the team now.

For more information about CB12 and how it could benefit your patients, please visit  HYPERLINK "http://www.cb12.co.uk" www.cb12.co.uk or to order contact DHB oral healthcare on 0845 601 7086 or www.dhb.co.uk

Dr Phil Loughnane, owner of the Chipping Manor Dental Practice in Gloucestershire, has been very impressed with Filtek Bulk Fill Posterior Restorative from 3M ESPE.    

“I have been working with this bulk fill for three months now, and I think it is the best posterior composite I have ever used. 

“I have to commend how easy the material is to handle, and how quickly it can be used. I think the overall aesthetic result is particularly excellent.  

“I would unreservedly recommend Filtek Bulk Fill posterior restorative to others and have encouraged all of my associates to make use of it.” 

For more information, call 0845 602 5094 or visit  HYPERLINK "http://www.3Mespe.co.uk" www.3Mespe.co.uk

As a Gold Unity Partner of Bridge2Aid, the Association of Dental Groups (ADG) is pleased to support the Kigurusimba Health Centre in the Pangani district, as part of the Dental Training Programme. 

Over the course of a six-day assessment, five Clinical Officers and the Bridge2Aid training team were able to treat a staggering 475 patients including Ndahane Mathias, a 37-year-old mother and farmer from Mkalamo village. 

Thanks to the provision of this treatment, Ndahane was able to have a tooth removed that had been plaguing her for a brutal three months.

By continuing to support the work of Bridge2Aid, deprived areas can be supplied with much needed equipment and training. Thanks to you, the Kigurusimba Health Centre and the five newly trained clinical officers – responsible for approximately 10,000 people – can deliver effective dental care that the local community needs. 

To find out how to donate, volunteer and support, contact ADG now: all together we can make a difference. 

For more information about the ADG visit  HYPERLINK "http://www.dentalgroups.co.uk" www.dentalgroups.co.uk

Looking for innovative and practical marketing ideas? Need inspiration?

7connections could have the answers you’re looking for. With a variety of different avenues from online marketing, patient relationships and referrals, to branding and social media, 7connectinos can help your practice grow and bloom. 

Throughout the year the 7connections coaches host and attend a number of essential educational events, where delegates can learn how to enhance their practice, reach more patients and streamline their business.

Aaron Ferguson from West-End Dental in Colwyn Bay attended the recent 7connections Marketing Roadshow, he says:

“What’s exciting is the fact that 7connections can add so much more to the software and solutions that are available. I would thoroughly recommend that you give them a call.”

If your practice is in need of fresh ideas and inspiration, make sure your explore the options available from 7connections.

For more information about 7connections, please call 01647 478145 or email pThis email address is being protected from spambots. You need JavaScript enabled to view it..

Alternatively, please visit www.7connections.com.

None of us can predict the future, and as a result, life can stop us in our tracks when we least expect it. Whether as a result of lifestyle choices such as smoking, poor diet and physical inactivity, or plain cruel misfortune, life-changing diseases can strike without any warning at all.
 

Dr. R discovered this for herself early last year after having a severe heart attack. She found that suffering from such a serious and unexpected health condition turned her life upside down.
 

Although the heart attack wasn't life threatening, Dr. R was in poor health and struggled with the after effects of undergoing a coronary artery bypass graft. Between recommended rest, implementing lifestyle changes to reduce the risk of reoccurrence and gradually restoring physical fitness, Dr. R had no choice but to take considerable time off work. Sadly, her husband also lost his job at this time and there wasn’t an income to support her husband and two young children; debt inevitably amassed.                                                                                               

Just as Dr. R had started to recover, her husband had a nervous breakdown.
 

Although after several months he managed to recover, he was unable to find employment. Between the responsibility of looking after her husband and children and dealing with the emotional and physical aftermath of her heart attack, Dr. R found it increasingly difficult to cope. When the situation started affecting her daughter with extended periods of depression and poor performance at school, she was unable to continue working as a dentist.

Eventually, her debts forced Dr. R to declare bankruptcy and sell her home. During this process her husband left her and their children and has not provided any financial support since.
 

Cases like this are more common than you think and by working together to provide financial support, the future for dentists like Dr. R – who is now a support teacher in a local school and feels brighter about her prospects – doesn't have to be bleak. Run by dentists for dentists, the BDA Benevolent Fund provides pecuniary support to current and former dentists and their families through all stages of their career and beyond. It relies on the generosity of dentists, dental organisations and companies to continue its work, so your help is critical.

By making a monetary donation or participating in fundraising events you could help a valuable cause. Thanks to the support of the profession, the BDA Benevolent Fund was able to help Dr. R, and who knows, maybe one day the Fund will help you.

The BDA Benevolent Fund relies on your help to continue its work,
so please contact us on 020 7486 4994 or This email address is being protected from spambots. You need JavaScript enabled to view it.,
or to give a donation today go to www.bdabenevolentfund.org.uk.
 

And if you are in need of help yourself, please contact us now.

All enquiries are considered in confidence.

Registered charity no. 208146

For a composite that provides superior polish retention for long lasting restorations, try Filtek Z500 Universal Composite from 3M ESPE.

Filtek Z500 will enable you to create precise restorations easily due to its shapable formula that adapts readily to cavities and margins. It also offers the benefit of a non-sticky consistency while holding its shape and resisting slump.

?????? ?500 composite can be used for direct anterior and posterior restorations, including occlusal surfaces, as well as indirect anterior and posterior restorations such as inlays, onlays and veneers. It is available in eight universal shades and one opaque, all of which match the VitaPan universal shade guide.

For a truly universal composite, try Filtek Z500 from 3M ESPE today.

For more information, call 0845 602 5094 or visit  HYPERLINK "http://www.3Mespe.co.uk" www.3Mespe.co.uk

Dr Amit Patel is a registered specialist in periodontics; graduating in 1997 from the University of Liverpool, he is now the principal of the Birmingham Dental Specialists as well as working as the Associate Specialist in Periodontics and Honorary Clinical Lecturer at the University of Birmingham dental school. He is a prolific lecturer both nationally and internationally and is enthusiastic about practising better dentistry. To this end, Amit always ensures to use the best equipment possible to achieve excellent results.
 

“Everything I use is A-dec,” says Amit. “I have an A-dec 500 dental chair, an A-dec LED light and, after trialling one recently, I’m using the A-dec 500 stool as well. Together, these pieces of equipment allow me to practise better dentistry – not just for my patients, but for myself as well.
 

“Many dentists will suffer from back pain and musculoskeletal disorders throughout their careers. The positions we must assume to perform even the simplest of dental treatments can have a real effect on our wellbeing – indeed, the majority of dentists who are forced to retire early, do so because of these debilitating conditions.
 

“But modern, ergonomic equipment, like that supplied by A-dec, can have a huge impact on the ease with which we can practise dentistry and the quality of life we can enjoy as a result. For example, the 500 stool allows me to assume a comfortable posture in which I can remain for long periods of time; even during implant surgery I do not get fatigued. What’s more, because the stool is so lightweight and easily manoeuvred, I can move around my patient without having to stretch.
 

“Similarly, a good light will help eliminate eye strain. Repeatedly focussing in and out of the oral cavity and having to adjust to the different ambient lights can cause unnecessary strain. The A-dec LED light I use is bright enough to negate this: it illuminates everything. I find it particularly useful since I perform a significant amount of surgery and I need a light bright enough to fulfil my needs. Rather than investing in an incredibly expensive theatre light, the A-dec LED is more than satisfactory. It’s also incredibly light and easily manoeuvred, making it applicable for many indications. Some of my patients comment on just how bright is – but they appreciate that the better I can see, the better the result of their treatment will be.
 

“I also work with the University of Birmingham Dental School and use A-dec equipment there as well. As a way of promoting good posture and ergonomic practice, A-dec products are the best.
 

“I wouldn’t hesitate to recommend A-dec and its products to any dentist.”
 

With an eclectic range of dental equipment that has been specifically made with dental professionals in mind, A-dec will provide you with everything you need to practise better, healthier dentistry.
 

To find out the benefits yourself, contact the friendly team today.

For more information about A-dec Dental UK Ltd, call 02476 350 901 or visit: www.a-dec.co.uk

The Chancellor’s new rules for paying tax on incorporated company dividends will start at the new financial year in 2016. Along with many of the new regulations regarding taxes, these guidelines will muddy the waters of the existing system, which is also bewildering.

Tax on any kind of income will vary depending on the source and whilst PAYE income tax is fairly straightforward, requiring little or no independent calculations, dividend tax payments are an entirely different matter.

The current set up is that any practice owner/manager of a limited or incorporated business drawing dividends from the company’s profit pot as either their entire salary, or as a share of it, pays tax in the following ways:

• Basic rate taxpayers whose overall mix of salary and dividend income is £42,385 or less, typically do not pay any tax on their dividends. This is due to a tax-free threshold on income up to £10,600 and then the basic rate tax category applies to anyone earning up to £31,785. As they fit into the basic rate bracket, their tax due on dividends is 10% but this is then effectively cancelled out by an across the board 10% tax credit for dividends.
• Higher rate taxpayers, when the 10% tax credit is taken into account pay 25% in tax dividends.
• Additional rate taxpayers (total income more than £150,000 per annum), when the 10% credit is applied, pay just under 31% in tax dividends.

However, a blanket £5,000 tax-free dividend allowance will be introduced which will replace the 10% tax credit. Any dividends paid out beyond that first £5,000 will then be taxed for basic rate taxpayers at 7.5%, for higher rate taxpayers at 32.5% and additional-rate taxpayers at 38.1%. Often, these changes will mean that the combination of dividend tax and national insurance contributions paid by practice owners and managers will pay a higher amount of tax on their dividends. For example, for a practice generating £100,000 annual profits and an owner drawing £8,000 as a salary and £73,000 as dividends, the amount of tax and national insurance contributions is going to increase from £28,900 to £32,937.

Financial advice and accountancy services from experts who have been working for the dental sector for many years is exactly what you need to make sure your company profit offers the best return possible, whilst remaining legally compliant.

Contact the friendly team at Lansdell & Rose today, to find out how to maximise the benefits of your hard-earned profit.

Specialist medical and dental accountants Lansdell & Rose have a wealth of knowledge on a range of topics, from pensions to tax and record-keeping, and will help your business to grow. Visit www.lansdellrose.co.uk or call 020 7376 9333.

For dental professionals of all experience levels, interests and career aspirations, The Dentistry Show facilitates the development of clinical and business skills within a dynamic and fun environment. The 2016 event will once again bring you an array of lectures, hands-on workshops and on-stand learning throughout the trade floor, ensuring diverse learning opportunities for the whole team.
 

Among the highlights of the next show will be the Aesthetic Dentist Conference, Chaired by Dr Elaine Halley. Here, she gives a taste of what delegates can expect from the highly anticipated lecture programme:
 

“I’m very excited to present this great line-up of speakers who’ll be exploring a broad variety of subjects. We will show how the digital age is now well within the realms of the GDP who has an interest in aesthetic dentistry. It doesn’t matter how much previous experience delegates have with modern digital technologies, or indeed whether they have access to advanced CAD/CAM equipment in their practice – we will demonstrate how anyone can start to integrate the digital workflow.
 

“Our outstanding speakers will include Florin Cofar visiting from Romania, who will be discussing CAD/CAM and digital smile design and how it can be used in general practice. Roberto Spreafico will take this further by looking at CAD/CAM relating to treatment of the posterior teeth. In my own lecture, I will consider how we can capture effective digital images and utilise them for enhanced treatment planning.
 

“In contrast, Professor Trevor Burke will be speaking about the management of more complex cases, focusing on the treatment planning stages and offering practical hints and tips to help improve this stage of treatment. Ian Kerr, known for his work with resin-bonded composites, will also explore the advanced restorative dentistry that can be aided with CAD/CAM solutions. Renowned speakers Didier Dietschi, Finlay Sutton and Louis MacKenzie will complete the line-up, ensuring the entire topic spectrum is covered.”
 

Alongside the Aesthetic Dentist Conference, The Dentistry Show 2016 will host a myriad of additional features covering all fields of dentistry including the GDP Theatre, EndoLounge, PerioLounge, CORE CPD Theatre and STO Lounge. What’s more, the trade floor is expected to stage more than 400 leading dental manufacturers and suppliers, each displaying cutting-edge innovations and many will provide on-stand learning for those interested in honing their knowledge of products and treatment concepts.
 

“The benefit of The Dentistry Show comes from the amount of thought and effort that goes into putting the programme together, ensuring each conference stream is relevant for those within the appropriate field,” concludes Elaine. “Delegates can trust that the speaker line-ups and topics are always different year on year, enabling them to access a wide spectrum of educational opportunities.
 

“The event is also very well supported by the trade, so delegates can learn about materials and equipment and then speak to the manufacturers directly. This combination of education and access to the trade is fantastic.”

The Dentistry Show and DTS 2016 ­ Friday 22^nd and Saturday 23^rd April ­– NEC in Birmingham. For further details visit www.thedentistryshow.co.uk call 020 7348 5270 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Thankfully, news stories relating to the lack of hygiene in dental practices are rare. Consequently, when a serious lapse of infection control happens in dentistry, the headlines are all the more shocking[i].
 

For dentists, successful decontamination is a multi-layered process, where vigilance is key. The microorganisms found in dental settings are often on surfaces and hidden in self-contained water supply systems. Moreover, many pathogens are growing ever more resilient to disinfectants and drugs so preventive methods are even more crucial. Also, our increasingly ageing population have weaker immune systems and greater susceptibility to water and blood-borne illnesses.
 

The quality of water supplying dental unit water systems (DUWS) e.g. autoclaves, washer disinfectors and Reverse Osmosis filters, has to be of optimum purity. The complex network of connecting plastic tubes integral to DUWS, have consistently proven to be prone to microbial biofilm cultivation. Whilst the majority of opportunistic pathogens are eliminated by chlorine added to our water supplies, the composite nature of some bacteria renders them either completely resistant to, or more robust in their defence against disinfectants.
 

One example is Cryptosporidium – a parasite causing the diarrheal disease, cryptosporidiosis, acquired through drinking contaminated water. It is resistant to most forms of disinfection and therefore constitutes something of a headache to the water industry and health officials. Reverse Osmosis water filters that have been correctly maintained, have shown to effectively eradicate this insidious pathogen.
 

Other gram-negative (multi-drug resistant) microorganisms found in DUWS output water include:

• Pseudomonas aeruginosa (leading to infections of the blood), the legionella species (leading to serious respiratory diseases).
• Human-derived pathogens like Staphylococcus aureus (leading to MRSA)[ii].
• Legionella pneumophila, causing Legionnaires’ disease, which thrives especially well within biofilms.

Reverse Osmosis water filters dilute water from a more concentrated state by passing it through a semi-permeable membrane. They are highly effective in removing protozoa (single celled microscopic organisms) such as Cryptosporidium and viruses such as Hepatitis A and Norovirus[iii].
 

CleanCert is one of the UK’s foremost suppliers of infection control solutions. For example, its range of exemplary Reverse Osmosis filters are demonstrably effective at reducing the risk of waterborne infections. The team is also dedicated to providing you with more cost-effective ways of maintaining compliance, by developing simple to use ‘annual maintenance kits’ and water analysis ‘dipslide apps’, to ensure you can manage and maintain your own decontamination protocols effectively, quickly and inexpensively. 

Protect yourself, your staff and your patients, call CleanCert today.

For more information, please visit www.cleancert.co.uk, contact This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 08443 511115

It has been known for centuries that dental health and systemic health are linked. However within the challenging environment of a hospital, oral care is still, quite often a low priority. Recent studies reveal that total bacterial count of dental plaque increases during hospitalisation[1] and the oral cavity of hospitalised patients can harbour high frequencies of bacterial respiratory pathogens.[2] As a result, this can lead to infections and hospital acquired pneumonia (HAP)².
 

