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Genix Annual Conference and Awards – a day to remember

Genix Annual Conference and Awards – a day to remember



The Genix 2016 Annual Conference was a huge success with enthusiastic dental colleagues from up and down the country enjoying their time together as part of the Genix Healthcare family.

With around 250 attendees from the UK, US and Asia, delegates had the chance to hear from key speakers and later take part in team building activities. Visitors later changed into their finest for the evening ceremony to recognise and celebrate the hard work and commitment of outstanding members who have truly gone above and beyond their call of duty.

Esteemed guests attending the day included Baroness Nosheen Shaheen Mobarik CBE; Andrea Jenkins MP for Moreley and Outwood; Jack Lopresti MP for Filton and Bradley Stoke; and Professor George E Holmes, Vice Chancellor and Chief Executive of the University of Bolton.

The action-packed event took place at the Royal Armouries in Leeds on Saturday the 14th of May and opened with a warm welcome from Managing Director, Mustafa Mohammed. Mustafa praised his team for their dedication and continuing contribution to the success of Genix Healthcare, before handing over to Professor Stephen Dunne – Clinical Director at Genix Healthcare and Professor of Primary Dental Care and Advanced General Dental Practice? at King's College London.

Professor Dunne did an excellent job of introducing the outstanding speakers who shared their infinite knowledge and expertise with the audience. Key speakers included Krishan Joshi – CEO of Dental Focus, who spoke on the advantages of social media and how to go about achieving the most out of this vast platform of opportunity, in a presentation entitled: “Winning on social media, dos and don’ts”. Next up was Dr Subir Banerji – Private Practice (London), Programme Director MSc Aesthetic Dentistry at King's College London Dental Institute and Board Member Academy of Dental Excellence. Dr Banerji gave an inspiring talk to Genix Healthcare members on presenting yourself confidently in a speech called: “It’s not what you wear – it’s the way you wear it”.

Amit Patel BDS, MSc, MClinDent, FDS, RCSEd, MRD, RCSEng, Specialist in Periodontics and Implant Dentist, followed with a fascinating presentation on “Periodontitis – a clinically effective treatment approach”, which outlined the latest advances and understanding of periodontal treatment.

Following a quick coffee break, attendees had the opportunity to listen to Hassnain Hamid, Clinical Lead at Genix Healthcare, discussing “NHS claims – avoiding the pitfalls”. Then, Dr Banerji gave his second talk of the day on his personal experience of 25 years in private dental practice. Sandy Brown, Sales & Marketing Director of Denplan, concluded the talks with a brilliant discussion on “Supporting private growth via Denplan’s patient-centred plans”.

Delegates then enjoyed a buffet lunch and during the afternoon were split into teams to engage in a fun-packed array of team building activities. Leading dental suppliers and manufacturers who sponsored the event, including Wright Cottrell, Cougar, PerioChip, BlueFin, Ivoclar Vivadent, Cannon and John Winters & Co, were also on hand throughout the day to show delegates the latest innovations in dentistry.

The fabulous awards ceremony was held in the evening with reception drinks, a three-course meal, entertainment and, of course, the long awaited awards with dancing into the night.

The candidates for this year’s awards met exceptionally high standards and the judges had a difficult job deciding. However, with an experienced judging panel, led by Professor Dunne and joined by esteemed professionals from both within the Genix Healthcare group and outside, the following winners were announced:


Practice Manager of the Year, North ­­– Kay Thomson, Edinburgh

Practice Manager of the Year, South – Danielle Stead, Market Weighton / Hull

Dental Nurse of the Year, North – Danni Kerry, Garforth

Dental Nurse of the Year, South – Lauren Curtis, Havant

Dentist of the Year, North – Rana Alsalem, Huddersfield

Dentist of the Year, South – Bart Goralczyk, Kiveton

Apprentice of the Year, North – Olivia Pawlett, Marske

Apprentice of the Year, South – Bipina Thapa, Coinsborough

Receptionist of the Year – Pauline Gowthorpe, Market Weighton

Practice of the Year – Edinburgh

Team of the Year – Whitley Bay

Sparkle – Dental Lab Technician of the Year – Edgars Martins

Sparkle – Team Member of the Year – Tracey Lawson

Head Office Team Member of the Year – Nick Turner, IT

Pictured above: Team of the Year – Whitley Bay


All that is left to say is many congratulations to all our winners! With some truly inspiring stories and demonstrations of outstanding commitment to the profession and to our patients, these awards proved why we are so proud of all those involved with Genix Healthcare!


