Do you know how well your practice is performing right now? Do you need an easy but accurate way to measure your business performance?

The CS R4+ practice management software featuring Springboard has been designed specifically for this purpose. Provided by Carestream Dental, the innovative software utilises real-time data to deliver an up-to-the-minute representation of your business, whenever you need it.

Four key areas – chair occupancy, appointment confirmations, treatment plan acceptance and patient recare – are carefully monitored and the live data can be accessed at any time to establish exactly how the practice is doing. Immediately highlighting any problem-areas, the cutting-edge technology will help you implement changes when necessary and steer your business towards long-term success.

You can also enjoy outstanding on-going support from Carestream Dental – committed to eXceed, the team strive to deliver exceptional customer service every time.

To find out more about the exciting CS R4+ practice management software and Springboard, contact the experts at Carestream Dental today.

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook 

Bringing you a one-of-a-kind event this November, the Nobel Biocare Team Conference 2015 can’t be missed. This exciting event will present a totally unique learning opportunity for all members of the dental team.

Surrounded by like-minded professionals, there will be time for discussion, debate and networking, including a chance to broaden your existing knowledge and share in each other’s experiences. Along with a stunning but practical conference location and environment, you won’t find a programme quite like this anywhere else in the UK!

Delivering educational experiences on an unprecedented scale, this conference will present a truly outstanding speaker line-up, with more than 25 internationally leading professionals. You’ll be able to look back at what we have learnt since it all began with Torsten Jemt, before exploring the modern innovations such as the All-on-4® treatment concept with Wolfgang Bolz. Renowned for their expertise in prosthodontics, immediate implant placement and associated periodontal conditions, Daniel van Steenberghe, Sreenivas Koka, Joseph Kan and Rishi Patel will discuss everything from effective case selection to maximising aesthetic results.

Sharing tips from the very forefront of oral surgery, Ian Brook, Edmond Bedrossian, Carl Manhem and Isabella Rocchietta will look at various clinical techniques and case studies that are sure to inspire. Also considered leading authorities in their respective fields, Guy Mclellan, Richard Brookshaw, Peter Wohrle and Alessandro Pozzi will explore the different aspects of digital dentistry, including CAD/CAM and 3D modelling, demonstrating the many benefits available to improve clinical outcomes and ensure an integrated workflow.

For those looking to expand their knowledge and understanding of implant design and materials, don’t miss Jose Navarro and Rishi Patel, and Andrew Dawood will offer a wealth of practical hints and advice when facing rehabilitation of severely compromised patients. Michelle Ryckman and Steve Bongard will also help the entire team communicate more effectively with patients, encouraging increased treatment acceptance and helping you grow your business.

In addition, ideal for dentists and dental technicians alike, Stefan Holst, Susan Tanner and Glenn McEvoy will present a practical session on ‘Clinical & laboratory realities: partnering for future success’. Discover fresh ideas on how to improve your inter-team relationships for enhanced collaboration and exceptional treatment outcomes.

Learn through interaction

Enabling you to make the very most of the rich educational offerings, a unique programme format will be presented. Everyone is invited to the first session of the day on Friday, during which leading speakers will share their perspectives and expertise on management of terminal / failing dentition. The programme then splits into a two-track system, when you can either explore the art and science of exceeding patients’ aesthetic expectations, or discuss pioneering changes in the arena of modern dental implantology.

In the afternoon, you will have the choice between eight different masterclasses and hands-on workshops, allowing you to get up and personal with the world-class podium speakers. Sessions will then be repeated on Saturday morning so you can attend a second workshop or masterclass of your choice. After lunch on Saturday, everyone will gather together once again to demystify the options available for patients with a compromised maxilla and fixed prosthesis.

To compliment the unrivalled speaker line-up and pertinent topical subjects, Friday evening will host the Team Conference Gala Dinner. Dressed in your finest, the event will offer the perfect opportunity to network and enjoy an evening in the company of friends and highly esteemed colleagues.

The Nobel Biocare Team Conference will be held on 6^th and 7^th November at The Brewery in London. A grand yet inclusive environment, the entire dental team will be brought together for two days of intense but practical training and education, delivered by some of the best in the business in a fresh and unique way.

To raise the bar of your dentistry and ensure you operate at the very cutting-edge of the profession, make the most of this year’s Nobel Biocare Team Conference and the astounding, one-of-a-kind programme available. Secure your delegate position by booking online today.

For more information, register online at www.nobelbiocare.com/uk2015, or contact Nobel Biocare on 0208 756 3300.

In general, we make provisions for the things we value; many of our most treasured possessions are insured against loss an damage. Our homes, cars, pets, holidays, through to our general health and life itself, are all typically covered by insurance plans. The amount of value we attach to these cherished articles, for various reasons, tends to differ from individual to individual.

For example, however expensive our home sound system, the equivalent equipment to a professional Disc Jockey is likely to be worth considerably more to him or her as it constitutes the tools of their trade. For many, body parts are of great value, but few of us will insure limbs like Cristiano Ronaldo who reportedly insured his legs for $144 million when he was at Manchester United.