As well as inadequate oral hygiene, the potential risks to oral disease and discomfort in hospitalised patients include a significant number of medications as well as artificial feeding and high-calorie food supplements used to maintain nutrition. In addition, the effects of nasal oxygen, mouth breathing, intermittent suction of the airway and the restriction of oral food and fluid all contribute to a decrease in saliva production and symptoms such as xerostomia.[3]
 

Another common problem for sick patients is the dry mouth and discomfort caused by constant open mouth posture that is required for intubation. For those undergoing surgery, there can also be further complications. A study involving 404 surgical patients under general anaesthesia facilitated by endotracheal intubation, revealed that 6.9% sustained various degrees of oral trauma including soft tissue laceration, tooth fracture, prosthesis damage, tooth avulsion, ecchymosis and numbness of tongue.[4] In addition, a recently published study on the oral health of 162 patients found an increase in plaque levels and deterioration of gingival health during just a short stay in hospital.[5]
 

If a patient that has recently been hospitalised attends the dental practice, practitioners may observe oral tissue and tooth trauma, high plaque levels, gingivitis and periodontal disease. As always, it is fundamentally important to reinforce oral health instructions and to treat any dental problems efficiently. If, for example, periodontal disease has developed, it is first necessary to remove and disrupt the plaque using root surface debridement (RSD). In cases with deep periodontal pockets it is usually necessary to implement an adjunctive therapy to inhibit further periodontopathic bacterial growth and allow the periodontium time to heal and stabilise. Some practitioners use antibiotics for this purpose, but, if the patient has recently been unwell and had antibiotics prescribed previously, the risks of resistance are greater and it is preferable to use an antimicrobial alternative.
 

Practitioners should therefore consider PerioChip^® – a wafer thin dental insert that is an effective, non-antibiotic alternative for treating periodontal pockets over 5mm. PerioChip^® is applied directly into the periodontal pocket and slowly releases chlorhexidine digluconate to eliminate 99% of bacteria over 7-10 days.^[6] Furthermore, the insert employs a controlled-release system and continues to provide an antibacterial effect to suppress bacterial growth for up to 11 weeks after placement.^[7]

As it seems that care for medical and dental problems are still less coordinated than we might expect, it is imperative to emphasise to patients that successful recovery after a period of ill health or hospitalisation is not just about the body but also their oral health.

PerioChip^® is available exclusively from Dexcel Dental, to order or for further information call 0800 013 2333 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

The health and function of your hands is crucial if you are to ensure that you perform to the best of your ability. This is particularly relevant to dental professionals where working with pain or discomfort can adversely impact the quality of treatment and care provided, in turn putting patient satisfaction, practice reputation and, ultimately, revenue at risk.
 

According to a recent Health and Safety Executive study, dental nurses and dentists are 10 and 7 times (respectively) more likely to suffer from contact dermatitis than the all industry average. [i] Of the top causative substances identified, a number commonly found within the dental industry could be associated with this high prevalence of skin irritation[ii]. These include soaps and cleaners, wet work and rubber chemicals and materials. This situation is further compounded by the potential chafing caused by frequent donning and doffing of gloves throughout the day. However, it is possible to alleviate many of the potential risks by choosing high quality gloves for your practice.
 

High-quality medical grade examination gloves are now suitable for use in the dental setting. But how do you choose the best gloves for you and your team in order to help protect against such irritation and discomfort?
 

Essentially, you need strong yet tactile gloves, which offer sufficient grip. Of course, they must also provide an effective barrier against bodily fluids and potential infection, protecting both you and your patients.
 

Other aspects to consider include colour, which can be chosen to effectively reflect your corporate branding or alternatively be utilised in a practical manner such as identifying glove size at a glance or distinguishing dentists, hygienists and dental nurses within your practice. General comfort and appropriate fit help to avoid hand fatigue whilst easy donning and removal reduces the risk of irritant contact dermatitis. In addition, products that promote hand health and help to moisturise the skin can be a huge benefit for all the team.
 

A market-leading manufacturer of high quality, single-use gloves, Unigloves now offers the exciting new Vitality range, designed specifically for dental professionals. Utilising a lanolin and vitamin E coating to help keep the skin moisturised, the gloves feature a double-chlorinated cuff to ensure easy donning and removal and are fully micro-roughened to enhance grip and control.
 

It may seem trivial, but you or your colleagues might already suffer from dry skin and chapped hands, and it may only be a matter of time before your hands became sufficiently sore that your clinical performance is affected or you are unable to work.
 

To ensure that you are able to maintain the highest standards of dental care and treatment, make sure that you look after yourself and your hands.

For more information, please visit www.unigloves.co.uk or call 01634 726 516

Encourage your patients to prioritise their oral health with CB12 mouth rinse.

National Toothache Day is the perfect time to remind patients how important it is to look after their oral health. It serves as a prompt to book a dental check up, buy a new toothbrush, remember oral health instructions and remind them how to avoid painful toothaches.

Prevention is the key and by recommending CB12 mouth rinse as part of a daily oral health routine, you can empower patients with improved oral hygiene standards, fresh breath and confidence.

CB12 mouth rinse has been developed by dentists to provide confident breath for up to 12 hours by neutralising volatile sulphur compounds (VSCs). Its unique formula also contains fluoride to help strengthen the teeth and prevent cavities from developing.

You can grab your patients’ attention with the powerful effects of CB12 and encourage them spend a little more time looking after their teeth and gums - before any dental problems can occur.

See how your patients can benefit from a daily shot of CB12, by contacting the team today.

For more information about CB12 and how it could benefit your patients, please visit www.cb12.co.uk

To say that Wisdom has a pedigree in toothbrush design is an understatement. The company was founded over 235 years ago by William Addis; the inventor of the modern day toothbrush. Addis’ prototypes consisted of bone and horsehair but improvements in design and oral hygiene knowledge have advanced immeasurably since those early beginnings! 

Our focus today is on preventative care and we are committed to delivering top quality products that help your patients avoid tooth decay and gingival disease. 

The range of innovative oral healthcare products include the clinically proven^, Wisdom Clean Between Interdental Brushes. The tapered design and soft rubber coating enable effective and gentle cleaning, while also massaging and stimulating the gums. 

Disposable and available in three sizes, Dentist Surgery Packs of Wisdom Clean Between Interdental Brushes will be available via dental wholesalers from September for you to try in practice.

Recommended by 100% of dental professionals polled, the Wisdom Clean Between Interdental Brushes are a must-have for all your patients.

For more information visit  HYPERLINK "http://www.wisdomtoothbrushes.com" www.wisdomtoothbrushes.com or 

call 01440 714800

What’s in your GDS contract?

General dental services (GDS) contracts are lengthy, complicated and dentists are, on the whole, not fully accustomed to the plethora of legal terms that can be found in them – and why should they be? Dentists have undertaken substantial training to care for patients’ teeth and oral health, not digest convoluted legal phrasing and contractual terms.

Which is why it is vitally important for any dental practice owner who holds a GDS contract to have a comprehensive understanding of all of the terms to which they have agreed.

Thus, it is imperative to take proper legal instruction from a professional who understands the ins and outs of dental contracts – and who can offer relevant advice and ongoing support.

With this in mind, let’s discuss some of the more important points that require careful deliberation.

Firstly, clause 14 of the GDS contract concerns whether or not the Contractor has elected to be regarded as a health service body. This status determines the processes that will be followed in the event of any contractual dispute, and while this electing to do so will not affect any other aspects of the contract, there are benefits to not doing so.

For example, if a Contractor does not elect to be regarded as a health service body, they will be free to choose either the NHS dispute procedure or to proceed through the Courts should any contract disputes arise – giving a Contractor more options in the long term.

Another good example of where careful consideration must be taken is in clauses 198-200, which concern the permission of sub-contracting under the GDS contract. These may be useful if the contract is to remain in the name of the individual holder, but performed by a company – and may be considered an alternative to having the contract vested in the company on incorporation.

Notice of this must be served to NHS England in accordance to clause 199 – which states that any required information be supplied as quickly as reasonably practicable. Be aware that NHS England may seek a formal contract variation as a result.

Thirdly, clause 339 of the GDS contract states that where a partnership contract reverts to an individual contract, the NHS England has the power to terminate in the event that, in its reasonable opinion, the change is likely to have a serious adverse impact on the ability of the provider to perform its obligations. This could include the fact that there will be fewer performers (e.g. dentists carrying out the units of dental activity (UDAs) following a change from partnership to individual). This is a particularly pertinent consideration should one of your partners be approaching retirement, or if serious illness threatens the current partnership. Either way, a contingency should be arranged with your lawyer to ensure you are fully prepared for any eventuality.

There are many more points that need to be addressed before you commit your signature to the contract.

Goodman Grant Solicitors are experienced, dental-specific lawyers that fully understand the minutiae of GDS contracts. Their expert team is prepared to answer questions regarding any of the specific clauses of the contract and can provide a useful checklist to ensure that everything is in order before you sign.

Paul Harris of Goodman Grant Lawyers for Dentists – a NASDAL member

For more information call Paul Harris on 0151 707 0090 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

www.goodmangrant.co.uk

A new director, Paul Harris joined Goodman Grant as a trainee solicitor in September 2010 and qualified to the Dental Team at the end of 2012. Paul works on a variety of dental matters relating predominantly to dental practice acquisitions and disposals – though he has an in depth understanding of all dental-legal issues that make him an indispensible member of the team

 

Clinpro white varnish with TCP contains fluoride, calcium and phosphate, components naturally found in saliva and necessary for maintaining strong teeth. 

The high levels of fluoride help to relieve hypersensitivity and because of the precise unit dosage you can be sure of the amount of fluoride you are providing.

The area for application needs only to be toothbrush clean, saving you vital time in surgery. Once applied, the varnish is virtually invisible on teeth.

To provide your patients with maximum protection but with minimum fuss, contact 3M ESPE to try Clinpro white varnish with TCP today.

For more information, call 0845 602 5094 or visit  HYPERLINK "http://www.3Mespe.co.uk" www.3Mespe.co.uk

When a patient walks into your practice, they want to find an environment that suggests calm, professional competence. If you know that your tired workspace isn’t making the best first impression, turn to Tavom UK to refresh it and ensure it’s modern, functional and fully fit for purpose.  

Tavom UK has years of experience in supplying bespoke cabinetry that meets the exacting demands of modern medical and dental environments. It also has a fast-growing design service and, no matter how big or small, Tavom UK’s engineers will help you make the most of the space. Tavom UK has all the ideas, and will install your furniture too, so the whole process is seamless with minimal disruption to your schedule. 

Good practice design plays a key role in making all patients feel comfortable, promoting regular attendance and enhancing revenue. For a long-term investment in the success of your practice, contact Tavom UK today. 

To find out how to refresh your workspace with some of the most contemporary dental cabinetry on the market today, go to www.tavomuk.com, call 0870 7521121 or email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Richard Smith discusses the importance of maintaining focus on excellent patient care while expanding a dental business and his new appointment as Non-Executive Director at Rodericks.

With recent and foreseeable changes within the UK dental sector, it is crucial that dental care providers continue to evolve. The demand for excellent patient care and treatment remains high and indeed many will agree that it is intensifying with modern societal pressures and increased awareness among the public.
 

Alongside this requirement for clinical excellence and outstanding patient care, is the need to expand services and increase access to both NHS and private dental treatments across the nation. As such, leading dental providers have been developing their services and attempting to deliver the care and treatment needed in different areas of the country.

Someone that understands this need for growth and the processes involved is Richard Smith.
 

Richard has a huge wealth of experience and expertise in running and developing companies and groups within the dental and pharmaceutical sectors. He began his career at Unilever before spending 30 years working in a series of roles across customer service, multisite operations management, marketing, finance and operations, including a senior role at Somerfields Stores plc. Richard later became Managing Director of Lloyds Pharmacy in 2005 and then CEO of IDH in 2010. Richard is also the Chairman of Europe’s largest diagnostic and cancer care business, Affidea, and is therefore heavily involved in healthcare across Europe.
 

“Having previously developed a dental business over four years to become the largest in the world, as well as being actively involved in the expansion of a pharmaceutical chain company, I have a fair amount of experience regarding what happens when an organisation grows. With my responsibilities in previous roles including management of the financial, legal and technical aspects, I have also developed an extensive network in these areas.
 

“As with anything, you often learn the most when faced with situations where something has gone wrong. I have witnessed a variety of circumstances throughout my career in the dental, pharmacy and retail sectors, which have contributed to my understanding and knowledge of such projects. Even for companies that are very well run, some changes must still be made in order to ensure the new business structure is well supported.
 

“Despite growth plans, I believe it is very important for dental providers to remain true to their original ethos and values. Care for patients should always remain the top priority; it’s crucial to maintain this alongside increasing access and developing the business.”
 

This is a view share whole-heartedly with Rodericks, a leading dental group in the UK committed to providing excellent patient care and service and increasing access to NHS and private dentistry.
 

Richard recently joined Rodericks as a Non-Executive Director and he is looking forward to sharing his expertise in order to help drive the group forward.
 

“I initially met Shalin Mehra, Managing Director of Rodericks, when I co-founded the Association of Dental Groups and he became a member. A very down-to-earth and personable man, his passion for dentistry is evident and I quickly became impressed with his organisation. As a dentist running a dental group, he naturally brings dental excellence to the fore and I believe his group to be the best quality operation in the profession. When Shalin asked me to get involved I was delighted by the opportunity – I don’t think I would have gone anywhere else in dentistry.”
 

Concerning his new role with the dental group, Richard clearly has an abundance of experience and skills on which to draw.
 

“It is still early days for my involvement with the dental group, but my major focus with be on what we can bring to the growth plan of the business. As changes are implemented to facilitate growth, I hope to help make sure the transition is as easy and as effective as possible. Based on my previous experience, I hope to help the group avoid any potential pitfalls as it continues to expand with a key focus on excellent patient care.”
 

For Richard, a huge benefit of returning to dentistry is the opportunity to visit practices and meet the staff on the ground.
 

“I have really enjoyed visiting the practice and management teams – it’s probably the main element I really missed when I took a break from dentistry. It’s great to meet the team in-person and discuss any concerns or successes, and I am looking forward to doing this again.”
 

Looking to the future of dentistry, Richard comments:

“There is a definite move towards consolidation of the dental market, but approximately 85% remains independent. While I believe there will always be a place for the independent practices, I think there will be a growing place for corporates to introduce brands and collective ways of working in dentistry.
 

“What’s more, the future of dentistry might soon encompass other primary care. In various industries I have experienced diversifying from the core services provided, because there is the opportunity to provide more for patients within the existing setting.
 

“In my opinion, Rodericks’ clinical background will make it well-placed to capitalise on these prospects in the future. However the ownership looks in 20, 30 years time, the organisation could be the embryonic beginning of a very successful, major force in corporate NHS and private dentistry. Whatever happens, the group will be an incredibly good platform from which to successfully develop a model synonymous with the future dental sector.”

Clark Dental provides its customers with stylish, highly functional practice designs, complimented by some of the most attractive and practical cabinets available today. With cabinetry options from the outstanding Apex and Edarredo ranges, Clark Dental truly has a cabinet to suit every style of practice.

Apex cabinets are custom made and hand finished to optimise workspace whilst reflecting a practice’s identity. For uncompromising dental cabinets, the Apex range includes a distinctive selection of bespoke wall and base units that feature all the modern conveniences and functionality.

For a more contemporary practice aesthetic, the Edarredo range comes is a variety of worktop colours and finishes, and features aluminium and glass styling. Ideal for a space-conscious surgery, it is designed for maximum efficiency and safety.  

Whatever your practice specialist requirements or style, Clark Dental has a range of cabinets to suit. To find out how your practice can benefit from Clark Dental’s vast experience in the dental market contact the team today.

For more information call Clark Dental on 01268 733 146, email  HYPERLINK "mailto:This email address is being protected from spambots. You need JavaScript enabled to view it." This email address is being protected from spambots. You need JavaScript enabled to view it. or visit  HYPERLINK "http://www.clarkdental.co.uk" www.clarkdental.co.uk

The advancement of the X-ray since its discovery by Wilhelm Roentgen in 1895, has been a 120-year journey. Nineteenth century X-ray machines emitted radiation doses 1,500 times greater than those used today, took 90 minutes to produce images and during the process clinicians and patients suffered from radiation burns and loss of hair[i].

A century later, cone-beam computed tomography (CBCT) radiography was launched in Italy by Attilio Tacconi and Pero Mozzo[ii]. The algorithm for reconstructing a three-dimensional image from a set of two-dimensional projections had been devised by L.A.Feldkamp et al in 1984[iii]. However, CBCT units specifically dedicated to dento-maxillofacial radiology experienced a fifteen-year waiting gap whilst the cost of X-ray tubes, the quality of detector systems and strength of the personal computers developed enough to catch up with the science behind them.

