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All that's new in the world of dentistry
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Digital technology and patient care

carestream-dental-23

by Nina Cartwright Carestream Dental - Product Manager

A recent survey found that there are over 42 million smartphone users in the UK.[i]. This number is only going to keep increasing, and reliance on apps and other digital technologies is likely to rise with it. A recent survey concluded that average UK smartphone owners use 30 apps per month and 10 apps regularly each day, showing how deeply the technology has integrated into our lifestyles.[ii]

Why do people use apps?

The main reason people have adopted apps and other digital innovations is because they add a high level of convenience to our lives. They can be used to shop online, pay our bills and keep track of our eating and exercise habits.

Furthermore, social media and other communication technologies allow people to speak to one another in a variety of new and instant ways, broadening how we connect with one another.

Digital access for patients

In light of this, all industries have developed apps and other digital presences in order to stay relevant. Dentistry is no different, and there are now hundreds of apps and other digital programs that patients and professionals alike can download to streamline their daily lives.

From digital oral hygiene guides to apps that help patients overcome any dental phobias, the range of apps available is extensive. These platforms can even encourage patients to communicate with dentists, as some of them will raise awareness or give them the information they need to inspire them to seek out professional attention.

Technology in the dental practice

As the digital lifestyle is now so prominent, it makes sense to invest in technology that means you can communicate with patients in a way that appeals to them.

Digital products help you communicate with your patients on a more accessible level when you’re treating them in the practice. New systems are very visual and can show them graphs and detailed explanations of the treatments you are suggesting, delivering information in a way that the patient understands.

Cutting-edge visual graphics are just one of the many benefits of the CS R4+ practice management software from Carestream Dental. Functioning at the heart of your practice, the system can streamline your patient care routine by acting as a tool to educate patients and communicate their treatment plans in an appealing, visual way.

Implement the technology that works best for your patients

By implementing apps and other digital technologies into your professional workflow you can communicate with patients in a way that’s easier for them to understand. This leads to better patient care, as they feel more comfortable and informed.

For more information, contact Carestream Dental on 0800 169 9692 or

visit www.carestreamdental.co.uk

For the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook

 

[i] E-marketer. UK Digital Users: The eMarketer Forecast for 2017. Link: https://www.emarketer.com/Report/UK-Digital-Users-eMarketer-Forecast-2017/2001988 [Last accessed March18].

[ii] App Annie. Spotlight on Consumer App Usage. Link: http://files.appannie.com.s3.amazonaws.com/reports/1705_Report_Consumer_App_Usage_EN.pdf [Last accessed March18].

  1039 Hits
1039 Hits
MAR
26
0

Carestream Dental Announces New UK Sales Manager

Carestream-Mark-Garner

Carestream Dental is delighted to announce that Mark Garner is its new national sales manager, based in the UK.

Mark has over 20 years of experience working in the dental industry having previously managed large sales teams at other companies. Based in Leicester, he brings with him a wealth of dental knowledge and business leadership experience, with a strong focus on meeting and exceeding standards.

Carestream Dental is committed to delivering an exceptional standard of customer service to every dental practice it works with. Building a highly experienced and skilled sales team is part of this, ensuring all its customers receive the information, advice and support they need.

 

For more information please contact Carestream Dental on

0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook

 

  2146 Hits
2146 Hits
MAR
22
0

Carestream Dental is a finalist in National Sports technology Awards 2018

Carestream Dental is a finalist in National Sports technology Awards 2018

 

Carestream Dental is delighted to announce that it has been shortlisted in two categories for the National Sports Technology Awards 2018.

This is an internationally-recognised accreditation that celebrates technology-led innovation throughout the world of sport.

It is thrilled to be a finalist in the following groups:

  • Best Participation Technology

  • Most Innovative Sports Equipment or Apparel

In collaboration with the mouthwear suppliers and dental laboratories involved – Forcetech Mouthwear, Rhino Mouthwear, Fairbanks Dental Laboratory and Wessex Dental Laboratory – the company has also been shortlisted in the Most Innovative Sports Partnership category.

We look forward to the awards ceremony and are hopeful for a win!

 

For more information please contact Carestream Dental on

0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook

 
  1290 Hits
1290 Hits
MAR
16
0

Carestream Dental #ppmakeitcount

Carestream Dental #ppmakeitcount

 

Carestream Dental’s Application Specialist, Kirsty Morrison, was one of several lucky people to receive a ‘Golden Envelope’ from Practice Plan at the BDIA Dental Showcase last year. It contained a £20 note and a dare – make it count!

Kirsty decided to use her £20 to help a gentleman who had battled and overcome his fight with alcoholism. He was honing his technology skills on a tablet with his social worker, but was devastated when it broke and he was unable to replace it.

The story inspired the whole team in the Carestream Dental Head Office, who decided to donate to the cause as well. The amazing £230 raised enabled Kirsty to buy the gentleman a brand new tablet, as well as a cover and other accessories, enabling him to continue working on his skills from his own home for the very first time.

This is just one example of how a little incentive like the £20 from Practice Plan can really make a difference to someone. Thank you to everyone who donated!

 

For more information please contact Carestream Dental on

0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook 

  1319 Hits
1319 Hits
JAN
11
0

Training Days for Carestream Dental Customers

Training Days for Carestream Dental Customers

 

Carestream Dental is delighted to host the first of its training days for customers at its showroom in Stevenage.