When it comes to safeguarding dental health, the risks are high; the repercussions of poor oral health influence not only our self-confidence and relationships but are also linked to general health problems such as diabetes, heart disease, strokes, pneumonia, premature birth and rheumatoid arthritis. In this context, it seems strange that only 12% of the UK population invest in dental insurance policies[i]. Because completely free NHS dental care is only available to a few – pregnant women, new mothers, children up to the age of 18 and those in receipt of benefits – insurance policies can be the most affordable option. NHS dental care currently comprises of three different treatment bands, ranging from £18.80 for an examination, x-ray and diagnosis, through to £222.50 for treatments including bridges and crowns. Even practices offering these treatments have to charge the patient significant fees, especially for complicated work. 63% of NHS dental patients choose their practices for cost reasons[ii] so it’s prudent for patients and clinical professionals alike to familiarise themselves with dental insurance options, which can provide good value for money, particularly where several treatments will be required.

For patients with good oral hygiene and health, a six-monthly or yearly check up can be all that is required, at a current cost of under £20 each time. However, the statistics show these patients are relatively rare. The 2009 Adult Dental Health Survey revealed 45% of the adult population with teeth displayed gingival pockets of 4mm or more, indicating that periodontal disease is a widespread issue.[iii] However, few dental practices offer hygienist services under their NHS umbrella – a British Dental Association report in 2013 showed that over half of the dental practices in the UK with more than a 75% commitment to NHS dentistry, didn’t employ hygienists at all[iv]. Dental patients with periodontal conditions are recommended to visit a hygienist at least twice a year, typically costing around £50 each time. Add to that the cost for a standard amalgam filling at £50.50 (a composite, white filling is usually a private treatment), and the necessary dental check ups, it’s clear to see how costs can escalate. For those patients requiring extensive dental procedures, a policy from a reputable insurance company – ranging from £220-276[v] for annual private cover – will pay 75% of the final bill and can end up being much more cost-effective. For dental patients who require extensive dental work but can access all the treatments through their NHS dentist, NHS clinic-only insurance options are even better – with unlimited treatment cover starting at £120 covering 100% of costs incurred[vi]. Depending on the extent of treatment required, dental insurance policies can make sound financial sense, particularly as they can sometimes cover family units, accidents or emergencies overseas, and some offer no upper age limit for new customers.

Munroe Sutton has been organising, designing and managing stand-alone, affordable dental plans for over thirty years. These plans are created by dentists, modelled to benefit both the professional and the patient with the committed provision of fair compensation for dental services and improved accessibility to quality dental care for the individual. It costs a practice absolutely nothing to join the Munroe Sutton database but inclusion reaps unlimited rewards.

Prominent insurance, healthcare and finance institutions direct customers seeking their services to your practice, constituting free marketing and a continual flow of profitable new business. With dental professionals feeling pressure to meet UDA targets and remain competitive with the use of new technology and treatment options, what could be better than a free, successful marketing tool to keep your business moving forward?

For more information please call 0808 234 3558

or visit www.munroesutton.co.uk
 

In 2009, the GDC commissioned research to gain patient input into the development of its new framework and Standards. Part of this research included a study entitled, Revalidation: The Patient Perspective, which sought to identify insights and detailed information from patients to establish their expectations of the standards that dental professionals should meet.

This study looked in detail at the patient journey and found that: “for most participants [this] involved feelings of trepidation and anxiety in the lead-up to the appointment.” It went on to state that, “Much can be done to set patients at ease through good communication and friendly and relaxed staff.”[1]

While plenty has been achieved since 2009 in regards to improving the patient experience, many practices could still benefit from addressing the fundamental communication issues that lie at the heart of the patient journey. After all, whichever business model your practice follows, whether Private, Mixed, NHS or multi-practice, the key aim will be to increase sales and profitability, and at the centre of that is the patient journey. This is what keeps your patients coming back or encourages them to attend your practice in the first place.

So by understanding your patient journey, looking at each stage in turn – and clearly communicating it to your patients – you will naturally create a more successful practice. Some do this extremely well, while others are far less consistent. For instance, a practice that has taken into account their patient journey might have a clear description on their website, detailing everything from first contact right through to aftercare and follow-ups.

This approach empowers patients with the foreknowledge of what to expect. Which in turn creates more and better quality leads, happier patients who appreciate you and are easier to serve and a more efficient business where you can cope with increased patient numbers without the need for more team members.

This might all seem too good to be true; it isn’t – but it does take a lot of hard work to achieve and is not an overnight project. Central to it all is understanding your own patient journey, providing clear communication and enhancing and enriching the patient experience.

What is the patient journey?

The patient journey comprises everything from the first visit to your website to any treatment itself and beyond. It covers every interaction or point of contact between patient and practice and is impacted by everything you do, this includes:

·      Phone calls (in and out bound)

·      Communications by post

·      Emails

·      Text messages

·      The service provided in reception

·      Interactions with the dentists and associates

·      Interactions with the dental nurses and treatment co-ordinators

·      Posters, advertising, leaflets

·      The content of your website

·      Follow-ups post treatment and aftercare.

In order to get to grips with your patient journey and understand how this affects your patients and their decisions, it is crucial to analyse each interaction, deciding what you want those exchanges to say about your practice and what the desired outcome of each is.

To get this right you will need to focus on your brand and consider exactly what it stands for. You might decide your brand is clinical and professional, or friendly and welcoming, but whatever message you want to deliver must be consistent throughout each and every interaction; from the tone of voice to the way your practice is described.

Each point of contact will likely have a slightly different key message, so it is also vital that this is clearly communicated. For instance an email sent to a prospective patient should have a very different message and content to that of a phone call to arrange a follow-up.

Trust

Whatever the message, medium or content of your interactions, it is crucial that each one works to build trust in your practice and services. 