Since that time there has been a global explosion of digital technologies in many spheres of life. We use digital TV, radio and imaging every day, so logically, digital dentistry is fast becoming the norm. More than 50% of dentists using digital technologies report an increase in earnings, and 93% claim they have significantly improved patient experience[iv]. 

It is only in recent times that CBCT clinical systems affording 3D data have been relatively inexpensive and small enough to be used in dental practices[v]. The advantages of this are infinite, especially within the fields of periodontology, endodontics and implantology. In these disciplines, CBCT 3D scanning is indispensable; the view of the teeth in context, with the surrounding bone and tissue is crucial to release full diagnostic potential and provide greater precision in the selection and placing of implants. Additionally, the cone beam technique uses a single scan capturing the entire area, vastly reducing the amount of exposure time to the patient.

The CBCT digital system allows for clinicians to explain treatment options and provide a virtual presentation of these processes in advance. Implants can be placed on an accurate and high resolution CBCT scans and the digital guides ordered. This guides then help in the precise positioning of the implant. Some practices even have the necessary equipment to take X-rays and mill guides in one sitting.

Carestream Dental, a leader in the arena of digital imaging, offers an exceptionally user-friendly CBCT solution in the CS 9000 3D extraoral imaging system. 3D technology combines panoramic imaging in one, affordable unit. The cone beam limits radiation to a specific oral site, offering the lowest possible radiation dose. Provided with innovative CS 3D imaging software, the unit aids with treatment planning and patient communication using visuals in slice by slice, axial, coronal, cross-sectional and oblique views. What’s more, the integration of the CS 3500 Intraoral Scanner with the Dicom volumes from the CBCT, provides all the information required for guided surgical stents.

For concise, efficient and safe radiography practices, discover the latest innovations available to you today.

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

We are renowned for providing quality imaging equipment, dental units, autoclaves, consumables and instruments, but how well do you really know Wrights?

Firstly, it is important to us to be completely transparent, honest and professional. We listen, advise and deliver a quality service – that is what makes us the distributor with a difference. Since Frank Halley Wright founded Wrights in 1898, our ethos has always been to deliver an exceptional service.

With our traditional values, modern outlook and holistic approach, we are the national company with a local touch. To ensure you get the best service possible, Wrights has a nationwide team of experienced professionals and multiple showrooms across the UK.

From cutting-edge X-ray imaging equipment to practice management software, clinical instruments, materials, general consumables and more, we have over 30,000 products covering a range of top brands including 3M Oral Care, Coltene, Dentsply, GSK, Heraeus Kulzer, Ivoclar Vivadent, Kerr, NSK, Voco and W&H. Furthermore, we offer an array of own-brand gloves, bib rolls, facemasks, alcohol-free wipes and prophy paste, which are gaining recognition across the UK. We have also recently extended our service to offering an exclusive orthodontic range from G&H Orthodontics, quality imaging software, CAD/CAM solutions and dental units from leading manufacturer Planmeca and a cloud based practice management software from Dentally. 

As we don’t consider it enough to simply supply the best products on the market, Wrights also constantly strives to save you money. As Polly Bhambra, Practice Owner of Tree Tops Dental Practice said: “Because of price matching, discounts and packages available, we always get the best price possible from Wrights.” With regular seasonal flyers also available offering exclusive promotions, Wrights is unbeatable when it comes to value for money.

At Wrights, we’re proud to receive extremely positive feedback on our team of experienced and dedicated representatives. As Maryam Felker, Principal Dentist and Clinic Co-ordinator at eleDent Clinic commented: “The personalised service that we receive is invaluable and is the biggest selling point of the company.”

Ultimately, all we do and everything we try to achieve is by putting your needs first. With our consistent well-delivered advice, excellent communication, rapport and our professional, upbeat attitude, it is no surprise that more and more dentists are choosing Wrights as their number one dental supplier.

All in all I am very proud of what Wrights has achieved and our quality of service. For anyone wishing to experience this attentive service, our door is always open.

For more information contact Wrights on 0800 66 88 99 or visit the easy to navigate website www.wright-cottrell.co.uk

Did you know that your dental drill, the one you probably used just yesterday, has a heritage of around 9,000 years?

In 2006, archaeologists in Pakistan discovered a number of teeth dating back to around 7,000 BC which exhibited distinct signs of drilling. It is thought that expert craftsmen used specifically adapted bow drills to core out infection and decay in their fellows’ teeth.[1]
 

The real innovations, however, started much more recently. In 1864, a British dentist called George Fellows Harrington invented a clockwork-powered dental drill called the Erado (from the Latin: I scrape out). This drill was significantly faster than previous drills but was insufferably noisy and, presumably, required winding up regularly. Nevertheless, it was the first example of a mechanised dental handpiece that allowed for continuous rotation and would prove to be the progenitor of many subsequent innovations.
 

The first of which appeared just four years later in 1868, when American dentist George F. Green patented a pneumatic dental drill powered by a pedal-operated bellows. This was closely followed by the 1871 pedal-powered drill from James B. Morrison.
 

Green then developed and patented the first ever electric dental drill in 1875, which represented a true revolution in the profession. Not only could an electric drill reach high speeds, it could maintain them indefinitely. For the first time this allowed for continuous treatment and it lay the foundation for the modern working technique that the majority of dental professionals have adopted today.
 

By 1914, electric dental drills could reach speeds of up to 3,000 rpm – and this was doubled by the 1950s when the first air turbine drills were introduced into practices.[2]
 

This new design, driven by compressed air, was first created by a New Zealander called John Patrick Walsh who began developing on the idea after working with a commercial-use air grinder. It didn’t take long for air turbine drills to gain popularity around the world and several different manufacturers in the US and Britain began shipping their own models by the end of the 1960s.[3]
 

And the same basic design is still very much in use today – albeit, modern handpieces operate at distinctly higher speeds, up to approximately 400,000 rpm. They have also been designed to increase usability and ergonomic appeal and are made from more reliable materials to ensure the highest levels of comfort and safety. Indeed, they are the real mainstay of a dental surgery and are indispensible to practitioners on a day-to-day basis.

Which is why it is so important that dental drills are effectively maintained. Since they play such an integral part in general everyday dentistry, any malfunctions can cause delays and cost money – not to mention the risk they can cause to a patient’s safety. Should a dental drill break inside a patient’s mouth, the damage caused could be catastrophic.
 

Therefore, it is imperative to find and work with an exemplary repair and maintenance service that you can trust to quickly and reliably fix your handpieces in the event something should go wrong. Quintess Denta can provide that service – and much more, including offering helpful maintenance and money-saving tips. What’s more, they work with every brand on the UK market and always ensure that nothing but the highest quality components are used for repairs.

For more information visit www.quintessdenta.com, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 028 6862 8966

You may think that advertising and marketing takes a substantial amount of time and effort and in most cases you’d be right – but it doesn’t have to be that way. Through the help of professionals, an effective system can be implemented to efficiently increase patient retention, acquisition, satisfaction and loyalty, as well as differentiating customer value, developing customers via up-sell and cross-sell opportunities and decreasing costs associated with low response rates[i].

Automated systems have become one of the main trends in modern marketing, proven successful across a wide range of industries. With developments in information and communication technology, businesses both large and small are able to build up substantial customer databases with real-time data. Strong software packages can then be utilised to analyse the findings to the advantage of the company.

Many of these marketing solutions are based on customer relationship management (CRM) or customer value management (CVM). These focus on the analysis of individual data to acquire and retain consumers and to drive behaviour with developed marketing strategies in such a way that the value of all current and future customers is optimised[ii]. The main objective is to better understand individuals by collecting relevant information and then making the most of this data to manage customer value and firm profitabilityⁱ. With patients interacting through a number of channels, information can be collated from various touch points, such as face-to-face, telephone conversations or online. The information can then be used to better understand, monitor and influence customer behaviour through targeted emails. This shift in perspective in recent years from a product orientation to customer orientation brings marketing back to where it should be – about the patient experience.

As a service sector, dentistry should always be about providing the patient with the best experience possible. From the first time individuals access your website to the treatment provided and beyond, the way you and your team interact with the patient affects their overall opinion of the practice. This in turn impacts on future loyalty and whether they recommend your practice to family, friends and colleagues.

Implementing an effective system, such as AIM – Automated Intelligent Marketing –from 7connections can help you achieve outstanding results with minimum time and effort. The experts at 7connections can work with you and take care of virtually every aspect, so you don’t have to worry about setting up the technology, writing emails or sending them. Information can be targeted successfully to increase product and treatment sales in an economic and effective manner.

For your chance to find out more and claim your free three-month trial of AIM, contact 7connections today.

For more information about 7connections and the three-month free trial with AIM, please call 01647 478145, email This email address is being protected from spambots. You need JavaScript enabled to view it.

or visit www.7connections.com

Lynn McCartin, a dental therapist working on HMS Nelson, came across the innovative products available from Waterpik International, Inc. at EuroPerio8.

“I thought the Water Flossers were well designed and efficient, offering an effective alternative for patients who don’t like using interdental brushes or string floss. I think the option of being able to add diluted mouthwash instead of water to the products will also prove beneficial for some patients’ gingival health.

“Due to the tolerable and easy to use design, I believe the Waterpik® Water Flossers are particularly suitable for perio patients, or those who are already motivated and desire optimal oral health.

“I was pleased to receive a free unit at EuroPerio8 – a few of my patients had already been using Waterpik® products and now I feel much more confident with them.”

Clinically proven to reduce bleeding and reverse the signs of gingivitis, Waterpik® Water Flossers are ideal for all of your patients, whether they require implants, crowns or bridges, or orthodontic treatment.

Find out how the innovations available could help your patients today.

For more information on Waterpik International, Inc. please visit www.waterpik.co.uk. Waterpik^® products are available at Amazon, in 

Boots and at Superdrug stores across the UK and Ireland.

Dr. Nick Harrison, from Ponthir Dental Practice of the Restore Dental Group, has been providing the Inman Aligner to patients for the last couple of years.

“I had seen the appliance marketed in the professional media and decided to take the hands-on course in order to offer a new option to patients and compliment my professional development.  

“The course itself was excellent – very inspirational. The instructors, Tif Qureshi, James Russell and Tim Bradstock-Smith were all very knowledgeable and passionate about what they were doing. They were also really personable, so despite there being many people in attendance, they made an effort to speak to everyone on the course.

“Overall patient compliance has been good with the Inman Aligner and cases have progressed quickly with great results. I have already recommended the training course to colleagues and would definitely recommend it to others.”

For more information on IAS Academy, providers of genuine anterior alignment orthodontic devices please visit   HYPERLINK "http://www.iasortho.com" www.iasortho.com or phone 0845 366 5477

Do you want to be able to offer your patients credit – but can’t get your head around all the Financial Conduct Authority’s (FCA) regulations?

If so, contact the team at Chrysalis Finance.

Rather than managing your direct application with the FCA for you, the expert team at Chrysalis Finance will simply make you one of their Appointed Representatives. This allows you to offer credit through their authorisation – which removes the administrative stress of applying for authorisation and ongoing reporting yourself.

In this way, you can continue to offer better finance options to your patients and increase the uptake of your higher-value treatments – all without the headache of dealing with quarterly FCA reports and fees.

What’s more, Chrysalis Finance will take care of all the necessary compliance considerations, can guarantee only the best rates and ensure you receive prompt payment within 48 hours.

You will also have access to their innovative dashboard, which can be easily integrated with your practice’s computer system, allowing you to arrange patient credit within seconds, all from the chair-side!

For an easier way of providing patient finance, contact the team from Chrysalis Finance today!

For more information about Chrysalis Finance call us on 0333 32 32 230 or visit www.chrysalisfinance.com

For safe, easy-to-use and highly effective disinfectant solutions, look no further than Safe4.

Now available direct from the leading manufacturer are key products designed especially for the dental profession:

• Disinfectant Cleaner – available in 900 ml and 5 litre containers, as well as a trigger spray and wipes

• Instrument Cleaner – available in 1 litre and 5 litre containers

• Safe4 Nitrile Gloves – available in sizes small, medium and large

Effective against a wide range of pathogens from E.coli to HIV, MRSA, Salmonella and Swine flu, Safe4 products will give you the confidence you need in your infection control processes.

What’s more, all Safe4 products are alcohol-free, non-toxic, non-irritant, non-corrosive and non-staining. This means you needn’t worry about any damage to your worktops or equipment surfaces, with added peace of mind that the products pose no health risks to patient or staff, even when still wet.

To find out more about the exciting Safe4 product range, call the team today!

For more information, visit www.safe4disinfectant.com,

call 01606 591900 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Sparkle Dental Labs uses the latest technology and digital CAD/CAM to not only help ensure infection control protocols are met but also provide the best results for you and your patients. 

All lab work is manufactured here in the UK by expert technicians who are extremely skilled at their craft. Sparkle Dental Labs carries out both NHS and private work to exceptional standards and provides full traceability for every item so you can feel assured knowing that your restorations are in safe hands. 

Sparkle Dental Labs is also fully compliant with all GDC regulations, including infection control, meaning that clients can feel safe in the guarantee that their restorations are in the best hands.

Contact the friendly team at Sparkle Dental Labs today to find out how their service could help you.

For more details about Sparkle Dental Labs, please call 0800 138 6255, email  HYPERLINK "This email address is being protected from spambots. You need JavaScript enabled to view it." This email address is being protected from spambots. You need JavaScript enabled to view it. or visit:

www.sparkledentallabs.com

In conjunction with NSK, GDPUK are offering 3 lucky practices the opportunity to trial and review the new NSK iClave mini - NSK’s smallest and lightest autoclave

The NSK iClave mini is the perfect handpiece autoclave and is small enough to fit even the smallest decontamination area. Complying with Europe’s Class S sterilisation standard, the iClave mini sterilises even the invisible parts of handpieces, and with a footprint approximately the size of an A4 piece of paper the iClave mini fits in to the smallest space possible.

The iClave mini delivers up to 12 ‘dry’ handpieces in less that 12 minutes using direct-heating technology. This is coupled with a sophisticated design of the control panel and excellent visibility, with ease of use and day-to-day maintenance in mind.

The NSK iClave mini:

·         Small enough to fit in  very small space

·         Effective sterilisation for hollow instruments

·         Fast and compact but with large capacity

·         User-friendly and easy to operate

·         Perfect solution for quick handpiece turnaround

The NSK iClave mini is small enough to use anywhere!

For your chance to be one of just three practices to trial and review the NSK iClave mini for 2 months FREE of charge simply send an email with your details to This email address is being protected from spambots. You need JavaScript enabled to view it. and they will be in touch to let you know if you have been selected.

Chosen practices will have the opportunity to use the NSK iClave mini free of charge for 2 months and then be asked to complete an online questionnaire and telephone interview. After the trial period these practices will be offered the opportunity to buy the NSK iClave mini at a discounted price.

For more information on NSK’s care and maintenance range contact Mark Beckwith on 07900 246529 or visit www.nsk-uk.com

www.myNSKdecontamination.co.uk

www.nsk-uk.com

Twitter: @NSK_UK

Facebook: NSK UK Ltd

The Humble Smile Foundation, the excellent Humble Brush’s humanitarian partner, is extending its outreach by introducing the Humble Helpers Programme.

The aim of the Humble Helpers Programme is to help educate children on a number of interlinked topics, whilst providing a platform to raise much-needed funds for charitable endeavours all over the world. These funds will come straight from the profits of each Humble Brush sale – and will help make a real difference to those less fortunate!

As the Humble Smile Foundation will donate the same number of dental health adjuncts for every Humble Brush sold by its Humble Helpers, the effects of the programme will be felt far and wide.

Split into four interconnected modules, Charity, Oral Health, Healthy Eating and the Environment, the programme introduces the fundamental principle of the Humble Smile Foundation: how helping others can have a positive impact on the lives of everyone – not just in their own communities, but right across the globe. 

Participating schools will be supplied with all the necessary educational and promotional materials to help their appointed Humble Hero deliver the message to children. With their help, more people will have a reason to smile!

To find out more about the Humble Smile Foundation’s amazing work – and the popular Humble Brush – contact the team today!