Offering fantastic added value for existing users, the next courses are:

 

Understanding dental X-ray technology and the need to minimise patient dose

Instructor: Ernesto Jaconelli

Dates: 16th February 17:00 – 19:00

           15th March 17:00 – 19:00

           27th April 17:00 – 19:00

           23rd May 17:00 – 19:00

 

Boost your business with CS R4+ (the launch of Springboard V2) – hands-on training

Instructor: Liam Rushton

Dates: 23rd February 17:00 – 20:00

           28th March 17:00 – 20:00

 

CS 3600 and CS 8100 3D user meeting

Instructors: David Claridge and Rob Charteris

Dates: 2nd March 17:00 – 21:00

           3rd March 09:00 – 16:00

 

To find out more about any of these training opportunities, please contact the friendly team at Carestream Dental.

 

For more information, contact Carestream Dental on 0800 169 9692 or

visit www.carestreamdental.co.uk

For the latest news and updates, follow us on Twitter @CarestreamDentl

and Facebook

  2369 Hits
2369 Hits
AUG
03

Maximising your Practice Management System

Maximising your Practice Management System

The vast majority of dental practices in the UK have some form of practice management software. It’s important to uses these systems to their full potential in order to truly maximise return on investment.

 

Organisation for All

It is not unusual for a dental business to operate from several geographical locations. This can create challenges in terms of communication and co-ordination from one site to another. The premium practice management systems currently on the market can easily cater for such situations; they allow “multiple clinic set-ups” meaning information is held on one central system that can be accessed from any approved location.

It is not just multiple sites that can test the effectiveness of communication channels in a business, but also the management of every member of the dental team’s diary. Dental care professionals, treatment co-ordinators, oral health educators and even practice managers are taking on greater responsibilities and so have more duties when it comes to caring for and communicating with patients. It is therefore essential that the practice management software is accessible to the whole dental team and can incorporate each individual’s schedule, whether they be a clinical or non-clinical professional.

 

Patient Recalls and Communication

Patients are more dental-savvy now than ever before and with greater understanding of the options available come higher expectations and the greater need for clear and effective communication from the professional team.  Many systems allow for patient records to be sent to them via email and with accompanying e-material, such as information leaflets to aide treatment explanations and encourage informed consent. Cutting-edge practice management software can also make the patient recall process run smoothly if fully utilised, with minimal need for user intervention. Once a patient’s communication preference has been selected, the recare cycle can be highly automated helping to improve on revisit frequency.  The patient record will display when the recare appointment has been booked or an alert will be sent when it is due.

Further considerations when choosing a practice management system for your practice might include the reputation of the provider, as well as the training and on-going technical support available for the team. The CS R4+ practice management software from Carestream Dental, for example, offers outstanding customer service alongside all the benefits outlined above, plus the capability of delivering real-time data for highly accurate practice performance analysis. Find out more today.

 

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

For the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook

 

  2384 Hits
2384 Hits
FEB
07

X-Ray The Concise Way

X-Ray The Concise Way

The advancement of the X-ray since its discovery by Wilhelm Roentgen in 1895, has been a 120-year journey. Nineteenth century X-ray machines emitted radiation doses 1,500 times greater than those used today, took 90 minutes to produce images and during the process clinicians and patients suffered from radiation burns and loss of hair[i].

 

A century later, cone-beam computed tomography (CBCT) radiography was launched in Italy by Attilio Tacconi and Pero Mozzo[ii]. The algorithm for reconstructing a three-dimensional image from a set of two-dimensional projections had been devised by L.A.Feldkamp et al in 1984[iii]. However, CBCT units specifically dedicated to dento-maxillofacial radiology experienced a fifteen-year waiting gap whilst the cost of X-ray tubes, the quality of detector systems and strength of the personal computers developed enough to catch up with the science behind them.

 

Since that time there has been a global explosion of digital technologies in many spheres of life. We use digital TV, radio and imaging every day, so logically, digital dentistry is fast becoming the norm. More than 50% of dentists using digital technologies report an increase in earnings, and 93% claim they have significantly improved patient experience[iv]

 

It is only in recent times that CBCT clinical systems affording 3D data have been relatively inexpensive and small enough to be used in dental practices[v]. The advantages of this are infinite, especially within the fields of periodontology, endodontics and implantology. In these disciplines, CBCT 3D scanning is indispensable; the view of the teeth in context, with the surrounding bone and tissue is crucial to release full diagnostic potential and provide greater precision in the selection and placing of implants. Additionally, the cone beam technique uses a single scan capturing the entire area, vastly reducing the amount of exposure time to the patient.

 

The CBCT digital system allows for clinicians to explain treatment options and provide a virtual presentation of these processes in advance. Implants can be placed on an accurate and high resolution CBCT scans and the digital guides ordered. This guides then help in the precise positioning of the implant. Some practices even have the necessary equipment to take X-rays and mill guides in one sitting.

 

Carestream Dental, a leader in the arena of digital imaging, offers an exceptionally user-friendly CBCT solution in the CS 9000 3D extraoral imaging system. 3D technology combines panoramic imaging in one, affordable unit. The cone beam limits radiation to a specific oral site, offering the lowest possible radiation dose. Provided with innovative CS 3D imaging software, the unit aids with treatment planning and patient communication using visuals in slice by slice, axial, coronal, cross-sectional and oblique views. What’s more, the integration of the CS 3500 Intraoral Scanner with the Dicom volumes from the CBCT, provides all the information required for guided surgical stents.

 

For concise, efficient and safe radiography practices, discover the latest innovations available to you today.