Most dental patients don’t understand what they’re buying – they know their teeth hurt, or they look bad, but they don’t understand how to make the right choice. This means you have to assure them they can trust your practice and every member of your team.

To do that you need to be consistent: have the same branding everywhere, with every communication to the same standard, and all the team in the same uniform. You must be accurate, having the correct pricing on every document, good spelling and grammar, and their paperwork ready when they come in. You also need to be up-to-date – not having pictures of old team members on the website; and provide all the necessary details when asked, explaining exactly what’s going to happen, and what the differences between treatment options are.

Once you’ve spent time considering and designing your patient journey, looking at the ways you build trust and communicate with your patients, you will need to find the best way to implement these changes. This is where turning to a proven solution can help. 7connections, along with software giant Infusionsoft can assist your practice in implementing the ideal patient journey using the much-discussed Artisan Lifecycle Marketing approach. A marketing and lead generation system, it addresses the patient journey from start to finish, so that you can begin to grow your business through increased efficiency, higher productivity and more satisfied patients.

A strong patient journey is one of the most fundamental aspects of creating a successful practice. By spending time focusing on how your patients experience your practice from start to finish, you will ensure the service you provide is always of the highest calibre.

For more information about 7connections, please call 01647 478145 or email pThis email address is being protected from spambots. You need JavaScript enabled to view it..

Alternatively, please visit the new website www.7connections.com.

Recent research has revealed that only half (53%) of UK parents, with children under the age of 12, take their children to visit the dentist regularly[1]. Furthermore, just a quarter (25%) of parents believe it is important to take a baby to the dentist as soon as they develop their first baby tooth. This coincides with reported figures that suggest dental caries among children are rising[2] and that more children in England are being admitted to hospital because of tooth decay than for any other reason[3].

These worrying trends highlight the need for healthcare professionals to educate parents on the importance of regular check-ups. Creating a more child-friendly practice could also help to improve the number of children visiting and encourage them to return.

Starting with the entrance and reception area, practices should be inviting and put both adult and child at ease from the moment they walk in the door. Parents should feel comfortable enough to want to bring their babies to the practice, so that the dentist can check on the development of the milk teeth and ensure any problems or signs of decay can be identified and addressed early⁴.

A small number of changes can be made within the practice to enhance a child’s experience, for example:

• Smaller chairs for children to sit on
• A specific area in the waiting room with toys, comic books and magazines
• Experienced and friendly staff who can help to build a child’s trust
• Providing stickers, sugar-free sweets or healthy snacks for children at the end of their treatment.

It is essential to gain a patient’s confidence within the operatory room, and despite including some of the above changes, the dental chair can remain a particularly daunting place. Climbing into an intimidating chair and letting a masked, gloved stranger poke around in their mouth can be a big deal for some young patients[4]. It is important that all patients feel safe and relaxed, and a dental unit that looks and feels comfortable will help achieve this.

A modern stylish dental unit, such as the innovative Skema 8, will reassure patients that they are going to be well looked after and help keep stress to a minimum. Developed by leading manufacturer Castellini, the Skema 8 is designed to optimise the workspace while improving patient comfort. Dentists can work easily without leaning over the patient, and by not intruding so much on a child’s space this may reduce worries and ensure a quick and efficient appointment.

Maximise comfort and provide a professional service to all your patients with the Skema 8 – contact the experienced team at Castellini to find out more.

If you want more information on how to receive Castellini Technical Accreditation, please call 08000 933975 and speak to Castellini UK Ltd directly for assistance.

The CS 7200 intraoral imaging plate system from Carestream Dental delivers the optimum in versatility for modern practitioners.

An affordable solution for practices making the transition from film to digital imaging, the CS 7200 is the ideal companion for professionals looking for a fast and chairside workflow.

Its compact and elegant design enables flexible installation possibilities, and it can be seamlessly integrated with existing practice management and record keeping technologies for easy access and data security.

With the Carestream Dental team’s commitment to eXceed and the delivery of exceptional customer service, you can also be sure to receive all the help and support you need, whenever you need it.

If you prefer a chairside phosphor plate imaging system, look no further than the CS 7200 from Carestream Dental.

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook 

A lot of research into the benefits of using Water Flosser as opposed to string floss has been conducted to date. Independent research studies have shown that the Water Flosser was up to 50% more effective at reversing gingivitis, up to 93% more effective for reducing bleeding and can remove 29% more plaque than string floss.[1]^,[2] It is also significantly more effective for implant and orthodontic patients who are more susceptible to developing gingival inflammation.[3]^,[4]

But, this research would mean nothing without the endorsement of professional hygienists who have a working knowledge of oral irrigation products. Michael Wheeler is a dental hygienist at Bramcote Dental Practice in Castle Cary and an Honorary Senior Lecturer at the University of Kent. When asked about the products available from Waterpik International, Inc. he said:

“I am a firm advocate of the Waterpik® Water Flosser – both for those patients who are having difficulties in maintaining oral hygiene with bridges or crowns, and those who already demonstrate good oral hygiene routines. The Water Flosser is a very effective product and is relatively easy to use, so it’s really beneficial for all. 

“A patient I’d been treating for several years recently highlighted this. She’d had a bridge fitted about 30 years previously and although her oral hygiene was exemplary, she expressed that the bridge caused her some difficulties, especially when it came to maintaining such a high level of oral hygiene. I suggested she incorporate one of the Water Flossers from Waterpik® into her daily cleansing routine, in an attempt to offer her a logical solution to these issues.