Humble Brush is now available in the UK and Ireland. For more information please visit www.humblebrush.co.uk, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0286 862 8880.

To order please contact the exclusive distributor Quintess Denta www.quintesshumblebrush.co.uk

Follow us on social media:

@HumbleBrush and www.facebook.com/humblebrushuk

As the winning practice of the Schülke Infection Prevention & Control Team of 2015 – which has been launched this year – MF Dental Care was pleased to accept their award at the BDIA Dental Showcase.

After collecting their well-deserved trophy and individual certificates, the thrilled team paid tribute to those who have helped them achieve this phenomenal standard of infection control.

“We are thrilled to have won this award,” said Alison McGugan, Practice Manager and Treatment Co-ordinator of MF Dental Care, “and we thank Wrights for its consistent service and excellent products.

“Having used Wrights for 20 years, the standard of its own brands has never let us down. With Fiona Anderson also always striving to ensure that we get top quality infection control products such as those from schülke at the best price, Wrights gives us the tools we need to operate at a high standard.

“With the addition of a dedicated next day delivery service and excellent support, I definitely recommend Wrights to any practice looking to take their practice to the next level.”

For a full list of products available and to find out more on how Wrights could help you, contact the team today.

For more information contact Wrights on 0800 66 88 99 or visit the easy to navigate website www.wright-cottrell.co.uk

As time has passed, the evil lurking in our diets has worn many different guises – saturated fat was cited as the real villain for decades, as was the lack of dietary fibre back in the 1970s and until recently, carbohydrates dominated many diets as the major food group to avoid. However, today, there is one clear evil – sugar.

The effects of eating too much sugar are complex and there is extensive research on this matter. Excessive sugar consumption is one of the main causes of obesity, which, in turn leads to the associated conditions of Type 2 diabetes, high blood pressure, coronary heart disease, stroke and some forms of cancer[i]. One in four adults and one in five children aged 10-11 in the UK is obese, showing that we have a problem on our hands[ii]. Of course, the ill-effects of sugar consumption on our teeth are very well known, but what is interesting about the recent information on refined sugar (the white crystalline carbohydrate kind) is just how oblivious we are to the amounts we’re all eating – and the many ways it affects us.

Refined sugar is addictive, in the same way as drugs and alcohol are – the more you habitually consume, the more you crave to get the same kind of ‘high’. Hence, there is a perpetual cycle of craving and consumption that renders sugary foods big business – whilst our waistlines grow and teeth decay in tandem. It has been suggested that sugar is more addictive than cocaine; American cardiovascular research scientist, James DiNicolantonio conducted dozens of studies supporting this theory and published his findings in 2014. In one study, lab rats became addicted to cocaine but when sugar was introduced, they immediately switched to that, over the drug, which continued to be supplied[iii].  

The worrying thing is that refined sugar sneaks into the vast majority of our foods. The average Briton, often without knowing it, consumes 238 teaspoons of sugar each week[iv]. Jamie Oliver recently put pressure on David Cameron to introduce a sugar tax on fizzy drinks but they’re not the only culprits containing levels of sugar the human body simply wasn’t designed to digest. It’s recommended that we consume no more than 6 teaspoons of sugar per day or 30 grams[v]. But, it isn’t hard to see how we’re often keeping to the high end of recommended amounts or exceeding them. Shop bought French dressing contains up to 7 grams of sugar per serving, many pasta sauces have between 6 and 12 grams, processed white bread contains half a teaspoon of sugar per slice and just one pint of cider represents 20 grams of sugar[vi].

When we compare the rate at which we are tucking away refined sugar with our century-old predecessors, just one can of fizzy drink equates to more sugar than they typically consumed in an entire year[vii]. In the not too distant past, refined sugar was rarely used, and the sugars our bodies need to function were derived from natural produce such as milk, fruit and vegetables. It makes the orange at the bottom of a child’s Christmas stocking make sense, this would have been a wonderfully sweet treat for those who’d never experienced the chocolate version around today.

The effects of sugar intake on our oral health are entirely detrimental – any such food will react with plaque creating acids that damage teeth. Even a fruit smoothie made entirely out of natural produce is a concern as the acids become much more powerful in a concentrated form. There are certain foods that are worse than others and some measures that can be taken to lessen the damage done by them. For example, straws are recommended for the consumption of fizzy drinks so that the offending liquid doesn’t soak teeth and the surround tissue in the mouth. Also, if sugary foods are going to be eaten it is advisable that they are encompassed in meal times so that teeth are not under the constant attack that snacking and grazing on these treats all day will constitute. Of course, as a result of our over consumption of sugar, a thorough oral hygiene regime is ever more crucial.

Harry Singh considers the repercussions of having the Conservative party in power for dentists investing in buy-to-let property.
 

So, it’s old news that in May the Conservatives came to power and set the UK a-flutter for all sorts of reasons in all sorts of areas. For those of us who are in the property game there was something of an initial sigh of relief – just in that regard – since the Labour party had said it would introduce rent controls, leading to fears that the property industry would become more heavily regulated and overtaxed.
 

But what has the reality been? Has there been the expected increase in confidence in the UK property market? Given the last few months of political shenanigans, what might we expect over the next few years?
 

Broken promises
 

The truth is that George Osbourne is now looking to restrict mortgage interest tax relief for buy-to-let property purchasers to the basic rate of income tax, even if, as many dentists do, they pay the higher tax rates of 40% or 45%. The current system, whereby buy-to-let landlords can offset their mortgage interest payments against their income, is set to be phased out from 2017.
 

In advance of the Conservative party conference in October, Damian Green, a Conservative MP, laid it out for us in The Telegraph. He wrote: ‘We need to reclaim the mantle of the party of home ownership, and to do that we not only to build more houses but ensure that they are available for people to buy. Too many new houses and flats are immediately snapped up by buy-to-let landlords, and never become available for first-time buyers. I am delighted that we have taken the first steps towards removing the tax advantages for buy-to-let, but I suspect there is much further to go (and therefore more political courage required).’
 

Well let’s face it – all of that certainly doesn’t tally with what I and others perceived we would be dealing with; namely, a political party that appeared more in favour of landlords and property investors than Labour in the run up to the election.
 

If you feel you may be affected by the proposed changes I would encourage you to visit http://saynotogeorge.co.uk/. There is a wealth of information on there explaining the potential repercussions in depth, and if you decide you are against what is being planned you may choose to sign the on-line petition. 
 

Dealing with reality
 

According to the experts, however, it’s not all gloom and doom. As reported in The Guardian, Andrew Montlake, a director at mortgage broker Coreco, said: ‘These changes will undoubtedly make some prospective landlords think twice about entering buy-to-let, but the response we have had from landlords suggest that while it will cut down on their profits, it is not enough to fundamentally change their views and start selling off all their properties.
 

‘It will just be a case of taking these changes into account when making a business decision on each property to see if the basic maths of a new purchase still works.’
 

We also know that earlier forecasts of interest rate hikes mid-2016 are unlikely to come to pass now, with conservative (with a lower case ‘c’!) predictions suggesting the first quarter of 2017 to be more likely. This is good news for anyone looking to source a mortgage over the coming months.
 

However, here’s the caveat – always be prepared for the worst. When making your buy-to-let decisions hope for the best but factor in the worst. Make sure your calculations allow for George’s tax changes to come to pass and interest rates to increase at any time, and you’ll be able to face the future with equanimity come what may.
 

Harry would like to share his professional property secrets with his dental colleagues free of charge. For further information, please visit www.dentalpropertyclub.co.uk.
 

*          *           *             *

The content of this article is for information purposes only and should not be relied upon when making legal or financial decisions. It is recommended you seek the help of a financial and/or legal expert to assess your needs fully before making any decisions and/or making changes

Bio - Dr Harry Singh, BChD (Leeds), MFGDP (UK)

After qualifying from Leeds Dental School in 1996, Dr Harry Singh followed the traditional VT, Associate and Principal routes in dentistry, owning three dental practices along the way. Amongst these was ‘Aesthetics’, an award-winning private practice in Hertfordshire.

Like most dentists, Harry was making good money; however, it left him working long hours and missing out on family time, hobbies, holidays, going to the gym, healthy eating, etc. Even when Harry was away from the practice, he found himself thinking about patient emergencies or complaints, as well as staff issues.

Feeling alone on a professional level and unhappy with his lifestyle, Harry sought to make a change so, as well as practising dentistry, he started to invest in property and stumbled upon some professional property secrets that helped to develop his business interests. 

Over a 2-year period Harry bought 27 properties and sold 6. The profits from these deals allowed him to buy into dental practices and set up 2 squat practices.

The passive income that these properties brought in covered all of his financial commitments, enabling him to reduce his clinical dentistry hours and to spend more time with his family and on himself.

Eventually he found that he was making more money from property and practising dentistry two days a week, rather than full-time. Two years ago he retired from dentistry to concentrate on the property side of his work.

He now has a property portfolio valued at around £7 million, yielding a passive income of £8000 per month.

Understanding that many dentists feel as isolated and trapped as he did, Harry wants to ‘give something back’ to his dental colleagues via the Dental Property Club, which is designed to share with members the information, expertise and knowledge he has gathered along the way.

www.dentalpropertyclub.co.uk

In developing countries, oral health services are limited to regional or central hospitals in urban areas. Even where dental assistance can be found, little priority is given to preventative or restorative treatments; many African, Asian and Latin American countries solely offer pain relief or emergency services.
 

In Africa, there is a ratio of one dentist per 150,000 people – in developed countries it’s one per 2,000[1]. Sadly though, preventive dentistry is even more crucial to these remote areas of our world, because there are far fewer dentists to treat oral diseases. Dental pain is of course unpleasant for everyone but in the UK the inconvenience of booking and then attending an appointment is the main concern. However, for someone without access to dentistry, their suffering constitutes chronic pain, occupational and social limitations and can even be life threatening.
 

Most concerning is children’s oral health. Tooth decay is a widespread childhood disease, from which 60-90% of schoolchildren are suffering around the world[2]. A study across two decades from 1990 to 2010 in London, with close to 3 million subjects found that 20% of children had dental decay in their deciduous teeth[3]. In The Gambia, 86% of 5 year-olds have decay in four or five teeth and half of those clean their teeth with chewing sticks: the other half simply don’t clean their teeth at all. In Cambodia 93% of 6 year-olds average 9 teeth with cavities and 60% of mothers reported their children had suffered dental pain in the last six months.
 

Dental decay is a lifestyle-related disease that is increasing in the far reaches of the world where traditional diets are being replaced with cheaper, imported food products containing high levels of sucrose and carbohydrates. Also, junk food manufacturers vigorously campaign their products towards vulnerable groups, such as children. In the UK we have vastly improved levels of sugar consumption when compared to a country like Mexico, but it is still double the WHO recommendation of 18kg per person, per year.
 

Along with the spread of unhealthy eating habits, developing countries are contending with other exacerbating factors like lack of access to:

·      Fluoride – An average UK worker need only work for an hour to accrue enough fluoride toothpaste for a year, the average Kenyan would have to work for an entire week.

·      Dental clinicians – There are about a million practising dentists unevenly distributed around the world. They may be found in urban areas but there is a critical shortage in poor, remote areas.

·      Government healthcare funding – In some countries, government policies and the sheer number of people suffering with caries makes treatment virtually impossible. In India, the health budget is meagre for oral health and there is no fluoride policy. Moreover, preventive products like toothbrushes and toothpaste are classed as cosmetics and subject to hefty tax levies.

It’s frustrating to think that there are simple and cost-effective solutions for lifestyle change, which are not available to so many. A scheme that was introduced in Jamaica between 1987 and 1995 proved how simple a solution could be. The National Salt Foundation Program encouraged the country’s only salt provider to produce and sell only fluoridated salt. This led to an 87% decrease in schoolchildren’s dental caries, at a cost of just 6 cents per person, annually[4].
 

Benjamin Franklin’s famous quote “an ounce of prevention is worth a pound of cure”, is a mantra that Darren Weiss, dentist and founder of the Humble Smile Foundation holds close to his heart.
 

“The focus on prevention became a practice philosophy for me,” said Weiss. “I was actively lecturing dentists about the value of prevention, but I was troubled with one thought – if I truly wanted to apply my preventive expertise, why wasn’t I based where it is of the greatest value?”
 

In light of this, Weiss collaborated with local dental professionals to design an oral health outreach programme, called Planet Smile. The focus was to promote preventive dentistry in parts of the world where the need is greatest. When he visited the Humble Brush stand at the 2015 International Dental Show and learned of their sustainable, biodegradable bamboo toothbrushes, he found a like-minded organisation with an inspirational, environmental and social vision. By working together, The Humble Smile Foundation was born. Now, for every Humble Brush sold, a physical toothbrush or equivalent oral care is given to someone in need overseas.
 

The Humble Brush Foundation recently joined forces with Assyrians Without Borders, a group to which they have donated toothbrushes assisting the charity’s aid to Syrian refugees in Turkey. With more programmes in the pipeline for Iraq and Syria, the work of the Humble Smile Foundation and Humble Brush continues to reach out to global communities suffering unimaginable hardship.
 

Contact Humble Brush today, to discover how you can effect change in the far-flung reaches of the world, without even leaving your surgery.

For more information about the Humble Brush visit www.humblebrush.co.uk or to find out more about the Humble Smile Foundation’s work visit www.humblesmile.org

Follow us on Facebook, HumblebrushUK 

and Twitter

@HumbleBrush

Modern dental drills operate at approximately 400,000 rpm; with diamond-tipped burrs, they are used for precision work, in close proximity to patient’s teeth and the soft tissues of the oral cavity. As such, it is vital that a professional is confident in the equipment they are using, since a malfunction has the potential to cause significant injury and disfigurement.
 

In light of this, therefore, would you consider buying your dental drill from eBay? Hopefully not – but that does not mean others won’t. Last year alone, the Medicines and Healthcare products Regulatory Agency (MHRA) were required to seize 384 dental handpieces that had been bought from internet auctioning sites.[i]
 

Upon inspection, these products were found to be of dubious quality, often bearing falsified CE classifications and prone to malfunction – even breaking apart during use. Imported mostly from China and Pakistan, these handpieces posed a distinct risk to the patients upon whom they were being used, as well as the professionals who were using them. Furthermore, the penalty for knowingly buying and using counterfeit products is immediate erasure from the GDC register.
 

Luckily, there were few instances where these counterfeit products caused injury – but that does not mean the risk was any less real and it highlights the need for professionals to be very discerning when it comes to choosing their dental equipment.
 

The same can be said of maintaining this equipment. Dental handpieces are used on a regular basis and ensuring they are in good condition is vital. Should an older piece malfunction, the results can be disastrous. With consistent maintenance, however, malfunctions can be avoided. Nevertheless, as with ensuring the quality of a new piece, the quality of a repair service must be assessed before investment.
 

Third parties often manufacture the components of dental handpieces and this increases the risk of subpar parts being fitted in repair. The risks of this are obvious. Without the assurance of quality, these counterfeit parts can fail, causing catastrophic malfunctions in the handpiece. Unfortunately, the majority of these parts will undoubtedly cheaper, pushing down the price of repair work. While this might seem attractive in the short term, the potential risks are unequivocal in the long term.
 

Thus, it is crucial that dental professionals find a handpiece repair service upon which they can rely to use nothing but the highest quality parts and replacements. Ultimately, this will provide peace of mind and quality assurance. Companies that offer this level of service will undoubtedly work closely with legitimate manufacturers to ensure that the repairs they are conducting are of the highest standard, using quality assured parts.
 

Quintess Denta is such a company. Using only superior parts, the expert team at Quintess Denta ensure greater durability and performance for your dental handpieces. They work hard to provide a prompt service for your convenience, fully understanding the ramifications of being without a specific handpiece. What’s more, Quintess Denta provides an ongoing support service that allows you to be confident in the quality and reliability of your dental handpieces.
 

For more information visit www.quintessdenta.com, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 028 6862 8966

The effect of bad posture on an individual’s health and career is becoming a more discussed problem within the profession. Manufacturers have recognised the need to aid with health and safety within the dental surgery, and hold ergonomics as a high priority. Microscopes, dental chair design and surgery workflow are among the innovations to aid the practitioner in minimising poor posture. However, one of the most practical and accessible pieces of equipment that has revolutionised a dentist’s comfort are dental loupes.