 

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

 


[i] The Scientist: The First X-ray, 1895, Hannah Waters, 2011. http://www.the-scientist.com/?articles.view/articleNo/30693/title/The-First-X-ray--1895/. (Accessed 20/10/2015)

[ii] World Journal of Radiology: Use Of Dentomazillofacial Cone Beam Computed Tomography In Dentistry, Kivanç Kamburo?lu, 2015. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4473305/ (Accessed 2010/2015)

[iii] The Optical Society of America: Practical Cone-Beam Algorithm, L.A.Feldkamp, L.C.Davis and J.W.Kress, Research Staff, Ford Motor Company, Dearborn, Michigan 4812. https://www.osapublishing.org/view_article.cfm?gotourl=https%3A%2F%2Fwww%2Eosapublishing%2Eorg%2FDirectPDFAccess%2F2FE6D9C8-C1B8-B2E6-A47A3F9DE903FEE9_996%2Fjosaa-1-6-612%2Epdf%3Fda%3D1%26id%3D996%26seq%3D0%26mobile%3Dno&org= (Accessed 20/10/2015)

[iv] Independent Carestream Dental Study, November 2014, conducted by Kunde & Co. http://www.carestreamdental.com/ImagesFileShare/.sitecore.media_library.Files.Company.Independent-CSD-Study.pdf (Accessed 20/10/2015)

[v] Journal of Indian Society Of Periodontology: Three-Dimensional Imaging In Periodontal Diagnosis – Utilization of Cone Beam Computed Tomography. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3134038/ (Accessed 20/10/2015)

 

  2868 Hits
2868 Hits
NOV
08

The Benefits of Film and Digital in One

The Benefits of Film and Digital in One

Wilhelm Roentgen, Professor of Experimental Physics in Germany, was the first to discover the x-ray in 1895. Over the next century, the technology used to perform radiography was transformed and an x-ray machine is now an essential piece of equipment within the modern dental practice. Most recently, the digital era has seen another change in the field of radiography offering a new alterative to conventional methods.

­­

Film x-rays still have their place in the modern profession. The picture quality is excellent, giving great detail and contrast and sterilisation is simple, which is an important consideration within the clinical setting. However, there are disadvantages to consider too. For example, the image is static once processed with the contrast fixed, and it takes time to be processed and much space to be stored. It is also labour intensive further making it expensive, and it is hazardous posing a health and safety concern.

 

Digital alternatives strive to tackle the downsides of conventional film imaging techniques. The practitioner and the patient can view the image instantly, allowing improved communications between the two parties and quicker treatment times. Radiation exposure is reduced and even at a lower dosage the image can be digitally enhanced to aid accuracy of diagnostics. The image can also be increased in size to help detect very small cavities that may not have been noticed on a conventional x-ray. And in terms of cost, the initial outlay may be an investment, but it is often a fruitful one as everyday expenses are reduced and the quality of patient service delivered is elevated.

 

Is there not a ‘happy medium’ that offers the benefits of both systems?

 

The CS 7200 phosphor plate imaging system from Carestream Dental fits this remit. It is an affordable solution for any practice and covers all daily intraoral indications. You will appreciate the simplicity of the workflow, while the instinctive software allows you to view the high quality images in less than 8 seconds. Further benefits include hygienic sheaths available to reduce the risk of cross-contamination, and automatic removal of images from plates after each scan for optimum convenience.

 

So if you favour the use of film imaging processes and are unsure about changing to completely digital systems in your practice, there are solutions available to you. Today’s dental market is littered with different innovations to enable you to work in the way you prefer, and selecting only those products of the highest quality will ensure you don’t have to compromise your working methods or the quality of dentistry you provide.

 

 

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook

 

  2214 Hits
2214 Hits
NOV
08

Dentistry Right Here, Right Now

Dentistry Right Here, Right Now

A key defining factor of life today is that we’re all connected in ways our forefathers were not. The Truman show film released in 1998, depicted the world in an unfamiliar, fantastic way, which is what made the subject matter so intriguing. However, are we really that far away from that fantasy world today? We may not be being watched in our own homes 24/7 but we are just a click, a text, a tweet or a Skype call away from anyone we choose to connect with, anywhere in the world, at any time.

 

Technology, coupled with a social media explosion has meant that real time information is no longer a figment of our over active imaginations, it’s here and constantly developing. Everyday, live data is served up in many guises via digital applications covering diet and fitness through to bus timetables. Many businesses are recognising the endless benefits of capturing this kind of data. Online news sites can post two headlines for the same feature, monitor the interest generated and within minutes discard the less popular, optimising their online hits. They stay one step ahead in an increasingly competitive environment by not only communicating to readers in real time but by enhancing the product  (editors receive immediate data and respond accordingly).

 

Dental practices accessing live data can reap similar benefits in terms of workflow and profitability. In 2009, the British Dental Association ran a survey to calculate the amount of hours lost for practices by Failures to Attend (FTA). It recorded an average of 81 hours per dentist over the year, with an astounding rise to an average of 111 hours where those practices had no reminder system in place[i]. This is equivalent to three weeks of back-to-back treatments so can any practice afford to ignore appointment management?

 

There is now software available offering the continual stream of information and communication between your practice and patient base. This fully automated system takes care of appointment fixing, credit card processing, and crucially, reminding patients to attend. Covering the four focal points of chair occupancy, treatment planning, appointment confirmation and patient recare, this real-time information helps to monitor and manage appointments efficiently. Staff are then free to instantly respond to situations as they occur, keeping schedules at optimum efficiency.

 

Carestream Dental can provide this real time data via the new fully automated Springboard feature of the CS R4+ practice management software. Because the system immediately undertakes time-consuming administration, Springboard enables a continual, fluid workflow. In return, resources and skills are applied to the areas where they’re required where they’re most needed – attending to patients.