“The next time I saw her she was delighted with the results of the oral hygiene adjunct, stating: ‘It’s absolutely life-changing and the best thing I’ve ever used!’ Even I was slightly taken aback by the level of her enthusiasm, but it was great to hear!

“A second patient of mine, a reformed heavy smoker, also noticed an improvement in his oral hygiene with the use of a Water Flosser from Waterpik®.

“It just goes to prove with the right patient, even if their oral hygiene is beyond criticism, you can provide further motivation with the right product.”

Discover the many benefits of clinically proven solutions from Waterpik International, Inc. for yourself, and contact the team today.

For more information on Waterpik International, Inc. please visit www.waterpik.co.uk. Waterpik^® products are available at Amazon, in

Boots and at Superdrug stores across the UK and Ireland.

The BACD is proud to announce that Dr Serhat Köken will be presenting two sessions at the 12^th Annual Conference this November.

In what is going to be an unmissable event, Dr Köken will discuss isolation techniques and tips in his two exciting lectures. Delegates will get the chance to develop essential practical skills in the art of isolation under skilled tuition during the first hands-on session. Then, in the second day’s presentation, Dr Köken will cover all clinical aspects of anterior composite from choosing the correct shades to preparation tips, layering composites, and tricks on finishing and polishing.

Commenting on the forthcoming BACD conference, Dr Köken says: “Covering all aspects of direct resin composite restorations, the lectures will be applicable to everyone. I hope that delegates benefit and learn from the sessions and come away motivated and enthused. It is a huge honour to be asked to present at the Annual Conference and I am very much looking forward to coming to London.”

Serhat will join a fantastic line up of speakers who will bring delegates the latest knowledge and techniques in cosmetic dentistry – don’t miss out book your ticket today.

The BACD’s 12^th Annual Conference runs from 12^th - 14^th November 2015 at The Hilton London Metropole Hotel. For more information and to book your place, go to www.bacd.com

The CS 3500 intraoral scanner from Carestream Dental has been very well received throughout the dental profession. Users have described the innovative scanner as “really easy to use, compact, flexible and intuitive”, offering “exceptional portability, excellent ergonomics and ease of use” as well as “an enhanced margin of detail” compared to previously used techniques.

Designed as an open system, the CS 3500 also enables “seamless integration with existing technologies” encouraging a smooth and efficient workflow.

Delivering 2D and 3D images in high resolution and true colour, the innovative system improves diagnostics and treatment planning in various clinical situations.

Add “a WOW factor” to your practice with the CS 3500 intraoral scanner from Carestream Dental.

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

The BACD Twelfth Annual Conference is fast approaching – have you booked your place yet? Entitled ‘The Aesthetic Equilibrium,’ the three-day event in November is sure to be an exciting and inspirational opportunity for delegates across the entire dental profession.

With a dynamic line-up of internationally renowned speakers, the conference will cover a wide range of pertinent topics, including isolation techniques, veneer preparations, clinical photography, BACD Accreditation advice and implant techniques.

Certainly an educational opportunity not to be missed, the BACD Annual Conference is also the ideal occasion for delegates to network with enthusiastic, like-minded professionals, attain valuable CPD and reignite their passion for beautiful, high quality dentistry.

If you haven’t booked your place for the BACD Twelfth Annual Conference yet, make sure you do it today: you certainly won’t want to miss out!

The BACD’s 12^th Annual Conference runs from 12^th - 14^th November 2015 at The Hilton London Metropole Hotel. For further enquiries, go to www.bacd.com

Loyalty to one’s dentist cannot be taken for granted. Just like for any commercial operation, every person who walks through the door needs to be treated like a highly-valued customer, every single time.

Determine who your core, ‘good’ patients are, then think about how you can offer the very best service for their needs. With a few simple changes, finding a perfect balance between service provider and profitable business is possible. 

Put a strategy in place to encourage patients to not only stay loyal, but to recommend you to their family and friends, too. Run a friendly practice and make it easy for people to book. You might want to investigate online booking, which many patients find convenient. Have a system for reminding people that they have an appointment: a text service, a phonecall or appointment card. If they want to reschedule, do so with minimal fuss. Also, if someone has had major treatment, give them a call to see how they are. A financial incentive for referrals is always a great idea, especially if they recommend another ‘good’ patient. Simple touches like colouring sheets and crayons to keep children occupied, or free water in your reception area work well, too.

Present a knowledgeable team who can answer questions promptly and comprehensively. Regular staff meetings will help you identify if someone needs to be bought up to speed with your pain relief policy or finance plans, for example. If you think your patient base will appreciate it, think about a blog or newsletter to keep the lines of contact open between appointments.

Business articles seem to bombard us with the importance of attracting new patients, however, it is vital to remember that these strategies are not the only way to increase profits and be one step ahead of the rest. When you are a dental practice owner, it would be a huge mistake to neglect the people who are keeping your business ticking over, day in, day out. Invest time and effort in your current patients and you will create a fantastic platform from which your practice can grow. It is easier to keep and nurture a patient than it is to sell your services to someone new, yet the rewards will be just as great.
 

Specialist medical and dental accountants Lansdell & Rose offer business advice alongside regular tax planning and financial accounting. Visit www.lansdellrose.co.uk or call 020 7376 9333.