Practice with loupes begins early at undergraduate level (in the USA, the majority of students learn with loupes[1]).  The earlier a dentist adapts to wearing loupes, the sooner bad posture habits can be dispersed. Learning to love loupes is very much like learning to ride a bike! It takes practice and dedication, but the benefits are worth it. Experts in the field recommend you start with low magnification and then modify your current working habits accordingly, before going to the next level.

Loupes allow a ‘neutral body posture’ to be held, which is a key principle in dental ergonomics[2]. The neck and back are the areas of the body that take the majority of the stresses of incorrect posture, but with loupes that are customised to the individual’s needs, these stresses can be reduced, if not eliminated.  Being able to see the oral cavity clearly and maintaining a healthy working posture is nearly impossible without some type of magnification[3].

Research by Brown et al. in 2010 looked into reasons for early retirement due to ill health. Of nearly 190 dentists questioned, the most common cause of ill health retirement was musculoskeletal disorders[4]. It has also been found that incorrect working posture is the major cause of musculoskeletal problems within dentistry[5]. An astonishing 60-80% of dentists report experiencing chronic back and neck pain at some point during their career[6].

Nuview distribute loupes that are manufactured by Carl Zeiss. The EyeMag Pro are the loupes to choose if you require high magnification for intricate dental procedures. They offer a wide selection of working distances meaning they can be individualised, therefore maximising comfort, and delivering outstanding image quality enabling differentiation between the most complex of structures. If loupes are required for more day-to-day work then the EyeMag Smart may be the the solution.  The range of tilt and angle settings means these loupes can be adjusted easily and quickly and further still with the new ‘sports frame’ they have a modern, attractive design.

There are fewer reasons to suffer on a daily basis whilst performing dentistry, and in the longer term, a better chance of reducing the need to retire prematurely. In the not-too-distant future, it will be considered the norm to wear loupes, not the exception. If you are ready to invest in improving your health at work and to maximise your career, then take that leap in to loupes today.

For more information please call Nuview on 01453 872266, email This email address is being protected from spambots. You need JavaScript enabled to view it., visit www.nuview.co or ‘like’ Nuview on Facebook

GSK Consumer Healthcare, manufacturers of Sensodyne®, hosted a special symposium at the recent FDI conference in Bangkok, Thailand to share results from recent research into the impact of dentine hypersensitivity (DH) on patients. The research, which involved over 800 DH sufferers, highlighted how the condition impacts patients and reinforced the benefits of daily treatment.

The research used the Dentine Hypersensitivity Evaluation Questionnaire (DHEQ), a validated tool, developed through a collaboration between GSK and the University of Sheffield School of Clinical Dentistry, in order to demonstrate the impact of DH.^1,2 Through a new pooled analysis of DHEQ data from seven clinical trials, Sensodyne® has revealed some surprising findings about how people who experience the condition will compensate, cope and alter their social activities when living with dentine hypersensitivity. The data also confirmed the clinical benefits of the continuous use of a daily sensitivity treatment.^3,4

Data presented at the symposium revealed that:^3,4

·         9 out of 10 sufferers had been experiencing the condition for longer than one year

·         70.4% of DH sufferers considered that their sensitivity takes a lot of pleasure out of eating and drinking

·         59.4% of DH sufferers try to avoid the sensations by biting food into small pieces

Importantly the research also revealed that after only 8 weeks of twice-daily treatment with desensitising toothpaste, there was a significant improvement in the impact of DH on their daily lives.^3,4

Dr Charlie Parkinson, Director of Medical Affairs, GSK Consumer Healthcare commented, “GSK are delighted to share this clinically relevant perspective of DH alongside evidence of the benefit of treatment on daily lives. We hope the findings of this research can improve management of DH and reduce the impact of the condition on people’s daily lives.”

References

1.      Boiko OV et al. J Clin Periodontol. 2010; 37(11): 973-980

2.      Baker SR et al. J Clin Periodontol. 2014; 41(1):52-9

3.      GSK Data on File RH02026

4.      Sufi F and Baker S. The subjective experience of dentine hypersensitivity – a pooled analysis. Presented at the 93^rd General Session & Exhibition of the IADR. 2015.

Sensodyne is a registered trade mark owned by or licensed to the GSK group of companies.

With one of the shortest intra-oral setting times on the market,[1] Imprint 4 VPS Impression Material from 3M ESPE will save you valuable time in the surgery.

This is due to the clever chemical reaction developed by 3M ESPE, which causes the material to quickly heat up to body temperature[2] after working time,[3] leading to accelerated setting.[4]

Imprint 4 still allows sufficient working time before setting, in order to ensure a stress-free procedure. The super hydrophilicity[5] also provides excellent flow for fine detail reproduction, which is essential for good impressions.

For detailed impressions that save you working time and remain stress free, try Imprint 4 VPS Impression Material from 3M ESPE today.

For more information, call 0845 602 5094 or visit www.3Mespe.co.uk

Many great products and ideas are copied or counterfeited, but your patients need to be protected from fake products in order to avoid poorly made and uncomfortable appliances.

IAS Academy, providers of genuine anterior alignment orthodontic devices, are helping to put a stop to this – all Inman Aligners will now be supplied with a “Genuine Inman Aligner Authentication Card”.

Each time you fit an Inman Aligner you will be able to give your patient an authentication card so that they can enjoy increased reassurance. Patients can then enter their unique identifier code at the Inman Aligner website to ensure that they have received a genuine appliance.

All devices are fabricated at a certified Inman Aligner laboratory, with laser etched tubing on the tongue side of the appliance featuring the name Inman Aligner. They are also supplied in a presentation box with patient instructions and a custom appliance case to ensure the best possible results.

Make sure your patients are receiving ‘the real thing’ and only accept the best.

For more information on IAS Academy, providers of genuine anterior alignment orthodontic devices please visit  www.iasortho.com or phone 0845 366 5477

By making just one small change to the way you work, you could vastly improve your efficiency and output. Discover what the Sirona XIOS Scan from Clark Dental could do for you.

Enabling you to effortlessly integrate your conventional radiographic diagnostics with powerful digital technology, the XIOS Scan consists of two main components: the scanner and the imaging plates.

These imaging plates are suitable for any patient, and because they have been specifically designed, you can be certain of exceptional image quality every time.

After exposure, the plates are inserted into the XIOS Scan itself, where thanks to an outstanding scan quality of up to 22 line pairs/mm, you are presented with extraordinarily sharp digital radiographs, sent directly to your computer. The automatic plate detection will also ensure that the first scan you take will be the only one you need.

With this cutting-edge solution, you will be able to easily digitise traditional radiographs without having to working with environmentally harmful chemicals ever again.

If you want to take advantage of all the benefits of digital radiographic technology, without having to disrupt your tried-and-tested diagnostic workflow, consider the Sirona XIOS Scan, available from Clark Dental, today.

For more information call Clark Dental on 01268 733 146, email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.clarkdental.co.uk  

The new A-dec Performer provides you with exceptional choice, maximum comfort and legendary reliability for less.

This dental chair offers you a multitude of innovative clinical options from easy-to-use delivery systems to programmable touchpads and a smooth but powerful cantilever system, as well as your choice of halogen or LED light. 

With a left or right-handed delivery system, the ambidextrous A-dec Performer delivers the same unparalleled level of flexibility and functionality that all A-dec units are known for. 

With seamless, easy-to-clean upholstery available in a variety of vibrant colours, the A-dec Performer is the perfect addition to any modern dental practice.

To find out how you could take advantage of so many functional benefits on a smaller budget, contact the friendly team at A-dec today. 

For more information about A-dec Dental UK Ltd, visit:

www.a-dec.co.uk

I have to admit, I have never enjoyed our annual infection control lecture. Past experience has left concerned about the quality of the CPD on offer, worried that I will be subjected to another afternoon of scare-mongering and opportunistic commercialism. Far worse, though, is the yo-yo-like introduction and withdrawal of guidelines that happens year on year – usually without any scientific evidence to support the decisions.
 

Like any conscientious practitioner, I take these responsibilities very seriously and, ultimately, I think the changes that have been made have been positive.
 

But all I want is a little consistency. I’m sure we can all remember when we were required to keep our sterilised equipment in bags, to be re-sterilised after 30 days of non-use. That quickly changed to 60 days and now it’s gone up to one year. Why?
 

Who knows?
 

The science that dictates these guidelines is not made widely available to professionals – we are simply required to dogmatically follow them. What’s more worrying, however, is the fact that private practitioners are not consistently informed of these regularly changing guidelines. NHS practices and hospitals receive regular updates from the Department of Health – but we are too often left in the dark. Gone are the days when the BNF was sent to all practices: we now have to purchase it or subscribe online.
 

In fact, and I say this with a certain amount of trepidation, I regularly find out about new guidelines by reading through some of the GDC fitness to practise hearings. I often see cases where practitioners are being penalised for something of which I’m not even aware. In this, I think, there has been a fundamental failing in the profession – which is having serious ramifications for practitioners right across the country. 

 

I also couldn’t help tallying up just how much compliance could end up costing. With all the changes, with all the considerations, I was left wondering what strategies I would have to employ to make it feasible – and it all came back down to the question of consistency again. Should practices spend significant sums of money to replace their old sinks with ones that are compliant this year but potentially not the next? Should they have to budget for the government’s indecisiveness?

It’s a difficult situation and, ultimately, the patient will suffer. If practitioners are always having to buy new equipment, new cabinetry or new PPE the cost of treatment will inevitably go up to accommodate the additional costs. It’s not a case of ignoring these topics – the protection of our patients is, and always will be, our foremost consideration – but in order to best do that, we need a consistent direction and a better system for sharing the knowledge we need.

For further information please call EndoCare on 020 7224 0999

Or visit www.endocare.co.uk

Dr Michael Sultan BDS MSc DFO FICD is a Specialist in Endodontics and the Clinical Director of EndoCare. Michael qualified at Bristol University in 1986. He worked as a general dental practitioner for 5 years before commencing specialist studies at Guy’s hospital, London. He completed his MSc in Endodontics in 1993 and worked as an in-house Endodontist in various practices before setting up in Harley St, London in 2000. He was admitted onto the specialist register in Endodontics in 1999 and has lectured extensively to postgraduate dental groups as well as lecturing on Endodontic courses at Eastman CPD, University of London. He has been involved with numerous dental groups and has been chairman of the Alpha Omega dental fraternity. In 2008 he became clinical director of EndoCare, a group of specialist practices.

Andrea Johnson is an orthodontic technician working at the Royal Derby Teaching Hospital and is Vice Chair of the Orthodontic Technicians Association (OTA). She is excited to be speaking at the brand new Orthodontic Technician’s Seminar Stream at The Dental Technology Showcase (DTS) 2016 where she will deliver a presentation entitled “The Unbreakable Herbst Appliance”. Here she speaks with enthusiasm about her seminar:

“I saw the new unbreakable Herbst appliance in Italy a few months ago and I’m really excited because it's a brilliant design and I want to tell everyone all about it.

“During the seminar I will be describing the innovative new design of the appliance. The original Herbst appliance is very effective for a variety of different problems, primarily where the mandible needs to be postured forward. However, the way the components sit in the acrylic of the appliance make it very prone to breakages and so it can be unreliable. The new design of appliance that I will discuss is almost unbreakable; it has exactly the same function but it operates in a different way and is not as flimsy and fragile.

“I will cover the benefits of the new design and the reasons why technicians would want to use the appliance. The design stage will be incorporated and technicians will take away knowledge about how it can be used and also where components can be sourced. This way, technicians can order in the parts and try it out in their own lab.

“I imagine that a lot of technicians will be interested in the new design because it is not just applicable to one specific discipline. Undoubtedly, the Herbst appliance would be used more by orthodontic technicians dealing with specified cases but prosthodontic and denture technicians may also use it occasionally.

“I will join many other presenters throughout the DTS educational programme who are excited about being able to talk to technicians from across the disciplines. Having that cross-over of knowledge is valuable because the conversations, points and questions that arise offer a range of different perspectives that we ourselves may not have considered.

“I think that the co-location of The Dentistry Show and DTS does very well because it’s an exclusive arrangement. Dentists often visit the DTS area to source laboratory services and products, or to seek advice on various techniques and materials. It’s a mutually enjoyable exchange; technicians can also visit stands at The Dentistry Show to see what clinicians are using, which helps us to offer a better service for them in return.

“A lot of the other shows cater more for the clinical side of dentistry. To have a venue with a lab-dedicated area featuring a range of lab-based products and services, as well as lectures designed specifically to interest them, is extremely beneficial. I’ve seen other shows try this approach, of course, but DTS seems to be the best.”

To attend Andrea’s seminar and to take advantage of the wealth of educational and networking opportunities, book your ticket for DTS 2016 today.

DTS 2016 will be held on Friday 22^nd and Saturday 23^rd April 2016 at the NEC Birmingham, co-located with The Dentistry Show.

For more information visit www.the-dts.co.uk, call 020 7348 5263 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Dental technicians, dentists and manufacturers all have an integral part to play in the overall patient experience. Working together as a team and utilising the very latest designs and technology can bring about solutions to previously difficult or untreatable cases.

Sharing experiences and striving towards the common goal of providing first-class dental care for patients, enables the best clinical results and can make a real difference to the outcome patients receive. From initial product design and manufacture, to the technical modifications made in the dental lab, and to the fitting and restoring phase in the dentist’s chair – teamwork is integral to success. This was one of the main themes highlighted at a recent event organised by The Parade Specialist Dental Centre, held at The Celtic Manor Resort in Newport and supported by leading implant product supplier Nobel Biocare.

The day was aimed at dentists currently placing and restoring implants, those undertaking their MSc courses and practitioners who were interested in implantology. During the inspirational and educational day, delegates had the chance to listen and learn from some of the most highly respected professionals in the field, including Dr Bertil Friberg, Dr Adrian Binney, Dr Michael Page and Dr Matthew Thomas.

Dr Friberg, an Associate Professor and Co-Chairman of the renowned Brånemark Clinic in Gothenburg, is one of the most experienced implant surgeons in the world, as well as an excellent teacher. He shared his experiences of working at the Brånemark Clinic, outlined the rich history of dental implantology and gave his insights on how the field will evolve and change in the coming years.

Dr Thomas provided an interesting lecture which included overcoming the problem of limited space with the use of the NobelActive® 3.0. This smaller and stronger implant is specifically designed for narrow spaces where practitioners may be unable to place a conventional implant, such as in the case of missing lateral incisors.

Dr Page continued with the theme of attaining new and exciting possibilities looking at options for patients using the latest technology, and covering CAD/CAM designed restorations for the edentulous. He showed how the latest technology is providing greater results for the most difficult of cases in a fascinating lecture.

Dr Binney followed this up with an equally thought-provoking presentation on the NobelProcera® Angulated Screw Channel (ASC) abutment, which is designed to offer a higher degree of restorative flexibility without using cement retained restorations and comprising aesthetics. Dr Binney showed how the ASC is perfect for placing screw retained restorations in the posterior region, as it allows for easier access and truly aesthetic anterior restorations without compromising the optimum position for implant placement .

Commenting on the event, Dr Binney said: “The day was a huge success and we were delighted to have the support of Nobel Biocare to enable us to offer delegates an educational and inspiring day.”

The day was concluded with a brilliant insight into the dental technicians’ role in a superb lecture from John Craddock, Director at Synergy Dental Laboratory in Cardiff. With John and his team present, the event provided a well-rounded account of the dental workflow, emphasising the importance of the relationship between laboratory and clinician and ensuring delegates understood the entire journey from beginning to end.

Teamwork remains essential to success and manufacturers, technicians and practitioners each have a role to play in providing patients with high quality dental care. The idea highlighted throughout the day was that of increased strength as a comprehensive team, compared to working as individuals, encouraging all to communicate effectively in order to solve challenges faced. With the correct products, right skills and successful collaboration, solutions can be found for even the most challenging of cases.

For more information, contact Nobel Biocare on 0208 756 3300, or visit www.nobelbiocare.com

Dr Nikhil Shah of Brentwood Orthodontic and Implant Centre recently undertook a practice relocation project working with Clark Dental. He says:

‘We came to work with Stuart Clark, Matt Rowlingson and the team from Clark Dental because they helped me with my initial practice fit out ten years earlier, and I have worked alongside them ever since. The team are always professional and provide consistently excellent service, so we knew they would be the best company to work with. They get things done and resolve any problems that arise with experience and confidence. I can have an idea and they make that vision a reality.