 

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook 

 

 



[i] BDA Policy and Research – Fail to Attend Research, December 2010 https://www.bda.org/dentists/policy-campaigns/research/workforce-finance/gp/Documents/failure_to_attend_research_2010.pdf (Accessed 9th June, 2015)

 

  2419 Hits
2419 Hits
NOV
04

No compromise | Carestream Dental

No compromise  |  Carestream Dental

With an in-depth understanding of the daily demands faced by modern clinicians, Carestream Dental offers an array of flexible solutions to suit the way you work.

 

The CS Adapt module allows you to define and customise images in whatever way you wish. Up to six pre-set filter options are available for you to choose between, enabling each image to be presented in a format that best suits the individual case.

 

The intuitive library-style programme facilitates easy browsing, image selection and the choice of filters ensures faster and more accurate diagnostics every time.

 

Available to use with various imaging solutions from Carestream Dental, including the CS 8100, CS 8100 3D, CS 9000 and CS 9300 systems, CS Adapt image processing is ideal in a wide variety of situations.

 

What’s more, you can be confident that the customer service delivered by Carestream Dental will be second-to-none, enabling you to make the very most of your innovations.

 

Don’t compromise the way you work when employing new systems – discover CS Adapt.

 

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook 

  2265 Hits
2265 Hits
NOV
04

3D Imaging – Now Well Within Your Reach!

3D Imaging – Now Well Within Your Reach!

Offering you a choice of cutting-edge digital imaging solutions, Carestream Dental is delighted to bring the power of 3D imaging within the reach of every general dental practice.

 

The outstanding CS 8100 3D produces both 2D and 3D images of exceptional clarity, optimising versatility, accuracy and predictability of diagnostics and treatment planning procedures.

 

Further aiding a quick and smooth image acquisition, the intuitive interface is easy to use and patients of all shapes and sizes can be scanned in just seconds.

 

The CS 8100 3D also offers carefully controlled radiation exposure, with flexible fields of view available to ensure the safety of patients at all times.

 

To harness the benefits of 3D imaging within your every day practice, find out more about the CS 8100 3D from Carestream Dental today.

 

 

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook 

  4021 Hits
4021 Hits
NOV
02

Fast Forward For Dental Precision - Carestream

Fast Forward For Dental Precision - Carestream

Rapidly produced products are often poor quality. If we take the example of fast food, this is widely accepted – you will not find ‘Superfood’ in your fried chicken bucket, but a meal delivered within seconds, saving you hours of toil in the kitchen. Convenience versus excellence is often the trade off for speedy delivery. But is this an exchange we’re still happy with in the 21st Century?

 

Today, convenience and immediacy are ever more in demand but with less room to compromise on quality. For example, the first digital cameras produced low resolution, poor quality images that couldn’t compete with the detail and pin sharp quality of conventional film/transparencies. However, in recent times the developmental explosion in digital photography embraced the modern age and replaced conventional, film photography. Not only are there cameras available that generate pictures in enormous file sizes (such as 36 megapixels), they can also integrate High Definition video functions (gaining popularity over conventional ‘stills’ photography) and even allow you to adjust the focus after the picture has been taken.

 

Today, the speed of digital photography is taken for granted. Formerly, with conventional film cameras, an initial camera click led to processing, printing and perhaps retouching – commonly taking up to a week. Nowadays, digital photography is instantly downloaded, manipulated in Photoshop and then emailed or shared via an internet platform. It’s now so commonplace that we forget how time consuming this whole process used to be. Without digital images, we would have a very different world – no Instagram, Snapchat, or pictures on Facebook or Twitter!

 

Similarly, restorative dentistry has made enormous strides in technology, but these innovations have been married with remarkable improvements in quality. Digital intraoral scanning, CAD/CAM and 3D capabilities have improved the patient experience enormously. A comparative study conducted by Bio Med Central in 2014, tested conventional and digital techniques with the same patients – 100% preferred the digital option, from the perspectives of comfort through to the amount of time spent in the dentist’s chair.[i] Today, using the combination of intra oral scanning, CAD/CAM and 3D printing, technicians can produce a wide range of bespoke models and orthodontic appliances, constituting failsafe precision.

 

The CS 9300 CBCT and panoramic imaging system from Carestream Dental offers both rapid and faultless restorative dentistry. There are 7 fields of view enabling clinicians to meet patients’ diagnostic needs with impressive detail, and two low radiation dose options that give exposure control by both the adjustable field of vision and rapid scanning functions. Available on its own or as part of the fully integrated digital system, the CS 9300 system offers streamlined workflows, increased productivity, patient security and satisfaction. Let technology save you the precious time needed to fully focus on your patients.

 

For more information please contact the experts at Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

 

 

 

 



[i] Comparison of digital and conventional impression techniques: evaluation of patients’ perception, treatment comfort, effectiveness and clinical outcomes

Emir Yuzbasioglu*Hanefi KurtRana Turunc and Halenur Bilir http://www.biomedcentral.com/1472-6831/14/10 (Accessed 30/7/2014)

 

 

  2347 Hits
2347 Hits
NOV
02

Tip of the Iceberg

Tip of the Iceberg

Representing the very latest in dental practice management software is the CS R4+ from Carestream Dental featuring Springboard.

 

Operating in real-time, the intuitive software delivers live data on key KPIs so you know exactly how your business is performing at any given time. At a glance you’ll better understand your practice’s chair occupancy, treatment pan uptake rate, appointment confirmations and effectiveness of recare programmes in place.