For many in the current economic climate, the price of dental treatment can be daunting. Careington Corporation and their UK affiliate Munroe Sutton believe that everybody should have access to high quality dental care, which is why they dedicate their time to designing, organising and managing affordable and accessible dental plans.

The companies have already benefited many patients across the US and UK, and continue to grow through their new partnership with Toothpick, the UK’s leading online booking platform for dental appointments. The new partnership aims to further increase accessibility to private dentistry, ultimately reducing the gap between NHS and private care, and it all begins with the introduction of the ‘Toothpick VIP’ card.

How does it benefit the patient?

The ‘Toothpick VIP’ card is cost effective and simple to use, and through its use, patients can benefit from an immediate 20% discount on private dental treatment at participating practices in the UK.

The card is available for a low annual fee and it is possible to include family members into the plan. This money-saving scheme offers unlimited use, and can be used for both pre-existing conditions and emergency dental treatment.

How does it benefit practices?

Because this scheme is not an insurance policy – it is a money saving option – it is beneficial to dentists and patients alike. Essentially, any practice in the UK that is registered with Munroe Sutton can offer this service, which is likely to attract new patients, in turn increasing practice profit. What’s more, practices are likely to receive positive reviews and build a good rapport with new and existing patients.

Working with Munroe Sutton offers copious opportunities for networking and free promotion, as it liaises with customers of leading companies within insurance, finance and healthcare. Ultimately, involvement with this scheme could allow you to develop and unlock your business potential and it is completely free to join the network.

With studies showing that only 61% of people in England attend their dentist regularly[i], it is crucial that schemes such as ‘Toothpick VIP’ continue to be implemented. As prices continue to rise, so will the number of people that miss out on necessary treatment.

For more information please call 0808 234 3558 or visit www.munroesutton.co.uk

Quick and simple to use, cost-effective and proven to be 100% effectual, CleanCert products have not only been endorsed by the NHS for over a decade, but have consistently been shown to be a safer, easier and cheaper way to protect your dental practice.

At the BDIA Dental Showcase 2015, the team from disinfection experts CleanCert will be on stand O65 to explain how their products will benefit your practice.

We are all aware of the threats bio-films and dangerous pathogens pose to healthcare environments and as dental professionals you are responsible and accountable for reducing the risk of contamination. CleanCert offers affordable, proven and CE certified products that you can rely on to keep your patients and your dental team safe from infection.

Providing dental professionals with a number of ‘best in class’ water purification and disinfectant products, CleanCert also offers a dedicated water-testing and equipment disinfection service that will ensure your practice always complies with crucial HTM 01-05 and Health and Safety Executive (HSE) regulations.

To see how you could benefit from these easy to use and highly effective products, be sure to visit the CleanCert team on stand O65 at this year’s BDIA Dental Showcase.

For more information, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0844 351 1115

A staggering 95% of dental professionals (NHS Providers and Performers) working within the NHS who responded to the most recent  NHS Confidence Monitor have stated that they are less confident in the future of NHS dentistry than they were 12 months ago.

Over 300 NHS dental professionals completed the second NHS Confidence Monitor, a comprehensive industry survey conducted on behalf of Practice Plan, sharing their views about the future of NHS dentistry. The aim of this on-going survey, which will take place every six months, is to gain insight into the profession’s confidence levels in NHS dentistry over the coming months and provide a snapshot of the mood of the profession going forward.

The NHS Confidence Monitor also revealed that dentists are very worried about their own future, with 90% of respondents saying they are less confident about their career prospects within NHS dentistry going forward than they were a year ago.

Confidence levels are also at a shocking low in terms of dentists’ ability to offer their patients the right balance of treatment versus prevention in times to come under the NHS, with 85% of respondents expressing fears that the balance won't be right.

94% of respondents said they had lost confidence that practising dentistry within the NHS will offer an appropriate level of remuneration in the future, serving as a worrying statistic for the Government since this is suggestive of staffing shortages in times ahead if dental professionals choose to leave NHS practice.

It also seems that there is little confidence that dental teams will be able to work effectively within the NHS framework as time progresses, with 89% feeling less confident on this matter than they did in the previous 12 months.

Perception of patient satisfaction is also at a worrying low, with over three-quarters (77%) of respondents lacking confidence that patients will be happy with the outcome of attending an NHS dental practice in the future, when compared to 12 months ago.

Commenting on the results, Eddie Crouch, Vice Chair of the Birmingham Local Dental Committee, stated: ‘I think it’s worrying that so many people have become markedly more despondent since the last survey. I think it’s partly anticipatory and partly because the issue appears to be so low down the Government’s list.

‘It seems a sad state of affairs and we can only hope that results such as these will persuade the powers that be to look at the situation anew in consultation with representatives of the profession.’

Each NHS Confidence Monitor survey will be followed up with a forum of key opinion leaders, dentists and dental professionals to explore the results in greater depth and place them in context. The next forum is scheduled for October 2015, after which the group’s opinions on the survey results will be made available to the dental profession in the UK.

In the meantime, to see the full results or for further information on the NHS Confidence Monitor, please visit www.NHSDentistryInsights.co.uk.  

Providing you with all the information and skills you need to maximise your investment in cutting-edge digital technologies, Carestream Dental is running FREE seminar sessions for the CS 3500 intraoral scanner.

Giving you practical tips and ensuring you get the very most out of your equipment, the sessions will cover everything from benefits of digital impressioning to ensuring consistency of image quality and practical techniques when using the handheld scanner.