“As far as managing the project, Matt from Clark Dental took care of all the dental aspects. They oversaw the dental fit and installation, including coordinating with builders and other contractors, and they were fantastic at ensuring this all came together for us.

“For anyone undertaking a relocation or renovation project, I would highly recommend working with the team from Clark Dental, this project would not have turned out as well as it did without them.”

For more information contact Clark Dental on 01270 613750,
email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.clarkdentalsurgerydesign.co.uk

For a complete electronic probing and charting system that allows a single operator to complete a comprehensive periodontal exam in under ten minutes, turn to the Florida Probe from Clark Dental.

The Florida Probe handpiece exerts a constant force regardless of the strength or pressure of the operator, which guarantees accuracy and reproducibility between users.

Alternatively, the new VoiceWorks microphone and headset system can be used to capture the same data into the same software.

Using either system means there is no need to have another member of staff present to record the results. 

The Florida Probe aids patient communication by providing a detailed periodontal chart that can be used to create a “treatment map” for scaling and root planing, subgingival antimicrobials or laser treatment. When combined with the patient diagnosis sheet, this becomes an invaluable clinical and legal record of informed consent to protect your practice.

To explore the benefits of utilising the Florida Probe, contact Clark Dental’s team of experts who will be pleased to demonstrate and offer advice about the Florida Probe System and the new Voice Works system.

For more information call Clark Dental on 01268 733 146, email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.clarkdental.co.uk

Dr Finlay Sutton will be among the outstanding speaker line-up presenting the Aesthetic Dentist Conference at The Dentistry Show 2016. Keen to demonstrate that removable prosthodontics remains a viable treatment option, even with advances in dental implantology, he will be discussing “The 7 Secrets to Successful Removable Prosthodontics”.

“I will deliver a very practical and clinically-focused presentation, exploring my seven secrets for the creation of beautiful dentures with optimal function,” he says. “Using a selection of case studies, photos and videos, I will show how I have worked with my on-site dental technician, Rowan Garstang, to produce removable dental prostheses with exceptional function and aesthetics.

“For those attending my lecture, you can expect to pick up some practical tips to help you make superb impressions and maximise retention for both partial and complete dentures. You’ll also see how to determine optimal tooth positioning when designing the prosthesis, ensuring that it is always age appropriate.

“I love coming to The Dentistry Show and have been to the last three events. There really is something at the show for everyone involved in dentistry and dental technology. It is a brilliant place to learn new dental techniques, see new products and materials and keep up-to-date with the latest technological advances in dentistry, so that we can improve what we provide for our patients. In addition, it is a great opportunity to meet up with friends and colleagues.”

Finlay will be speaking alongside an outstanding line-up of nationally and internationally renowned lecturers within the Aesthetic Dentist Conference. Led by Elaine Halley, Chair of the educational programme, confirmed speakers will be Professor Trevor Burke, Didier Dietschi, Florin Cofar, Roberto Spreafico, Louis MacKenzie and Ian Kerr, discussing a wide range of relevant topics from CAD/CAM technologies and the digital workflow to management of complex cases and direct composites.

Even more CPD and learning opportunities will be on offer throughout the trade floor, where many of the more than 400 dental manufacturers and suppliers will provide on-stand education and product demonstrations. Additional hands-on workshops and lecture theatres such as the Facial Aesthetic Theatre, EndoLounge, PerioLounge and STO Lounge, will also cater to specific disciplines and be tailored to all members of the team.

Make sure you don’t miss out!

The Dentistry Show and DTS 2016 will be held on Friday 22^nd and Saturday 23^rd April at the NEC in Birmingham. For further details visit www.thedentistryshow.co.uk, call 020 7348 5270 or

email This email address is being protected from spambots. You need JavaScript enabled to view it.

Running a successful dental practice, like any small business takes time, effort, perseverance and a little luck. It can be a mammoth step-change going from practising as an associate dentist to owning and operating your own dental practice, and without the essential support and guidance of experts, clinicians will be relying on more than just a little luck.

For instance, there can be many reasons why a particular strategy or business approach doesn't garner the results you desire, but without the experienced know-how of business specialists, dentists may find they lack the commercial insight needed for their practice to be a success.

Naturally, such insights are gathered over a long period of experience – lots of trial and error – and are based on seeing first hand what works and what doesn't. Having worked with dental practices for many years, at 7connections we have established the following 7 pain points that at some time every practice will have to overcome in order to succeed.

1. Lack of Balance

In a recent survey that asked what factors are most important to the UK population, 53.7% said work-life balance was the top concern.[i] And yet according to data from the office of national statistics, almost one in two adults report low satisfaction with their work life balance.[ii]

As a practice owner, you can spend 28-35 hours a week performing clinical activity, and then still have to run your business; this can be at least another 10 hours! Achieving a balance therefore requires reducing the time spent working, which means either getting a better team or utilising better systems.

2. Lack of Profitability

When you work hard, you naturally want to see your business making money. However, most practices will suffer at some point from a lack of profitability. In short, if your practice costs more to operate than the amount of revenue generated, then it will soon face real problems. But if you employ the correct model and well-established systems this can easily be avoided.

3. Lack of Growth

Business growth is essential, you should aim for growth to be at least in line with inflation, and more if you want to eventually sell for a profit. Therefore if you experience a drop in turnover or a lack of progress across your business, it’s time to consider a change.

4. Lack of New Patients

A dental practice will always need new patients. To achieve a steady flow, all you need is 20 leads per full time dental surgery per month. Ideally these patients will spend between £1,500 and £1,700 in their first year with you. This will help deliver the sustainable growth required. But bear in mind that every aspect of your practice affects how new patients invest in your services. From your marketing to your systems, to the way your reception looks, it is essential the patient journey reflect the demographic you want to attract.

5. Lack of Team Trust

For any successful business, you need a motivated team who all perform and behave according to your exacting brand standards. However, developing and maintaining a dedicated workforce can be one of the biggest challenges you’ll face. Remember any system you create is only as good as the people you have implementing it.

6. Lack of Systems

We talk a lot about systems, and for any business to be a success it needs well thought out systems that underline everything you do. Every part of your business should have a system that exists in a manual that your team can refer to and implement. To begin with this requires a lot of hard work, but will ensure that later down the line, your business is ready for the future growth and expansion you desire.

7. Lack of Productivity

A key component of success for any dental practice comes down to the individual profitability of every fee-earner in the business. It’s vital to analyse the productivity and profitability of each clinician, and to ensure they are always kept busy – and in order to do that you need leads and conversions.

The Solution

If these pain points are sounding familiar there are solutions that will help to address them all. In order to fix these points and build your business you will need to optimise every part of your practice – both through the right use of human resources, and through implementing efficient systems and protocols.

The best place to start this is in reviewing your Patient Journey and evaluating how you attract and retain new patients. The much discussed seven-step principle known as ‘lifecycle marketing’, can help you to optimise this process, as it effectively encapsulates the process of attracting new patients and retaining them by building and developing long-term relationships.

For more information about 7connections, please call 01647 478145 or email pThis email address is being protected from spambots. You need JavaScript enabled to view it..

Alternatively, please visit the new website www.7connections.com.

Statistics suggest that by 2050 60 per cent of men and 50 per cent of women in the UK will be obese – currently, the figures stand at around 15.5 million adults.[1]

The health issues that can be demonstrably linked with obesity are well documented: conditions such as type 2 diabetes, coronary heart disease, cancer, strokes, liver disease, gastro-oesophageal reflux disease (GORD), joint pain and depression are more likely to affect people with a high Body Mass Index (BMI).[2]

What is significantly less documented is the difficulties healthcare providers can have treating obese patients. This is particularly important for dental practitioners, since obesity is also linked to an increased risk of periodontal disease and poor oral hygiene.

One of the most prevalent issues currently is the capability of dental chairs to support patients over a certain weight. There have been reports of dentists turning away patients on account of the inability of their dental unit to safely and efficiently carry a heavier load.[3]

Indeed, research undertaken on modern dental chairs has recently shown that most units are only capable of bearing loads of up to 23st (146kg). Typically, those who fall within the obese BMI bracket weigh from 22st upwards (143kg) rendering the majority of dental chairs unsuitable.[4]

This, of course, presents significant problems to both patients and practitioners. If dentists cannot serve all of their patients, they will lose business to those who are better equipped – and if they choose to turn patients away on the grounds of weight, they may find themselves facing legal action through the Disability Discrimination Act (2005). For patients, it restricts the provision of oral healthcare.[5]     

To this end, it is worth considering a dental chair from A-dec. With units that can carry heavier loads than competitive products (up to 29st (181kg)), a long-standing focus on comfort, ergonomics and reliability, A-dec is the obvious choice for any dental professional passionate about providing the best care for everyone.

Regardless of size, age or any other differentiating factor, every patient who walks through your door deserves to be treated fairly, equally and excellently. Do not let your equipment be an excuse to discriminate against anyone – invest in high-quality products that will allow you give each individual patient the best treatment possible.

For more information about A-dec Dental UK Ltd, visit:

www.a-dec.co.uk

For over 40 years, Clark Dental has brought you the most cutting-edge dental equipment from around the globe. The most recent additions to their high-quality range are from market-leader, Sirona, and includes:

The XIOS Scan: this innovative product allows you to easily digitise conventional radiographs to an exceptional standard. After exposure, specifically designed imaging plates are inserted into the XIOS Scan where, thanks to an outstanding scan quality of up to 22 line pairs/mm, incredibly sharp digital images are produced and sent directly to your computer. With the XIOS Scan, you will no longer need to develop radiographs with environmentally harmful chemicals – nor disrupt your tried-and-tested diagnostic workflow.  

The ORTHOPHOS SL range: a multifunctional range of radiographic systems, ORTHOPHOS SL can offer you incomparably sharp 2D images, thanks to the powerful DCS sensor and unique Sharp Layer Technology. Then, either upgrade your system with an optional Ceph arm or choose full 3D utility. Alternatively, take advantage of the fully dedicated 3D system which is available in two flexible levels of volume range, from 8 x 8cm or 11 x 10cm, that will help you easily create perfect 3D images without having to unnecessarily increase the radiation dose for your patient.

For all the latest in exceptional dental technologies, contact Clark Dental today. 

For more information call Clark Dental on 01268 733 146, email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.clarkdental.co.uk  

Introducing the new Apprenticeship in Dental Nursing – an exciting opportunity for modern dental practices to develop a highly skilled team – brought to you by Healthcare Learning and Barnet and Southgate College in London.

A leading supplier of dental education, Healthcare Learning will deliver high quality content and on-going support for all apprentices. Widely recognised learning platforms such as the Dental Nurse Education Zone (DNEZ) will also be made available to apprentices, offering them even more resources to complete their studies and maintain their skills in the long-term.

Barnet and Southgate College has extensive experience in successfully providing a wide range of high quality apprenticeship programmes across various different industries, and will be delivering first-rate classroom-based workshops for dental nurse apprentices as well as providing full quality assurance for the overall programme.

Benefits of getting involved

The first clear benefit for practices getting involved with the programme is that their apprentices will learn on the job, developing the hands-on skills and experience they need to excel in the role of a dental nurse. What’s more, the majority of the course is delivered through online webinars from Healthcare Learning, so apprentices will need to take little time away from the practice.

The programme reflects all the clinical responsibilities of modern dental nurses, equipping them with the knowledge, skills, behaviours and practical workplace experience they need to perform the role effectively. For the practice, this affords complete confidence in the capabilities of the apprentice upon completion of the course to fulfil the duties of a dental nurse effectively. Plus, team members working alongside apprentices have an opportunity to help mould them into highly accomplished professionals, who understand and align with the principles and values of the existing team and business.

For practices that meet the criteria, there is also extensive funding to subsidise the costs of training each apprenticeship. The government has pledged to boost apprenticeships by creating 3 million programmes by 2020 and the Dental Nursing programme is a key beneficiary of this initiative. Therefore, the Skills Funding Agency (SFA) will deliver £2 for every £1 the practice invests, up to the £6,000 core funding cap. For practices that qualify for all the additional government incentives, while they will initially invest £3,000 per apprentice, they are set to receive £3,600 in rebates once the course is completed and so will actually benefit by £600 per apprentice.

A bright future

The Apprenticeship in Dental Nursing provides students with a Level 3 Diploma in Dental Nursing, which is equivalent to two A-levels. Not only does this enable apprentices to register with the GDC and embark on a long and successful professional career in dentistry, but it also offers enormous potential for them to undertake further training in order to advance and move onto senior roles. All this continues to benefit the practice – highly motivated staff with the chance to progress can help expand the services available and drive the business forwards.

Intake for the apprenticeship programme begins every few months with the next start dates in early 2016. An eligibility criteria form is available to provide a quick assessment of candidates’ suitability for the course. Generally, candidates need a grade C or above in GCSE English and Maths.

The Apprenticeship in Dental Nursing provides a fantastic opportunity to develop a highly skilled and experienced workforce for the future success of every dental practice. Find out more today.

For more information or applications contact Healthcare Learning

 Tel: 020 7400 8989

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Prince William recently addressed the Chinese population, citing that without action, rhinos and elephants could be extinct by the time Princess Charlotte reaches her 25^th birthday. Unfortunately, the giant panda is also among the top ten most endangered species in the world.

Although there is some good news – the Chinese government reports the population of endangered wild pandas has risen over 17% in just over a decade[i], they’re still extremely vulnerable. Greenpeace recently reported that Loggers in China’s southwest are destroying giant panda sanctuaries, chopping down more than 3,200 acres of natural forest in the Sichuan Giant Panda Sanctuaries[ii].

The elements of the initial endangerment of pandas are still very real today. Wild pandas have retreated into fragmented and constricted areas of central China, squeezed in by agriculture, mountains and arid lands where bamboo stocks dwindle in the winter months. With the added threat climate change poses to mountain ecosystems, it’s ever more vital to cultivate panda-friendly bamboo forests enabling them to move on if climate adversely affects the growth of bamboo in one particular region¹.

In the quest to protect the world’s wild pandas and make useful products in environmentally friendly materials, Phyllostachys edulis or Moso Bamboo, plays a key role. Known to grow up to 28 metres high at a rate of 1 metre per day[iii], it is the fastest growing, sustainable plant on earth. Its antibacterial qualities negate the need for pesticides during its growth and although it’s as strong as some metals, it’s also 100% biodegradable.

Moso leaves sprout at about 5 metres up and pandas don’t eat them because they can’t reach that high. But their diet is still mainly bamboo, which has little nutritional value, so an average panda requires 26 to 84 pounds per day. If Moso bamboo alone is used in the manufacture of building and consumer products, the further 42 species of bamboo pandas eat can be preserved and partly cultivated by themselves as they roam and disperse seeds naturally[iv].

The Humble Brush is a conservation and environmentally friendly toothbrush that utilises Moso bamboo’s admirable attributes – the handles are modelled out of this 100% biodegradable material. The Humble Brush helps reduce our plastic footprints by offering an alternative that is kind to our land and ecosystems. What’s more, for every Humble Brush sold, equivalent oral care is provided to people in need.

Help our environments, people and endangered species by choosing the Humble Brush toothbrush today.

For more information about the Humble Brush visit www.humblebrush.co.uk or to find out more about the Humble Smile Foundation’s work visit www.humblesmile.org

Follow us on Facebook and Twitter

@HumbleBrush

Many practice sales agents will use percentage of turnover to value a practice – which can lead to an unrealistic expectation on which many vendors, particularly those approaching retirement, will base their futures.

There is a significant problem with this; a valuation through percentage of turnover is an increasingly unreliable way of valuing a dental practice. It only works on the assumption that the practice that is being sold is just like other practices in the area which, unless it happens to be a predominately NHS practice, is unlikely. Yet the majority of practice sales agents work with this method – and will charge from anywhere between 2-4% for doing so, equating to thousands of pounds in fees.
 