 

The CS R4+ can be easily and fully integrated with any imaging or patient communication programmes and technologies you employ, so that a smooth and seamless workflow can be enjoyed by all members of the team. Popular solutions from Carestream Dental include the eSignatures module, Appointmentor Online Booking System, Text Messaging Service and AutoPost, each optimising security and convenience for both patients and professionals.

 

The team at Carestream Dental are also committed to the business corporate programme, eXceed, so you can trust in the high standard of service and support you will receive with any and all new innovations.

 

Discover the CS R4+ practice management software and all its benefits for yourself today.

 

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook 

  2423 Hits
2423 Hits
OCT
15
0

The Wait Is Over

The Wait Is Over

For those of you looking to introduce cutting-edge solutions to your practice, the wait is over.

Carestream Dental will be demonstrating the very latest digital imaging products and practice management software at the BDIA Dental Showcase this year.

The CS 8100 3D is a fine example of the innovation on offer, bringing the power of 3D imaging within the reach of every general dental practice. Delivering images of outstanding clarity with a simple and smooth image capture process, the CS 8100 3D will significantly enhance your diagnostic and treatment planning processes.

Also on display will be the latest CS R4+ practice management software, featuring the exciting real-time data benefits of Springboard. In addition, you’ll be able to find out more about leading products such as the new CS 7200 phosphor imaging plate system and popular CS Solutions.

Make sure you don’t miss out and visit the team from Carestream Dental on stand G15 at the BDIA Dental Showcase 2015.

 

 

For more information please contact Carestream Dental on

0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook 

  2980 Hits
2980 Hits
OCT
03

Improving communication | Carestream Dental

Improving communication  |  Carestream Dental

Communication forms a huge part of dentistry, allowing practitioners to provide effective care to patients. From the initial encounter with new patients through to the final treatment, providing an empathetic, understanding and interactive service can reduce dental anxiety and heighten treatment adherence[1].

 

Successful communication is fundamental to good clinical practice, allowing people to inform, be informed and to exchange information effectively. This is crucial to understanding the patient’s reason for attendance, their medical history, to explain treatment needs, gain consent and provide appropriate preventative advice[2].

There are three main elements of communication: words, tone of voice and body language. Verbal interaction accounts for just 7% of transmission, while tone of voice is estimated to convey 33% and non-verbal elements 60%2. Practitioners must provide patients with clear, jargon-free messages, explaining problems and procedures effectively and precisely. Understanding the issue and treatment protocol can enhance compliance, as well as minimise the risk of complaints2.

Research has shown that there is often a substantial gap between patients’ expectations and dentists’ understanding of those expectations[3]. It is suggested that dentists sometimes believe they know what patients should want, rather than finding out what they do want. According to one survey, problems with dissatisfaction were attributed to issues regarding the information patients receive and the ‘responsiveness’ of the practitioner[4]. In another, individuals complained of being excluded from treatment decision-making[5]. Bad experiences with previous dentists and perceptions based on media reports of dental malpractice can also contribute to a patient’s lack of trust3.

Clear and concise communication is therefore crucial to avoid any discrepancies or misunderstandings in the information exchange. This is particularly true with nervous patients, as anxiety can impact on the complex process of communication, making it more difficult to hear, retain and comprehend information. Utilising modern technology to provide images of the problem can help to enhance communication and relay messages to patients. It is also beneficial to provide written material or reports that can be taken away and read at home.

The CS 3500 intraoral scanner from Carestream Dental takes communication to a whole new level. Available as a stand-alone solution, or as part of the integrated CS Solutions CAD/CAM restoration portfolio, the CS 3500 provides practitioners with precise true colour 2D and 3D digital impressions. From realistic digital models to printable reports, the CS 3500 teamed with CS Model software makes it easy to communicate and share information with patients.

Relaying information clearly and effectively enhances understanding, treatment adherence and the overall patient experience. Utilising the latest in innovative technology helps make patients feel more involved in their treatment and provides an effective means to convey information, even when patients are suffering from dental anxiety.

 

For more information please contact Carestream Dental on

0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook



[1] Jones, L. M., & Huggins, T. J. (2014). Empathy in the dentist-patient relationship: review and application. The New Zealand Dental Journal, 110 (3), 98-104.

[2] Dougall, A., & Fiske, J. (2008). Access to special care dentistry, part 2. Communication. British Dental Journal, 205, 11-21.

[3] Apelian, N., et al. (2014). Humanizing clinical dentistry through a person-centred model. The International Journal of Whole Person Care, 1 (2): 30-50.

[4] Karydis, A., et al. (2001). Expectations and perceptions of Greek patients regarding the quality of dental health care. International Journal of Quality Health Care, 13 (5), 409-416.

[5] Redford, M., & Gift, H. C. (1997). Dentist-patient interactions in treatment decision-making: a qualitative study. Journal of Dental Education, 61 (1), 16-21.

 

 

  3165 Hits
3165 Hits
OCT
03

Redefining Digital Expertise | Carestream Dental

Redefining Digital Expertise  |  Carestream Dental

The digital workflow is growing ever more powerful in the dental profession. In fact, we found that 95% of dentists who employ digital technologies enjoy a smoother workflow, 88% suggest any staff training expenses are perfectly acceptable, and more than 50% experience an increase in earnings. Perhaps most importantly, the majority of users also agree that the patient experience is enhanced.

 

At Carestream Dental, we understand the pressures on modern professionals and have invested heavily in research and product development to create effective solutions to the challenges you face every day. All our technologies are available on their own but work together seamlessly for a flexible and totally integrated workflow.