You’ll even have the opportunity to get hands-on with the scanner and experience the advantages first-hand.

Ideal for you and your whole team, the CS 3500 seminar evenings are completely free to attend. The CS 3500 intraoral scanner comes with a dedicated laptop and software, and there is even now 0% interest-free credit available, so you’ll have everything you need to get started!

The autumn / winter meetings will be held 6.30pm – 9.00pm on:

• 17th Sept - Jersey
• 22nd Sept – Derby
• 6th Oct - Cheltenham
• 7th Oct - Haydock
• 8th Oct - Oxford
• 28th Oct - Norwich
• 29th Oct - Kent
• 11th Nov - Bath

To book your free place please call 0800 169 9692.

For more information please contact Carestream Dental on

0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook 

In 2006, the NHS and Primary Care Trusts (PCTs) introduced the current funding system to NHS dental practices based on the amount of Units of Dental Activity (UDAs) completed in one year. Since NHS England took over the responsibility from PCTs in 2013 operating this system, a total of 27 Area Teams replaced the 150 PCTs nationwide.

There is no sign the pressure on practices to reach their UDA targets will ease. In fact, underperforming practices today could be finding the targets even harder to meet; any shortfalls in one financial year are carried over to the next, meaning a ‘rolling’ deficit is a real concern for year-on-year figures. During this financial year, NHS England is also required to reduce running costs by between 10-15%, so if anything a tightening rather than a slackening of the rules on meeting targets is inevitable[i].

In the quarter of the financial year ending December 31^st 2014, the NHS published data showing that in England, 88.8 million UDAs had been commissioned. This presented a 0.8% decrease from the same quarter in 2013, equating to 696,000 fewer contracts and also 90,000 fewer contracts than were commissioned in the previous quarter of 2014[ii]. This situation has had a knock on effect that determines the prospect of selling those NHS practices struggling to make the quotas they’ve been allocated. 

The sale of practices with NHS contracts in some areas of the UK has been detrimentally affected where NHS England has over-commissioned dental services. Simply having enough people in a locality to justify a contract hasn’t proven to be reason enough to award one. It doesn’t automatically follow that the community wants more NHS dentistry; they may instead prefer long-standing local private practices, or worse still, not be seeking dental services at all.

Failing to be within 4% of the fixed year-on-year target can be catastrophic, in the most extreme cases practice contracts can be terminated. In examples such as underperformance or closing during contractual hours, NHS England initially serves a breach notice but if the practice then makes any kind of future breach of contract (which may be for an entirely different reason) the contract can be immediately revoked. NHS England will then negotiate a new contract, with less funding. Also, the degree of leniency previously afforded to NHS dentists will diminish with Area Teams having to enforce a harsher approach and breaches of contract are far more likely to be issued this financial year than ever before. In cases of underperformance alone, NHS England may deem that a practice was over-funded for the services being provided and will effectively ask for a refund from the practice (a claw back).

Nowadays, competition is fierce between NHS practices to entice patients through the door so that they have a fighting chance of meeting their UDA targets. This fact contributes towards complicated agreement negotiations when valuing a dental practice for sale. Purchasers (and their financial backers) involved in buying NHS practices must thoroughly research and become assured that the UDA contracts can be maintained and that they have the finances for any necessary improvements to facilitate this. Sellers on the other hand, will want to ensure that the post-completion obligations and liability are kept to a minimum. In short, a shrewd perspective and business plan are two essential ingredients for all involved in the sale of NHS practices. The predicted outcome of patient recruitment plans and any expense involved in them needs to be assessed and built into the valuation of the dental practice for sale.

A claw back of 500 UDA’s is equivalent to a £11,000 reduction in funding (based on average treatment costs) which can seriously undermine profit, so a potential buyer will need these kinds of figures incorporated in the practice value. Essentially, you are on your own in terms of building a patient base, NHS Clinical Commissioning Groups play no part in filling appointment slots. This means examining the practice’s current performance to see if there is room for improvement on reputation and profit.

Action plans cover anything from a complete re-fit of the surgery and reception areas, to designing a trendy website, prioritising SEO and right down to the skill of your receptionist in welcoming patients and putting them at ease. The team at Dental Elite can help you identify key areas to note during the sale of NHS dental practices whilst retaining a realistic view of the changes that actually need to be made to the business; often the simplest aspects such as chairside manner and the comfort of the patient waiting room are the cheaper and most effective alterations needed.

For more information and to find out how Dental Elite can value
and assist your practice sale visit www.dentalelite.co.uk, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01788 545 900

There are an infinite number of ways to improve our world from peace in the Middle East through to saving endangered species. In every case, mankind can effect changes by working in unison, communicating, cooperating and taking small, positive steps forward.  Poverty and suffering needs the attention of those fortunate enough to have more, helping those with less. Similarly, with knowledge on pollution and waste, we must consider the impact of what we discard on the environment.

A 2010 study at the University of Georgia considered 192 countries bordering the Atlanta, Pacific, Indian oceans, Mediterranean and Black Seas, and found that 275 million tonnes of plastic waste had been generated in one year. An estimated 8 million tonnes of it was dumped at sea – amounting to five shopping bags full of plastic on every foot of the coastline [i].  The same study estimated this would double by 2025, to ten plastic bags for every foot of coastline.