The fundamental issue with percentage of turnover is that it disregards many important factors that may affect the actual value of a practice – factors that you can be sure a buyer (and the buyer’s bank) will be quick to scrutinise, like the type of dentistry being delivered, the quality and state of equipment, the sustainability of the practice and the potential for expansion. In fact, by disregarding these factors, valuation through percentage of turnover begins to look a great deal like guesswork – particularly expensive guesswork – which completely ignores one essential aspect that will ultimately mean more to any buyer than any other: profitability! By failing to take a practice’s overall profitability into account, as well as the assets and the liabilities on the balance sheet, any valuation is bound to be unreliable, unrealistic and, ultimately, unachievable.
 

Why, then, do many practice sales agents continue to use this method? Firstly, it is quicker – a valuation based on turnover can be calculated relatively easily as long as the practice’s accounts are well-maintained. Secondly, the agent’s main objective is to acquire the initial commission to sell the practice, collect the fee and move on. They are not required to become invested in the priorities that the vendor might have – like ensuring the welfare of patients and staff or finding a buyer who can continue to uphold the standards and ideals that the practice has come to represent. Their remit is to find a buyer who is willing to pay and complete the transaction; they have no real reason to search with you for the ‘right’ buyer.  
 

Therefore, finding the right practice sales agent – one who will provide you with a service which is truly represented by the fees charged – is one of the most important elements of selling a dental practice. It can ultimately save a great deal of time, anxiety and cost if you find an agent who is willing to go the extra mile in the first place. Ideally, you need someone who is sensitive to the specific features of your practice and the individual needs you exhibit as a vendor. You need someone who has taken the time to understand your motivations for selling, who understands the overarching philosophy of the practice and duly considers a buyer on these terms and, most importantly, who has the expertise and experience to thoroughly analyse the practice’s accounts in order to establish a realistic and achievable sales price.

 

For more information about joining the Portman Dental team, please visit www.portmanhealthcare.co.uk or call Gary Chapman on 0207 281 9489 or 07966698130

Gary Chapman is the Head of Mergers and Acquisitions at Portman Dental. A qualified dental technician with over 30 years’ experience in the dental industry, including running his own dental laboratory and a Harley Street facial aesthetics clinic, as well as working as the Director of Acquisitions at James Hull Associates, Gary has a unique understanding of the profession. He now uses his extensive expertise to help the Portman Dental Group grow and, to date, he has identified all but two of the practices acquired by Portman Healthcare.

Your dental handpiece may be one of the most important pieces of equipment in your surgery. Indispensible in general dentistry, specialist treatments and much more, the handpiece is truly one product that the majority of dental practitioners could not live without.
 

For this reason alone, it is essential that you invest in nothing but the very highest quality pieces. Sub-standard or counterfeit products can result in accident or injury and legal dispute.
 

The production quality of your handpiece is a pertinent consideration. Knowing where your next product has been made and whether it conforms to CE regulations is vital to ensuring the enduring quality of a handpiece. There has recently been a spate of counterfeit products entering the UK market which presents a particular threat to the overall safety of dental equipment. Far cheaper but less reliable than genuine handpieces, these products can malfunction and injure both patients and practitioners. It is, therefore, vitally important to ensure you know where the product you are considering has been built and by which trusted manufacturer.
 

Once you have purchased the handpiece that best meets your clinical needs, it is important that you ensure to maintain it adequately. Not only is this prudent for financial reasons, it will also reduce the risk of malfunction. With an operational speed of up to 400,000 rpm, the damage a faulty handpiece can inflict on the soft tissues of the oral cavity can be extensive and irreversible.
 

But choosing a company to fulfil your maintenance needs can be as difficult as choosing a handpiece in the first place – and there are a number of considerations for which you must account before making any decisions.
 

·      Firstly, you must be sure that the parts and replacements a repair company is using in your handpieces are of the highest quality from reputable manufacturers.

·      You must also be assured that your handpieces will be returned promptly and reliably: being without your equipment will cause unnecessary delays.

·      Cost-effectiveness is a major factor and finding a balance between price and quality is essential.
 

By offering exceptional quality and expertise, you can be sure the repair work Quintess Denta undertake will always be of the highest standard – but what sets it apart from the competition is its unwavering focus on customer support and service. What’s more, the team at Quintess Denta are dedicated to providing relevant, money-saving tips that will enable dentists to substantially cut their maintenance costs.

For more information visit www.quintessdenta.com, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 028 6862 8966

With near-invisible options available, plus faster treatment times, it is no surprise that more adults than ever before are embarking on orthodontic treatment.
 

With the means to afford it, they know that improving their teeth will benefit them professionally as well as personally, particularly if they add an adjunctive treatment like whitening. Orthodontics are now much more stable than they were in the past; correcting work they had done as a child is also highly appealing.
 

It is far easier to practice a successful oral care routine and keep the mouth clean if teeth are aligned properly and gaps closed up. Correct a patient’s bite and you can reduce toothwear too. A course of orthodontics may also prevent problems with the gingiva getting worse.
 

However, it might be the case that not only do you not currently offer orthodontic treatment, but that you have no plans to do so either. The cutting-edge OPG machines and 3D scanners on the market are exciting, yet out of the reach for many, particularly if you are only seeing a couple of potential cases a month. The technology is moving fast and staff need to be trained and retrained.
 

Referrals are not something to be feared - you will not ‘lose’ your patient. Instead, referring out can enhance and expand your treatment provision. It can also be a conduit to building and consolidating loyalty. By referring people out to a trusted partner, you are saying that, although you do not have the resources to provide the required orthodontics yourself, you want to give your patient a successful route through the (expensive) minefield. Especially if their previous experience of this kind of treatment was not a positive one, you will be supporting patients to improve their smile and oral health with the help of a clinician that you trust.
 

Adult orthodontic patients have high expectations of aesthetically pleasing and stable results.  They are aware of the choice out there and will use the internet to look at practitioner reviews and compare pricing. They will know what they want to achieve, including a reassurance that they are in safe hands. Choose your referral partner wisely – you want to feel confident about a successful outcome every time. For example, The London Smile Clinic has world-class specialists, plus has the latest technology already in place to guarantee fantastic results for even the most complex problems.
 

Investing time and money in developing new services can be daunting and, for many practices, an impossible notion. Referrals can be an easy solution to the rise in demand for adult orthodontics. The right referring clinic will work with you to allay your patients’ fears and promote the benefits of the latest ethical and minimally invasive techniques. It is therefore crucial to find the best referring partner for you, to make life easier for your patients as well as guaranteeing excellent results.  

For more information, please contact The London Smile Clinic on 020 7255 2559 or visit www.londonsmile.co.uk.

A Tesco store recently made the headlines when an employee posted on Facebook about how the company had gone above and beyond contractual obligation to provide her with the facilities to breastfeed her new baby in comfort and privacy.
 

The feature truly highlighted how important it is to offer support to new mothers at this important stage of parenthood and Tesco has been rightly praised for its efforts. Unfortunately, however, there are just as many cases that show the opposite – from mothers who have been asked to leave restaurants or other public spaces or who have been shamed into thinking that breastfeeding in public is taboo.
 

Of course, breastfeeding is protected by law – from as far back as the Sex Discrimination Act of 1975 which stipulates that breastfeeding mothers should not be harassed or discriminated against in any situation. This has been reinforced more recently in the Equality Act, 2010 which clarifies that a business must not treat any woman who is breastfeeding unfavourably. Indeed, employers must be aware of these stipulations, since they are required, by law, to provide adequate facilities for breastfeeding mothers.
 

Dental professionals must be particularly considerate of this. In many dental surgeries, space is a rare commodity, so ensuring that there is enough room for a breastfeeding mother – either employee or patient – to rest may be more difficult. The allocated space must be comfortable, private and be large enough to allow the individual to lie down.
 

Other than the requirements to regularly risk-assess the working environment, however, there is no legal requirement to conduct a specific separate risk assessment for a breastfeeding individual – but a prudent employer may wish to do so, to best provide an environment which is safe and comfortable.
 

Employers are not required to provide specific areas in which breastfeeding or expressing can take place, nor do they need to provide paid breaks for this purpose. But they must be aware that sometimes the staff room or the waiting room will be inadequate and the toilet facilities are simply inappropriate to breastfeed. Importantly, they must remember that under the Equality Act they cannot provide a service on different terms; meaning you cannot ask a breastfeeding mother to sit somewhere different than your usual waiting room unless there is a safety concern – so it is better overall to make provisions for a comfortable area which meets the specific legislative requirements to avoid any complications or potential dispute.
 

Not only will this be in keeping with current laws, it will be an effective way to show your support for new mothers – and this can be a particularly powerful tool. Whether it’s online or in person, new mothers will certainly discuss different service environments – your dental practice included – and if you are providing a comfortable, caring environment for them and their babies, they will most likely tell their friends about it. As a way of attracting new patients, new mothers may be a positive place to start.
 

In this regard, providing appropriate areas for breastfeeding mothers is simply the start – there is a myriad of other opportunities for you to take to strengthen the relationship between your business and new parents. Providing information can be another powerful way of doing so. For example, did you know that is has been show that breastfeeding a child will significantly reduce the risk of dental caries, malocclusion and fluorosis – it is also suggested that breastfeeding will promote optimal jaw and tooth development.[1]
 

There is also a helpline available in the UK to check the suitability of certain drugs for breastfeeding mothers; Drugs in Breastmilk helpline is contactable through 0844 412 4665 and is an effective way of staying up-to-date on behalf of your patients.
 

Similarly, it is worth making it clear that mothers are exempt from patient charges under the NHS whilst they are pregnant and throughout the first year of their child’s life.
 

Taking these steps is a great way of providing an excellent service to everyone – offering effective information as well as a comfortable, appropriate environment for breastfeeding patients and employees will certainly attract positive comments, just as Tesco enjoyed recently.
 

Goodman Grant Solicitors are the lawyers for dentists in the UK. With nationwide offices and an expert team, they understand the specific issues that dental professionals are beset with on a daily basis. If you need assistance with any of the legal aspects of running a dental business – from how to best cater to breastfeeding mothers to incorporation or employment contracts and tribunals – they can help. As both NASDAL and ASPD members, they know precisely what dental professionals need to run an effective business and will assist in a positive, friendly manner.
 

Do not risk alienating breastfeeding mothers – make sure you take the right steps to ensure you accommodate their needs just as you would any other.

Nicola Lomas Goodman Grant Lawyers for Dentists

For more information call Nicola Lomas on 0151 707 0090 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

www.goodmangrant.co.uk
NASDAL and ASPD MEMBERS

So: you have taken on a case, diagnosed the patient’s problem, discussed their options and gained their informed consent to proceed. The treatment has gone well and the patient leaves your clinic, a little numb admittedly, but in good spirits. You are satisfied you have done everything you can for them.

But there is just one thing missing: aftercare. Or proper aftercare, at least. An unfortunate majority of dental professionals seem to believe that aftercare consists simply of handing a patient an advice leaflet as they head out the door and booking them in for a follow-up appointment.
 

But there has to be more than this. 
 

When I first set up my practice, we made the effort to contact every patient after treatment, just to assess their recovery and assuage any concerns they might have had after returning home. For the most part, the patients appreciated this – they were happy we rang because it showed we cared about their progress. Some, however, were immediately suspicious and thought perhaps we were ringing to tell them about a problem with their treatment. The majority of people were simply surprised we had phoned at all, because no one had ever done it before.
 

This possibly stems from the fact that we have become so invested in the time-honoured maxim that ‘no news is good news.’ Surely, we think, our patients will contact us if there is something wrong.
 

But the fact is, they probably won’t. Whether it’s because they are embarrassed or they think we’re too busy to talk to them, most patients will suffer in silence.
 

This is, of course, a fundamental failing in our role as healthcare providers. We need to care for our patients until they are well again, not just until they walk out our door. Admittedly, trying to call each and every patient can be a time-consuming task, especially for larger practices. It can also be utterly superfluous, if only a handful of patients actually need additional attention.
 

What is needed, therefore, is an overhaul of current aftercare procedure. We need a way of targeting those patients who need our help and reassurance. With modern technology what it is, this surely cannot be difficult to achieve. I imagine apps that can track patients’ post-treatment pain in real time, helping us recognise trends and deliver precise assistance to those who need it most; I can see text services and instant messaging being integrated into dentistry to provide personalised aftercare for all patients.
 

This would surely improve our profession, not just in standards of care, but in reputation – just imagine the positive response your patients will offer when they know that you genuinely care about their progress and wellbeing?       
 

And if that isn’t incentive enough to improve our aftercare, I don’t know what is.

For further information please call EndoCare on 020 7224 0999

Or visit www.endocare.co.uk

Dr Michael Sultan BDS MSc DFO FICD is a Specialist in Endodontics and the Clinical Director of EndoCare. Michael qualified at Bristol University in 1986. He worked as a general dental practitioner for 5 years before commencing specialist studies at Guy’s hospital, London. He completed his MSc in Endodontics in 1993 and worked as an in-house Endodontist in various practices before setting up in Harley St, London in 2000. He was admitted onto the specialist register in Endodontics in 1999 and has lectured extensively to postgraduate dental groups as well as lecturing on Endodontic courses at Eastman CPD, University of London. He has been involved with numerous dental groups and has been chairman of the Alpha Omega dental fraternity. In 2008 he became clinical director of EndoCare, a group of specialist practices.

For an employee to feel truly valued, they need to know that they are being paid adequately for the job they do and that their employer is committed to their welfare and wants them to stay. As a dental practice owner, you will probably employ part-time staff – are you sure that you are paying them enough, even if they are not working as many hours as others are?

This is essential after the prime minister unveiled changes to the rules around the National Living Wage (NLW) in September 2015. The measures significantly toughened the regulations that were already in place, emphasising a message of ‘zero tolerance’ for employers who fail to comply.

Under the new laws, the NLW for workers over the age of 25 will be £7.20 an hour from April 2016 and by 2020, it will be at least £9. To ensure that employers comply with this, the government also announced a new unit at HMRC created specifically to deal with firms that are not paying the NLW.

Until the measures were announced, if an employer was caught out, they had to repay the amount they had underpaid plus a non-payment penalty. In September, the prime minister confirmed that this penalty would be doubled to a whopping 200% of the underpayment. Moreover, any business owner found guilty may also be disqualified from being a company director for 15 years.

These penalties are harsh and a small-to-medium-sized business, which many dental practices are, would simply not survive them. Whilst some employers are making a genuine mistake, it is still the responsibility of the business owner to make sure the new rules are properly enforced and all criteria met.

Don’t get caught out! Part of running a successful dental practice is looking after every member of staff and making it a great place to work. Get expert advice to keep you up-to-date with the law, so that everyone can focus on delivering the very best in patient care.

Specialist medical and dental accountants Lansdell & Rose can help you understand and apply employment law. The team also has a wealth of knowledge on a range of topics from pensions to tax to help your business grow. Visit www.lansdellrose.co.uk or call 020 7376 9333.

Patients have more choice than ever. They want excellent dental care and impeccable customer service from the minute they step inside the surgery. For a practice to survive, it must be well-run, with a clear vision that an inspired team works together to achieve.

A great practice therefore needs great leadership. There are different ways you can lead people and even if you don’t think these skills come naturally to you, there are simple ways to develop them.
 

Decide what style of leadership is best in your circumstances. It is just as important that a small-to-medium sized practice is as properly run as a larger one, because losing a patient or employee will have a more noticeable impact on revenue. You won’t achieve anything without a plan and having shared vision, which is decided on and supported by everyone, is the first step to becoming a good leader. Recognise that your plans may change as your circumstances do, but be consistent in your long-term goals, so your integrity is not questioned.
 

A good leader will reward the contributions and achievements of the team that supports them; if you can’t do this financially, then share details of good work so people feel valued and appreciated. Real investment in the people that work with you – both professionally and personally - will create a happy, enthusiastic team and reduce staff turnover too.
 

Recruitment decisions that will enrich your practice and complement the team that you already have in post are crucial to your success. The support of your team will help you to make good decisions, including which tasks to delegate. Because you can’t do everything, especially with a full clinical schedule, empower those around you by giving them to the chance to learn and grow. Offer ongoing training and professional development opportunities for those who have voiced their desire to take on more responsibility and evolve their job description.
 