From the very beginning, our new CS Digitalizer enables you to quickly and easily evaluate your practice to establish your individual needs and discover the most suitable innovations for you. The Needs Assessment Survey will enable you to enter basic information about your practice and future goals, and then produce a full report with suggestions of relevant areas to consider in order to optimise and grow your business. Available on the website www.carestreamdental.com/digitalizer or from the App Store, this quick and convenient tool will show you exactly how your practice stands, offering the opportunity to see how others compare in your area.

Whether you are looking to increase your digital capabilities, or take your first steps towards a digital workflow, we provide a range of solutions backed up by expert advice and support. From the handheld CS 3500 intraoral scanner to the CS 7200 imaging plate system, our user-friendly technologies deliver outstanding image clarity for accurate diagnostics, with the flexibility to work in the way you prefer. The innovative CS 8100 3D imaging system even harnesses the power of 3D and brings it within every general practice’s reach, all the while limiting radiation dosage for a safer examination process for both patient and professional.  

Offering further benefits to you and your team the CS R4+ practice management software, featuring Springboard, operates in real-time data, giving you an up-to-the-minute analysis of your practice performance whenever required. Focusing on chair occupancy, treatment plan uptake, appointment confirmation and recare protocols, the programme highlights strengths and weaknesses in an instant so you can manage your business as efficiently as possible.

When utilised effectively, the digital workflow offers copious advantages for the modern dental practice. Every day systems are simplified and streamlined, with enhanced diagnostics, treatment planning and patient communications contributing to an overall superior patient service. At Carestream Dental, we will continue our commitment to you through our leading innovations and first-rate customer service, and we are always on hand should you need more information, advice or technical support. A move towards digital is often much easier and less costly than you would think – and the rewards can be mind-blowing.

 

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook

 

  2767 Hits
2767 Hits
SEP
23

Performance measurement made easy | Carestream

Performance measurement made easy

Do you know how well your practice is performing right now? Do you need an easy but accurate way to measure your business performance?

 

The CS R4+ practice management software featuring Springboard has been designed specifically for this purpose. Provided by Carestream Dental, the innovative software utilises real-time data to deliver an up-to-the-minute representation of your business, whenever you need it.

Four key areas – chair occupancy, appointment confirmations, treatment plan acceptance and patient recare – are carefully monitored and the live data can be accessed at any time to establish exactly how the practice is doing. Immediately highlighting any problem-areas, the cutting-edge technology will help you implement changes when necessary and steer your business towards long-term success.

You can also enjoy outstanding on-going support from Carestream Dental – committed to eXceed, the team strive to deliver exceptional customer service every time.

To find out more about the exciting CS R4+ practice management software and Springboard, contact the experts at Carestream Dental today.

 

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook 

  2338 Hits
2338 Hits
SEP
22

A flexible chairside workflow | Carestream Dental

A flexible chairside workflow

The CS 7200 intraoral imaging plate system from Carestream Dental delivers the optimum in versatility for modern practitioners.

 

An affordable solution for practices making the transition from film to digital imaging, the CS 7200 is the ideal companion for professionals looking for a fast and chairside workflow.

Its compact and elegant design enables flexible installation possibilities, and it can be seamlessly integrated with existing practice management and record keeping technologies for easy access and data security.

With the Carestream Dental team’s commitment to eXceed and the delivery of exceptional customer service, you can also be sure to receive all the help and support you need, whenever you need it.

If you prefer a chairside phosphor plate imaging system, look no further than the CS 7200 from Carestream Dental.

 

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook 

  2141 Hits
2141 Hits
SEP
15

High praise for the CS 3500 intraoral scanner

High praise for the CS 3500 intraoral Scanner

The CS 3500 intraoral scanner from Carestream Dental has been very well received throughout the dental profession. Users have described the innovative scanner as “really easy to use, compact, flexible and intuitive”, offering “exceptional portability, excellent ergonomics and ease of use” as well as “an enhanced margin of detail” compared to previously used techniques.

 

Designed as an open system, the CS 3500 also enables “seamless integration with existing technologies” encouraging a smooth and efficient workflow.

Delivering 2D and 3D images in high resolution and true colour, the innovative system improves diagnostics and treatment planning in various clinical situations.

Add “a WOW factor” to your practice with the CS 3500 intraoral scanner from Carestream Dental.

 

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

  2521 Hits
2521 Hits
SEP
13

Don’t miss FREE September Seminars | Carestream Dental

Don’t miss FREE September Seminars

Providing you with all the information and skills you need to maximise your investment in cutting-edge digital technologies, Carestream Dental is running FREE seminar sessions for the CS 3500 intraoral scanner.

Giving you practical tips and ensuring you get the very most out of your equipment, the sessions will cover everything from benefits of digital impressioning to ensuring consistency of image quality and practical techniques when using the handheld scanner.

You’ll even have the opportunity to get hands-on with the scanner and experience the advantages first-hand.

Ideal for you and your whole team, the CS 3500 seminar evenings are completely free to attend. The CS 3500 intraoral scanner comes with a dedicated laptop and software, and there is even now 0% interest-free credit available, so you’ll have everything you need to get started!

The autumn / winter meetings will be held 6.30pm – 9.00pm on:

  • 17th Sept - Jersey
  • 22nd Sept – Derby
  • 6th Oct - Cheltenham
  • 7th Oct - Haydock
  • 8th Oct - Oxford
  • 28th Oct - Norwich
  • 29th Oct - Kent
  • 11th Nov - Bath

 

To book your free place please call 0800 169 9692.