The largest ocean rubbish site in the world is in the North Pacific Subtropical Gyre – a   floating mass twice the size of Texas where plastics outnumber sea life six to one[ii].  The result of such abuse to our seas is that 44% of all seabirds, 22% of cetaceans, all species of sea turtle and a growing list of fish species have plastic in or around their bodies ⁱⁱ. The seemingly innocuous household plastic toothbrush also plays a role, routinely found in the stomachs of dead seabirds and turtles worldwide[iii].

The truth is that every plastic product entering the sea will wreak havoc either directly to wildlife by ingestion or entanglement or when broken down into tiny fragments by UV rays constituting what is known as ‘plastic soup’, causing:

• Damage to critical ecosystems such as coral reefs and smothering of sediments.
• Chemical ingestion of marine organisms through ingestion of small plastic particles.
• Potential changes in biodiversity due the transport of invasive species on plastic fragments[iv].

Making a stand, Humble Brush has just been launched in the UK – an everyday toothbrush making a big difference. The handle is ergonomically fashioned out of panda-friendly bamboo – the fastest growing plant on earth with natural antiseptic properties. Complementing any contemporary bathroom, the biodegradable handle is non-slip, functional and stylish. The durable bristles available in a range of bright colours are nylon, free from bisphenol A (BPA) toxins, degrade over time, soft and gentle on gums. Every brush is packed in a transparent, biodegradable wrapper made from plants and the box is also 100% produced from recycled materials. In addition, for every brush sold, the equivalent amount of one toothbrush is donated to the Humble Smile Foundation to pass on to people in need of oral care.

By caring about your toothbrush, show you care about the world. For your free sample (one brush per practice) contact Humble Brush today.

Humble Brush is now available in the UK and Ireland. For more information please visit www.humblebrush.co.uk, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0286 862 8880. To order please contact our exclusive distributor Quintess Denta at www.quintesshumblebrush.co.uk

You can also follow us on social media:

@HumbleBrush and www.facebook.com/humblebrushuk

Wrights are delighted to be launching at this years BDIA showcase an orthodontic range from one of the leading providers of clinical solutions, G&H Orthodontics.

Don’t miss out on amazing discounts and promotions on quality brackets, bands, buccaltubes, wires, elastomerics and pliers. Cutting-edge products from G&H Orthodontics include:

• The innovative miniPrevail™ metal bracket system.
• The Premium M5™ Copper Nickel Titanium wire.
• The sleek and stylish VIPER™ Low Profile Buccal Tubes.

For a full list of products available, visit Wrights at stand M145 and find out how you can fulfil all your orthodontic supply needs.

For more information contact Wrights on 0800668899 or visit the easy to navigate website www.wright-cottrell.co.uk

Waterpik International, Inc. will be on hand at this year’s BDIA showcase with its fantastic range of oral care products.

Delegates can discover the innovative Waterpik^® Ultra Professional, with its user-friendly design and convenient one-minute timer with 30-second pacer to help patients floss thoroughly. The pulse-modulation technology also removes maximum plaque while gingival stimulation enhances circulation, for the ultimate clean feeling.

Also on display will be the Waterpik^® Complete Care, which combines sonic brushing with water flossing. The Sensonic^® Professional Plus Toothbrush is up to 29% more effective at removing plaque than another leading sonic brush,[i] with a bristle speed that is 25% faster.[ii] Used with the Waterpik^® Water flosser, which can remove up to 99.9% of dental biofilm in just three seconds from treated areas, ^i,  it delivers spectacular cleaning every day.

Visit the team on stand N45 at the BDIA Showcase and find out about the premium-level accessories available. For professional-standard cleaning, it’s time to introduce your patients to Waterpik ^® solutions.

For more information on Waterpik International, Inc. please visit www.waterpik.co.uk. Waterpik^® products are available at Amazon, in

Boots and at Superdrug stores across the UK and Ireland.

Oral health expert, Curaprox, has been creating and developing cutting-edge products since 1972, working with dentists, dental hygienists and university specialists to amalgamate the benefits of dentistry with pleasure.

At the heart of each product development is the unique criteria to create a product that is atraumatic, effective and accepted. The result is the delivery of innovative cleaning techniques and dental care products designed for professionals and patients alike. 

Products such as the CS5460 Ultra Soft Toothbrush, Black Is White whitening toothpaste with activated carbon and Curasept ADS® (Anti-Discolouration System), have all been designed to promote good oral health and accentuate patient knowledge.

By recommending these products, you could give your patients the opportunity to adopt an effective and effortless oral care routine into their daily lives, helping them to take a step towards better oral health.

To see live demonstrations of the new and highly popular products available and for the chance to put innovation into practice, visit Curaprox on stand 170 at the BDIA Showcase 2015.

For more information please call 01480 862084, email This email address is being protected from spambots. You need JavaScript enabled to view it.
or visit www.curaprox.co.uk

The experienced team from Clark Dental will be on stand G195 at this year’s BDIA Dental Showcase.

In partnership this year with the Dr Bob Khanna Training Institute and Medifinance, delegates will be offered a selection of CPD lectures and specialist presentations straight from the experts.

Visitors to the stand will also be able to learn more about the wide range of state-of-the-art equipment Clark Dental has to offer. This includes dental units from market leaders Anthos and A-dec and the latest in digital radiography from Schick and Sirona. What’s more, delegates will be able to discover the Florida Probe with Voiceworks and the new disposable Dolphin tip, and the unique T-Scan that accurately records bite force dynamics, occlusal force and timing. These products are just a small selection of the vast catalogue available, which can provide everything a modern dental practice will need to be successful.