For additional information please call 0845 838 1122, or email advice@ or visit

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Get involved in National Apprenticeship Week - 14th to 18th March 2016

Get involved in National Apprenticeship Week - 14th to 18th March 2016


Designed by The National Apprenticeship Service, this special week celebrates the positive impact that apprenticeships have on individuals, businesses and the wider economy. It highlights how apprenticeships can help businesses across all sectors ‘rise to the top’ with young, enthusiastic talent and invites employers to get involved.

Apprentices follow a comprehensive work-based programme and work towards a recognised qualification that is relevant to your business. You can harness fresh new talent to your team or use the schemes to develop the skills and experience of existing employees.

In dentistry, newly approved, employer led apprenticeships are available for:


·         Dental Nurses

·         Dental Practice Managers

·         Dental Laboratory Assistants and

·         Dental Technicians


With almost 9 in 10 of every employer that takes on an apprentice reporting benefits to their business[1], there has never been a better time show your support.

The National Apprenticeship Service has set up an online tool – Pledge-o-meter for businesses to share their apprenticeship and traineeship pledges – get involved and show your commitment at:


Find out more about dental apprenticeships at one of the

on March 16th at Barnet and Southgate College - and
on March 17th at the University of Bolton University -


For additional information from the National Apprenticeship Service, please visit:

[1] Skills Funding Agency. Key facts about apprenticeships: available at [Accessed 7th March 2016]



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Learn to lead

Learn to lead

Patients have more choice than ever. They want excellent dental care and impeccable customer service from the minute they step inside the surgery. For a practice to survive, it must be well-run, with a clear vision that an inspired team works together to achieve.


A great practice therefore needs great leadership. There are different ways you can lead people and even if you don’t think these skills come naturally to you, there are simple ways to develop them.

Decide what style of leadership is best in your circumstances. It is just as important that a small-to-medium sized practice is as properly run as a larger one, because losing a patient or employee will have a more noticeable impact on revenue. You won’t achieve anything without a plan and having shared vision, which is decided on and supported by everyone, is the first step to becoming a good leader. Recognise that your plans may change as your circumstances do, but be consistent in your long-term goals, so your integrity is not questioned.

A good leader will reward the contributions and achievements of the team that supports them; if you can’t do this financially, then share details of good work so people feel valued and appreciated. Real investment in the people that work with you – both professionally and personally - will create a happy, enthusiastic team and reduce staff turnover too.

Recruitment decisions that will enrich your practice and complement the team that you already have in post are crucial to your success. The support of your team will help you to make good decisions, including which tasks to delegate. Because you can’t do everything, especially with a full clinical schedule, empower those around you by giving them to the chance to learn and grow. Offer ongoing training and professional development opportunities for those who have voiced their desire to take on more responsibility and evolve their job description.

Think about enriching your team and growing your own talent with the new Trailblazers apprenticeship schemes. These programmes are supported by the government but lead by employers, including Mustafa Mohammed, Managing Director of Genix Healthcare and Sparkle Dental Labs, who is dedicated to improving standards and increasing the skills base of the nation. Currently, there are apprentice schemes available for dental practice managers and dental nurses and training individuals in this way has been found to be rewarding and cost-effective.[i] Taking on an apprentice is a fantastic way to tap into aptitude and potential and to create a committed, accomplished and loyal workforce.

Although there are different ways to lead, the ability to motivate, inspire and transform are qualities that every good leader needs. Most importantly, having a vision, the integrity to stick with your long-term plan and a team that will help you to fulfill it, is what will set your practice apart from the rest.

Follow Mustafa on Twitter @Mustafa_T_M or Facebook

For additional information from the National Apprenticeship Service, please visit

For any additional information please call 0800 138 6255 or email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit:


[i] UK Commission’s Employer Skills Survey (UKCESS) 2012.


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Catch 22 for Young People

Catch 22 for Young People

The term “Catch 22”, first used in Joseph Heller’s novel, described the constraints placed on soldiers during World War II. Since then it has become a familiar way to describe the predicament of being trapped by contradictory rules or circumstances.


When leaving education, many young people now find themselves in a “Catch 22” situation simply because they don’t have any knowledge of the working world, yet employers frequently prefer to hire candidates with some form of previous work experience.