 

 

For more information please contact Carestream Dental on

0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook 

  3728 Hits
3728 Hits
AUG
08

FREE User Seminars from Carestream Dental

FREE User Seminars from Carestream Dental

Committed to providing innovative technologies and ensuring you receive all the training you need to maximise on the benefits, Carestream Dental is running FREE seminars for the CS 3500 intraoral scanner.

 

The seminars will demonstrate the simple transition from conventional impressions to digital modalities, offering a wealth of practical advice for you and your whole team.

 

An ideal platform for the sharing of ideas and experiences, you’ll also hear success stories from other dentists, technicians and patients and discover how the CS 3500 can save you time and money while ‘wowing’ your patients.

 

Confirmed dates:

 

  • 22nd Sept - Derby
  • 6th Oct - Cheltenham
  • 7th Oct - Haydock
  • 8th Oct - Oxford
  • 28th Oct - Norwich
  • 29th Oct - Kent
  • 11th Nov - Bath

 

Completely free to attend and with 0% interest free credit details available at the events, can you afford not to come along?

 

To book your place please call 0800 169 9692.

 

For more informationabout  Carestream Dental call

0800 169 9692 or visit www.carestreamdental.co.uk

Or follow us on Twitter @CarestreamDentl and Facebook

 

  2581 Hits
2581 Hits
JUL
19

Pushing Boundaries with the Carestream CS 8100 imaging system

Pushing Boundaries with the Carestream CS 8100 imaging system

Combining sophisticated technology with simple user interactions, the CS 8100 imaging system pushes the boundaries of panoramic imaging.


Brought to you by Carestream Dental, the intuitive CS 8100 features automated processes to enable a smooth and efficient workflow. Images produced are crystal clear with minimal spinal column shadows for accurate and reliable diagnostics.

Its compact design provides versatile installation possibilities and it can be adjusted to suit patients of all heights, shapes and sizes, enabling image acquisition in just 10 seconds.

Connecting to your network vie Ethernet, the CS 8100 excels both on its own and when integrated within your existing practice management software, enhancing the image sharing and communications processes with patients and other team members.

Giving you even more peace of mind, the team at Carestream Dental are committed to the eXceed customer service programme, ensuring you have easy access to all the information and support you could need, whenever you need it.

Discover the CS 8100 panoramic imaging system from Carestream Dental today.

 

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

  2247 Hits
2247 Hits
JUL
19

The latest updates at your fingertips - Follow Carestream today!

The latest updates at your fingertips - Follow Carestream

For the latest information and news from Carestream Dental, make sure you are connected via Twitter and Facebook!


Follow us @CarestreamDentl and like our Carestream Dental Facebook page to be among the first to hear about new products, exciting competitions and the latest research designed to streamline your daily practices and help you grow your business.

Our social media platforms also share a variety of fresh ideas to help you make the most of your digital technologies. Plus, you have the perfect opportunity to reach us should you ever need any extra advice or support.

Providing an array of leading digital imaging solutions and practice management software, the team at Carestream Dental are committed to delivering only exceptional standards of customer service. Through our dedication to eXceed, the business programme ensuring excellent service, we constantly strive to make sure you receive all the help and support you need, when you need it.

So if you don’t already, follow us today!

 

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

  2407 Hits
2407 Hits
JUL
16

Simplify Sterilisation Tracking with the Steritrak Instrument Tracking system

Simplify Sterilisation Tracking with the Steritrak Instrument Tracking system

When it comes to efficient tracking solutions for instrument sterilisation, you need look no further than the Steritrak Instrument Tracking system from Carestream Dental.


The web-based, user-friendly programme has been designed specifically to help you meet requirements of both the CQC and HTM 01-05.

The software’s ability to gather all pertinent data and automatically generate comprehensive, industry-standard reports will simply your daily processes for maximum convenience and peace of mind. It can also be seamlessly integrated within the new CS R4+ practice management software, which offers further key features to help streamline protocols and analyse practice performance in real-time.

What’s more, Carestream Dental is dedicated to the eXceed programme for the provision exemplary customer service every time, so you can be sure to receive all the advice and support you could need.

Make instrument sterilisation easy with Steritrak from Carestream Dental.

 

For more information, please contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

  2309 Hits
2309 Hits
JUL
16

Driving practice growth - Carestream CS R4+ Practice Management Software

Driving practice growth - Carestream CS R4+ Practice Management Software

Real-time data can have a huge impact on the efficacy of your practice management systems. Giving you an accurate analysis of how your practice is performing at any given time, it is the perfect tool to facility change and drive your business growth.

 

b2ap3_thumbnail_R4-Carestream.jpgThe latest CS R4+ practice management software from Carestream Dental now features the exciting Springboard as standard, which enables you to do just this. It has been designed to focus on key areas within your practice that demonstrate your performance with regards to chair occupancy, treatment plan uptake, appointment confirmations and efficiency of recare processes, highlighting the need for improvement wherever appropriate.

All data is displayed in easy-to-read visuals, enabling any member of the team to access the results and implement changes straight away.

The practice management software also integrates seamlessly with additional programmes to further streamline your daily processes and free up precious time for staff. These include the innovative Appointmentor Online Booking System, eSignatures module, AutoPost and Text Messaging Service.

So, to make the most of real-time data and really drive your practice growth, discover the CS R4+ practice management software with Springboard from Carestream Dental.

 

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

  2434 Hits
2434 Hits
JUL
13

Boost your conversion rates | Carestream Dental

Boost your conversion rates

Converting treatment plans into booked appointments is an area where many dental professionals struggle. This can often be to do with the concept of selling to a patient but there are a few ways to help with that.