Think about enriching your team and growing your own talent with the new Trailblazers apprenticeship schemes. These programmes are supported by the government but lead by employers, including Mustafa Mohammed, Managing Director of Genix Healthcare and Sparkle Dental Labs, who is dedicated to improving standards and increasing the skills base of the nation. Currently, there are apprentice schemes available for dental practice managers and dental nurses and training individuals in this way has been found to be rewarding and cost-effective.[i] Taking on an apprentice is a fantastic way to tap into aptitude and potential and to create a committed, accomplished and loyal workforce.
 

Although there are different ways to lead, the ability to motivate, inspire and transform are qualities that every good leader needs. Most importantly, having a vision, the integrity to stick with your long-term plan and a team that will help you to fulfill it, is what will set your practice apart from the rest.
 

Follow Mustafa on Twitter @Mustafa_T_M or Facebook www.facebook.com/MustafaMohammed0

For additional information from the National Apprenticeship Service, please visit www.apprenticeship.org.uk.

For any additional information please call 0800 138 6255 or email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit: www.sparkledentallabs.com

In May 2015, the World Health Assembly endorsed a global action plan to tackle antimicrobial resistance, including antibiotic resistance, the most urgent drug resistant trend.

The World Health Organisation (WHO) defines antibiotic resistance as “resistance of a microorganism to an antimicrobial drug that was originally effective for treatment of infections caused by it.¹” They go on further to say it is a “natural phenomenon” and that the misuse and overuse of the medication accelerates this worldwide problem. The effect of this “ticking time bomb” is felt across the health of the global population and worldwide healthcare budgets.

The meeting in May created five strategic objectives to tackle the issue including increasing awareness and understanding, reducing the incidence of infection and developing the economic case for sustainable investment². A survey carried out by the WHO a month earlier found that of 133 participating countries, only 34 had a comprehensive national plan to fight resistance to antibiotics. It discussed how management of the situation was paramount but due to inadequate laboratory capacity, infrastructure and data management practice, trends and outbreaks were poorly detected and monitored. Importantly, many countries had no stringent guidelines on the prescription of antibiotics, which could result in overuse and misuse by prescribers.

Excess Expenditure

There is not only the effect this issue has on the health of the global population, but also the impact it has on a country’s economy. Drug-resistant infections could kill an extra 10 million people across the world every year by 2050 if they are not treated successfully. By this date they could also cost the world around $100 trillion in lost output². Health expenditure in most countries is rising steeply already and resistance to antibiotics is going to contribute significantly in the near future. Excess costs associated with the resistance are due to longer hospitalisation, delayed therapy, higher morbidity rates, the necessity for surgery and the need to use more expensive antibiotics³.

Jim O’Neill, an economist leading a review into antimicrobial resistance for the UK government, estimated that $37 billion is needed over the next 10 years to spur the pharmaceutical industry into developing innovations in this troublesome segment. He went on further to say that this was a “modest sum” compared to the cost of not doing anything. During the 1990’s, pharmaceutical companies withdrew from investing in this kind of research due to a high uncertainty around what the final market potential would be, and still the pipeline does not look particularly robust. Also, antibiotics work so fast and so well that they provide relatively weak returns for high investment. Companies prefer to channel their funds towards the treatment of chronic illnesses, such as diabetes, as drug treatment for this type of disease will be taken for longer periods of time; usually for the rest of the patient’s life.

Prevention Strategies

This naturally occurring threat is not going to be eradicated without preventative measures being implemented globally. In one research paper on the subject, Sipahi suggests that the following strategies should be followed:

-       Optimal use of existing antimicrobial agents

-       Where possible, use alternative therapies

-       Increase immunity

-       Educate healthcare professionals

-       Regulations and policies

-       Stringent infection control protocols³.

There are scientists working to develop new drugs able to combat bacteria that are resistant to antibiotics. One of the more recent discoveries reported in The Guardian earlier this year has been hailed as a “game changer” and is called teixobactin. It can kill a wide range of bacteria, including Methicillin-resistant Staphylococcus aureus (MRSA). Teixobactin works by blocking the capacity of resistant bacteria to build cell walls, therefore making it almost impossible for bacteria to develop resistance⁴. It is, of course, still early days.

Alternatives to Antibiotics

The alternative is to use drugs and therapies that do not contain antibiotics, yet are as effective in the results that they deliver. PerioChip® is a non-antibiotic solution and can therefore be used in the longer term. It is designed for use in conjunction with traditional treatment to suppress bacterial flora in periodontal pockets of 5mm or more. It contains 2.5 mg of Chlorhexidine Digluconate and is recommended for first line treatment of periodontal pocketing. Results from clinical studies show a pocket reduction of more than 2mm in almost three quarters of patients when placed every three months⁵.

Antibiotic resistance is a looming problem that all governments and healthcare professionals around the world need to take responsibility for. With alternatives to antibiotics available that can be used in dental treatment plans, dental practitioners need to carefully consider what they prescribe and ensure they are doing what they can.

To order PerioChip® or for further information Freephone 0800 013 2333 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Summary of product link;

http://www.old.health.gov.il/units/pharmacy/trufot/alonim/PerioChip_dr_1337488974840.pdf

Abbreviated Prescribing Information

PerioChip® 2.5mg Dental Insert (Chlorhexidine digluconate)

For full prescribing information, including side effects, precautions and contraindications, see Summary of Product Characteristics (SmPC).

Presentation: Dental insert: bullet shaped orange brown containing Chlorhexidine digluconate 2.5mg.

Indications: PerioChip® is an adjunctive antimicrobial treatment for moderate to severe chronic periodontal disease in adults with pocketing, combined with Root Surface Debridement (RSD). Not indicated in children and adolescents.

Dosage and Administration: One PerioChip® is inserted into a periodontal pocket with a probing pocket depth of ?5mm. Retreatment with PerioChip® following mechanical plaque removal at 3 month intervals may provide additional benefit if pocket depth remains ?5mm. For details see SmPC. Removal is unnecessary as PerioChip® biodegrades.

Contraindications: Hypersensitivity to Chlorhexidine digluconate or excipients.

Precautions: Allergic reactions have occurred but are rare.

Interactions: Avoid nystatin: antagonistic of Chlorhexidine. Chlorhexidine is incompatible with anionic agents present in some toothpastes and with dietary sucrose, but there is no significant impact on the efficacy of PerioChip®.

Undesirable effects: During the first few days after insertion, transient pain or discomfort of gums or teeth; redness and/or swelling of the gums.

Overdose: Not reported

Pregnancy/ Lactation: Controlled studies in pregnant women have not been conducted, so weigh expected benefits against possible foetal risks: caution in nursing mothers (see SmPC).

NHS list price: £207.20

Legal category: P, Product Licence Number: PL 14017/0035

MA holder: Full prescribing information is available on request from Dexcel Pharma Ltd, 7 Sopwith Way, Drayton Fields Industrial Estate, Daventry, Northants, NN11 8PB.

Adverse events should be reported. Reporting forms and information can be found at www.mhra.gov.uk/yellowcard.

Adverse events should also be reported to:

Dexcel Pharma Ltd on 01748 828784

1. Fact Sheet No194, WHO

2. http://amr-review.org

3. Sipahi OR. Economics of antibiotic resistance. Expert Rev Anti Infect Ther. 2008 Aug;6(4):523-39. doi: 10.1586/14787210.6.4.523.

4. The Guardian, 7^th January 2015

5. Soslkolne W.A et al. Probing depth changes following 2 years of periodontal maintenance therapy including adjunctive controlled-release of chlorhexidine. JOP 2003;74:420-427

Gone are the days when a website that simply listed your products or services was adequate. Now, with rapidly developing technology, digital advertising and social media you can create an online interactive presence to connect with your existing patients, while also attracting new people to your practice. But what is the best way to boost traffic to your website and convert leads into customers?
 

Until recently, patient use of the internet involved the major search engines, such as Google, Yahoo and Bing. However, now Facebook, Twitter and YouTube have become search engines in their own right[1]. Competition for website surfers looking for information has therefore increased and consumers now have choices they did not have a few years ago. As the online arena becomes more flooded with commerce, buyers have the desire and ability to become familiar with a brand before they purchase. This is changing online buying behaviour and people are opting for two, three or four lead magnets before buying.
 

Traffic platforms are also changing and becoming overcrowded. Take Facebook as an example – previously you could send Facebook traffic to a squeeze page with just a headline and an opt in box, but now it is becoming increasingly strict with what kind of landing pages it allows traffic to be directed to.
 

This crowding of traffic has also caused people to become highly adept at ignoring advertising in all its forms – TV commercials are skipped and emails from unknown senders are left unopened. So although there are various options available to buy advertising, this alone is no longer an effective option for driving traffic to your website. Instead you have to earn traffic by creating valuable content that attracts visitors. Through the development of informative content, you can encourage leads to your site. Reports or webinars, for example, on the latest treatments and oral healthcare advice will engage patients and create interest. More importantly, this information will also allow you to develop a trusted relationship with individuals.
 

Building your content library one piece at a time is an ideal way to start, as this will ensure you have new and interesting topics for patients and potential patients to read and engage with regularly. These could include blog posts, videos, case studies, reports and webinars, and before you know it, you will have a substantial source of work that will help raise the profile of your practice and generate new leads.
 

Having a well-thought-out marketing system in place, such as AIM – Automated Intelligent Marketing – will then allow you to target the information to the correct patients successfully. Developed by 7connections, AIM utilises the lifecycle marketing concept to effectively target communication and create smarter lead management, resulting in enhanced lead conversion rates, increased sales and greater profits.
 

There are many ways to enhance traffic to your website, however just investing time and money on advertising without a clear and structured plan will result in a number of missed opportunities. Developing quality content and then marketing it through an effective proven system will ensure leads are created and converted and patients retained.

For more information about 7connections, please call 01647 478145 or email pThis email address is being protected from spambots. You need JavaScript enabled to view it..

Alternatively, please visit the new website www.7connections.com.

Good news for the dental profession: patients in the UK trust their dentists more than their GPs.[1] Trust is an important element of a strong patient–practitioner relationship; it can help patients relax during treatment, making it easier for dentists to complete essential work. It also increases compliance with treatment, improves patient satisfaction and will mean patients are more likely to follow advice.

Thus, a good patient–practitioner relationship can act as a strong foundation for better oral health and, since good oral health has been linked with good general health, trust between a patient and their dentist can improve a patient’s overall wellbeing.

As a dentist, you can build a trusting relationship with your patient in a number of ways. Explaining treatments thoroughly, using visual aids and photos or digital images to show patients what is wrong and how you intend to treat them, letting patients feel in control, assuaging any phobias – these techniques can all promote trust. But these days, one of the most important factors is reassuring patients that they are receiving good value for money from your service.

While we can all be thankful that the UK economy is recovering, that does not mean patients are willing to spend money on subpar dental treatment. Indeed, many people view dentistry as having a big price tag. Reports suggest that the UK does have the most expensive dentists in Europe[2] – so the profession needs to show patients that they are getting proper value for money.

One way of helping with this is to offer payment through dental plans. The most recent statistics available suggest that 12% of the UK’s population already invests in dental insurance, but this figure is likely to increase in the near future.[3]

Dental plans can truly benefit patients by offering them the treatment they want and need for less. By being involved with such plans, dentists can maintain their bond with patients – strengthen it even – while taking advantage of the benefits themselves.  

Munroe Sutton has more than 30 years’ experience of designing, organising and managing dental plans that improve the affordability of quality dental treatment. Designed by dentists for dentists, the Healthy Discounts Plan offers exceptional deals to patients while providing dentists with fair compensation for their services. Associated practices benefit from free marketing, increased promotion and higher patient uptake – at no charge to themselves – while patients get the treatment they want for less.    

Building a strong patient–practitioner relationship is crucial to any healthcare provider, especially dentists. With your patients’ trust, you can ensure good standards of oral and general health. By being part of Munroe Sutton’s prodigious network you can offer more value-for-money to your patients, making them more likely to keep using your service – with no charge to yourself.

Contact the friendly team today to discuss your options.

For more information please call 0808 234 3558 or visit www.munroesutton.co.uk

Denplan’s Excel programme, an advanced quality assurance programme, developed for dentists to help support clinical governance, professional regulation and excellence in patient care and communication has been formally assessed and accredited by the United Kingdom Accreditation Service (UKAS). UKAS accreditation of the Excel programme is ground-breaking because it is the first dental service world-wide to achieve such recognition.

UKAS are the sole national accreditation body recognised by government to assess organisations that provide certification, testing and inspection services against internationally agreed standards. UKAS accredit over 3,000 organisations worldwide throughout industry, business and commerce for this purpose.  Accreditation by UKAS demonstrates an organisation’s competence, impartiality, capability and helps underpin the credibility of performance, goods and services. The accreditation of Denplan’s Excel programme will ensure that patients continue to receive high standards and quality of care in dentistry, which is supportive of current NHS and overall government healthcare objectives.

Henry Clover, Deputy Chief Dental Officer at Denplan, responsible for leading Denplan through the accreditation process commented:  “We are thrilled that fifteen years after the launch of the Excel programme, heralding the arrival of a unique quality assurance programme in UK dentistry, it has now been granted UKAS accreditation.  This is the culmination of an enormous amount of work to demonstrate that all aspects of the Excel programme conform to the ISO 17065 standard for bodies certifying products, processes and services.

“UKAS accreditation of the Denplan Excel programme is recognition that Denplan has the necessary competence, combined with robust procedures and operations in place to assess the wide range of clinical, governance, legal and regulatory tasks that dental practices have to perform. This will continue to ensure that high standards in patient care and communication are met by Denplan’s Excel dentists. 

“We believe that this accolade will also place all Excel dentists in a favourable position, as the GDC (General Dental Council) moves towards introducing a revalidation scheme (now known as ‘continuing assurance’) and regulators like the CQC also recognising the potential value of clinical service accreditation and peer review schemes as information sources to support its inspections*.”

Paul Stennett, Chief Executive of UKAS commented: “Congratulations to everyone at Denplan on becoming the world’s first dental service to achieve UKAS accreditation.  Confidence in the quality of a number of diverse health and social care services is already underpinned by UKAS accreditation, from imaging services and medical laboratories, to physiological services and care home inspections.  Accreditation of the Denplan Excel programme represents a natural extension of that confidence into the dental care sector, providing assurance to commissioners, providers and patients alike.”

Accreditation will be monitored through annual surveillance visits, with a full re-assessment every four years. Denplan Excel dentists will now be allowed to use the UKAS symbol alongside the Excel logo and Denplan will be supplying practices with a new Excel plaque free of charge.

Excel dentists also gain free access to Denplan’s market-leading patient communication and assessment tool, DEPPA. This is an evidence-based assessment which allows dentists to produce a colour coded report to present to patients which can help aid understanding and communication regarding their oral health and future risk of dental caries, periodontal disease, tooth wear and oral cancer. Further information about Denplan Excel and DEPPA can be found at www.denplan.co.uk/excel. 

*Source: http://www.ukas.com/news/cqc-recognition-of-ukas-healthcare-accreditation-schemes/

About Denplan

Denplan Limited is the UK’s leading dental payment plan specialist owned by Simplyhealth; with more than 6,500 member dentists nationwide caring for approximately 1.7 million Denplan registered patients. Established in 1986 by two dentists who pioneered the concept of dental payment plans, Denplan has been at the heart of dental care for nearly 30 years. Today, Denplan has a wide range of dental plans for adults and children, enabling patients to spread the cost of their private dental care through a fixed monthly fee. Denplan supports regular attendance and preventive care, reducing the need for clinical intervention and helping patients to maintain healthy teeth and gums for life. Patient enquiries telephone: 0800 401 402   Dentist enquiries telephone: 0800 328 3223

www.denplan.co.uk

• Denplan Care: all routine and restorative care + worldwide dental injury and dental emergency cover
• Denplan Essentials: routine care only + worldwide dental injury and dental emergency cover
• Plans for Children: routine and other agreed care + worldwide dental injury and dental emergency cover
• Membership Plan: registered with the dentist + worldwide dental injury and dental emergency cover
• Denplan Emergency: worldwide dental injury and dental emergency cover only
• Corporate Dental Plans: company funded, voluntary and flexible benefit schemes

Denplan also provides a range of professional services for its member dentists and their practice teams, including the Denplan Quality Programme, Denplan Excel Certification Programme and Denplan Training.  Plus regulatory advice, business and marketing consultancy services and networking opportunities.