There are around 1.85 million people unemployed in the UK[1] and an analysis by the House of Commons Library for Labour states that people aged between 16 and 24 now fare comparatively worse than others at any point since 1992, with this age group nearly three times more likely to be unemployed than the rest of the population.[2] Without enough jobs to go around, there are fewer opportunities for youngsters to work part time or have weekend jobs during education as previous generations did. Consequently, many are finding themselves out in the big wide world with very little or no work experience.


To address the situation the government is investing in apprenticeship schemes to encourage more 16-24 year olds into work. The new employer-led Trailblazers Apprenticeship programmes are ideal for young people, enabling them to earn as they learn, gaining valuable experience as they train in a worthwhile profession. From the employer’s point of view, the advantages of taking on an apprentice are multi-faceted. Not only are business owners and managers able to grow talent in-house, moulding and encouraging individuals to work to the methods and standards they need to increase productivity, but it also allows them to remain competitive and retain a committed workforce. What’s more, taking on an apprentice is rewarding, both on a personal level and for the team as they are able to pass on their knowledge and experience, feeling valued and pleased to play an active part in training a new recruit. Indeed, studies reveal that 92% of employers who employ apprentices believe that apprenticeship schemes lead to a more motivated and satisfied workforce.[3]


Apprenticeship programmes are now led and developed by employers to ensure that trainees attain the necessary skills and standards to meet the needs of UK industry and to build a competent workforce for the future. Along with other top employers and governing bodies, Mustafa Mohammed – owner of Genix Healthcare and Sparkle Dental Labs and Chair for the new Trailblazers Apprenticeship Programmes in Dentistry – has been instrumental in spearheading new apprenticeship programmes in both Dental Nursing and Dental Practice Management. Together they have created new training pathways and assessment methods to provide young people with the practical skills and experience they require for long and successful careers. Similarly, employers are able to gain the calibre of staff that they need to continue the high standards expected in dentistry.

With the top quality training and support the dentistry sector has to offer, it is possible to rescue some young people from the “Catch 22” situation. If you are thinking of recruiting a new member of your team, why not consider taking on an apprentice?


For more details contact the team today.



For additional information from the National Apprenticeship Service, please visit


For additional information please call 0845 838 1122, or email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit


[1] Unemployment Rate in the United Kingdom as reported by the Office for National Statistics.

[2] Youth unemployment rate is worst for 20 years, compared with overall figure: Youth unemployment. The Observer. Available online at

[3] Skills Training UK


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The Teeth Team – Improving Child Oral Health

The Teeth Team – Improving Child Oral Health

543 Dental Centre and Genix Healthcare, both members of the Association of Dental Groups (ADG), are dedicated supporters of the Teeth Team charity.


The well-established school-based supervised tooth brushing programme aims to promote the importance of oral health among children, reducing inequalities and instilling effective dental routines in young people.

The charity’s recent review of dental health among children involved in the scheme found an overall reduction in the presence of decayed, missing or filled teeth (dmft) in the past year. The number of those needing treatment reduced from 25% to 19% between January 2014 and May 2015.

This is encouraging news for both the public and the profession, but with work still to be done, it’s important for all to get involved and help improve oral health for the next generation.


For more information about the ADG visit

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Genix Healthcare welcomes new members to its Management Team






Genix Healthcare welcomes new members to its Management Team


Genix Healthcare is pleased to announce new additions to its prestigious Management Team:


Peter Hodgkinson joins as Clinical Advisor. Hailing from Cornwall, Peter is Dental Adviser to the Care Quality Comission and is Vice-Chairman of the General Dental Practice Committee of the BDA. He has been a spokesperson for the BDA for 15 years.

Keith Hayes, a successful dentist from Kent with an interest in providing preventive and minimally invasive dentistry for anxious patients. He has taught at the Royal London Hospital and is a regular contributor to the dental press, he joins Genix as Clinical Director.

Adam Cocks has joined Genix as Operations Director, having spent ten years in a number of senior management positions within dentistry.

With experience implementing and delivering successful change and training programs across industry and healthcare, Chris Andrews will be heading up Genix’s Education and Training Academy.

With vast experience as a multi-site practice manager, James Harty joins as Integration Manager.

  Laura Coleman is well versed in the standard operating procedures of multi-site practices and joins Genix as National Contracts Manager.

They will join Genix Healthcare’s current Management Team: Ian Warner, Zumarad Ajab and Craig Williams.


For additional information please call 0845 838 1122, or email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit

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