 

If you don't feel comfortable discussing finances and costs with patients, you may be able to utilise the role of the treatment coordinator within your practice. If you have someone who is exceptionally good at talking to patients in a calm and friendly manner, you can provide the clinical information about the proposed treatment while they work alongside you to answer patient queries. They can discuss fees, explain the extra benefits like enhanced quality of life, and help to convert the treatment plan into a booked appointment.

 

Follow it up

In many cases, the patient will want to go home with their treatment plan and discuss it with a spouse or other family member and/or friends. In this respect, you need to ensure that the information you have provided is full and clear, perhaps with advice for extra research from reliable online sources if they feel it is required.

 

If a patient leaves the practice without booking their treatment, follow-ups are key. It is important not to see this as 'hassling', and more of a gentle prompt instead. This could be a great job for a friendly member of the team to take on board, spending one morning each week contacting patients who haven't taken up their treatment plans, just to touch base and see if they have any questions that need answering to help them to make a decision.

 

Helping hand

For this to be effective, it is essential that you and your team are aware of what treatment plans are still outstanding. In a dental environment it can be difficult to keep on top of open treatment plans when you have patients arriving, phone calls to attend to, and everything else that comes with the day-to-day running of the practice.

 

In this respect, some practice management systems have built-in functionality that can help you and your staff see the plans that need following up. The CS R4+ practice management software from Carestream Dental can help you do all of this and more with its built-in features that use real time data to benefit your practice in numerous ways. This will allow you and your team to get a list of the patients without appointments, enabling you to contact them and discuss further questions they may have and try to book them in.

 

Turning treatment plans into booked appointments is not a concept that all dental professionals find easy or natural, but employing these tools and techniques can help boost your conversion rates and, importantly, your profits.

 

For more information on CS Solutions or any other products or services available from Carestream Dental,

please call 0800 169 9692 or visit www.carestreamdental.co.uk

 

  2479 Hits
2479 Hits
JUL
11

New Global President of Carestream Dental

New Global President of Carestream Dental

Carestream Dental has announced the appointment of Lisa Ashby as President of the global company.

 

Having fulfilled a wide variety of leadership roles throughout her career, Lisa brings with her more than 26 years of corporate business expertise. She has extensive experience in all aspects including management, marketing, sales and operations, and has worked with a large product portfolio ranging from laboratory diagnostics to surgical devices and critical care solutions.

 

Carestream Dental’s commitment to excellent customer service and product innovation ensures it remains at the forefront of the dental profession. To find out about the cutting-edge solutions and services available, contact the team today.

 

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

  2252 Hits
2252 Hits
JUL
11

A great piece of technology - Carestream Dental

A great piece of technology - Carestream Dental

A great piece of technology - The CS 3500 intraoral scanner from Carestream Dental enables acquisition of high-resolution, true-colour 2D and 3D images.

 

Utilising state-of-the-start technology, the scanner is designed to significantly enhance diagnostics and treatment planning for a more accurate and efficient process.

 

The lightweight portable handpiece also features an innovative light guidance system to aid positioning in the mouth.

 

Tom Lamont is the Principle Dentist at The Lamont Clinic in Glasgow, and has been using the CS 3500 intraoral scanner for around 6 months.

 

“Carestream Dental arranged for me to visit a very experienced user of the CS 3500 a few months ago so that I could learn from one of the best and see exactly how the scanner could be used effectively in practice.

 

“Since then, I have really enjoyed using the CS 3500 – it is a great piece of technology that’s very cost-effective.”

 

To discover the CS 3500 intraoral scanner for yourself and find out more about Carestream Dental’s commitment to excellent customer service, contact the team today.

 

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

  3304 Hits
3304 Hits
JUN
25

It’s an easy life with efficient technology - Carestream Dental

It’s an easy life with efficient technology - Carestream Dental

The digital workflow has brought with it a great many advantages to modern dentistry including enhanced communications between practice and lab.

 

CS Solutions from Carestream Dental offers all of these benefits, as practices using the innovative system are able to send you more comprehensive and accurate instructions for any and all work requested.

 

You’ll simply receive an open STL file from your client containing all the information you need within minutes of them sending it. This means you can even discuss a case while the patient is still in the dental chair, ensuring enhanced collaboration for exceptional treatment outcomes.

 

What’s more, it costs you nothing to work with practices operating with CS Solutions – you needn’t purchase any new software or pay for any upgrades at any time. You simply need any open CAD or CAD/CAM system in place, and that’s it!

 

So regardless of the complexity of a case, you and your clients can trust CS Solutions to help you achieve the very best results for every patient.

 

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

  5198 Hits
5198 Hits
JUN
17

Transform your diagnoses and treatments - Carestream Dental

Transform your diagnoses and treatments - Carestream Dental

The CS 8100 OPG unit from Carestream Dental offers a perfect blend of simplicity and sophistication. Designed to produce the highest quality images in the shortest amount of time, the CS 8100 delivers crystal clear, optimally exposed images in seconds.


Dr Robert Watson of Dollar Street Dental uses the CS8100 in his practice, he says:

Our new CS81003D has really transformed the way we diagnose and treat our patients. 

We are a general practice with a special interest in implants and endodontics. Both procedures are transformed by having the ability to view the proposed treatment in a 3D image. There is no steep learning curve when using the machine and the huge benefits are instantly available for both clinician and patients. Well done Carestream for bringing quality panoral and CT scanning to the general practitioner at a cost that makes sense.”

If you are looking to advance your treatment workflows with cutting-edge imaging technologies, contact Carestream Dental today.

 

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

  2987 Hits
2987 Hits

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