In addition, delegates will be able to learn more about the dedicated design-and-build turn-key service that Clark Dental provides practitioners wanting to upgrade and update their practices. By combining 40 years’ worth of experience with an in-depth knowledge of dental technology, the team can help translate those design dreams into reality.

 Come and visit the team and discover what they could offer you.

For more information call Clark Dental on 01268 733 146, email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.clarkdental.co.uk

When it comes to unveiling your new and exciting products, timing is key! As one of the first major dental shows of the year, The Dentistry Show 2016 will enable you to reveal your latest and greatest in style, while networking with the 8,000 plus delegates expected.

The Dentistry Show 2016 will be working alongside leading societies and associations to deliver you a high quality and high value experience, including names such as the British Academy of Cosmetic Dentistry (BACD), British Society of Periodontology (BSP), British Endodontic Society (BES), British Association of Dental Nurses (BADN) and many more.

With the support of The Product & Services and Launchpad UK Guides exhibitors receive extensive coverage leading up to the event through print and online media platforms, show guides and direct mail to delegates promoting your products and company logo.

80% of exhibitors from 2015 have already booked in for 2016 with a confirmed total of 196 stands. With a first come first serve choice on location avoid disappointment and book your place now!

Sign up now and guarantee your place at one of the biggest dental events of the year.

 

The Dentistry Show and DTS 2016 will be held on Friday 22^nd and Saturday 23^rd April, NEC in Birmingham. For further details visit www.thedentistryshow.co.uk call 020 7348 5270

or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Pull up a chair with A-dec at this year’s BDIA Dental Showcase. The experienced team from A-dec Dental UK Ltd. will be on stand M65 at this year’s BDIA Dental Showcase.

With 50 years of experience in designing dependable, ergonomic and stylish dental equipment, A-dec has become synonymous with consistently high-quality innovation.

Visitors to the stand will learn how ergonomy, style and leading technology have been expertly brought together to give dentists everything they need from a dental chair and nothing that they don’t.

With a range of dental stools and celebrated dental chairs that suit every clinical need, including the premium A-dec 500, the contemporary A-dec 400 and the new A-dec 300 and Performer, professionals in all disciplines can benefit from intuitive solutions.

Your surgery layout can be designed by one of the dealer partners and the units installed by skilled and accredited engineers, all backed by excellent support and customer service whenever it is needed.

Be sure to visit the team at this year’s BDIA Dental Showcase to find out what’s new and what unique solution they could offer you.

For more information about A-dec Dental UK Ltd, visit:

www.a-dec.co.uk

The use of dental loupes, microscopes and disinfection products have become a staple tool within any practice, and are a crucial investment.

For Nuview, delivering excellent customer service and on-going support underpins the provision of such products.

The quality of the product is paramount, however, and that is why Nuview exclusively distributes cutting-edge products with precise image delivery and colour fidelity such as the Carl Zeiss EyeMag Smart – which boasts 2.5x magnification, a choice of five configurations and a superb depth of field.

What’s more, because a safe and hygienic environment is of utmost importance, Nuview offers a range of Continu products - a HTM01- 5 compliant alcohol free solution – designed for effective surface, hand, instrument and equipment disinfection.

Nuview, who can be found on stand K90 at the BDIA Dental Showcase 2015, is a front-runner in providing modern, lightweight and ultra-comfort products. To find out more about leading loupes, microscopes and the Continu product range, visit Nuview at the BDIA Showcase 2015.

For more information please call Nuview on 01453 872266,

email This email address is being protected from spambots. You need JavaScript enabled to view it., visit www.nuview.co or ‘like’ Nuview on Facebook.

Do you want to know how you can effortlessly increase your patient recruitment? Visit the team from Munroe Sutton on stand M205 at this year’s BDIA Dental Showcase to find out how it can be done.

With an ever expanding network of healthcare and insurance institutions, Munroe Sutton can connect you with a truly expansive range of new patients – all eager to benefit from the affordable, high quality treatment you will be able to provide them.

By integrating you into a prodigious network of dental care providers, you will benefit from nationwide marketing and quality assurance – meaning more patients will know about you and the excellent service you offer. What’s more, this service is completely free for dentists to join.

With over 30 years’ experience and a steadfast commitment to bringing patients and dental professionals together, the team at Munroe Sutton are ready to help you develop your business.

Be sure to come and talk to the friendly team about how you can get involved at the BDIA Dental Showcase 2015.

For more information please call 0808 234 3558 or visit www.munroesutton.co.uk

The on-stand experts will be at this year’s BDIA Dental Showcase 2015, showing delegates why PerioChip^® is a first line treatment for periodontal disease.

PerioChip^® provides unique adjunctive treatment for periodontitis. After root surface debridement (RSD), PerioChip^® is a reliable product to supplement your hard work by controlling bacteria and preventing infection without using antibiotics.

Designed for treating periodontal pockets >5mm, PerioChip® takes only 30 seconds to apply. Once placed, the chip immediately releases a high local concentration of chlorhexidine diglucontate, killing 99% of subgingival pathogenic bacteria over a seven to ten day period.^[i] For further peace of mind the antimicrobial effects of PerioChip^® continue to suppress bacterial flora for up to 11 weeks enabling the periodontium to stabilise and heal.[ii]

The BDIA Showcase is ideal opportunity to have a practical hands-on demonstration from the PerioChip^® team and grab some valuable information to help your patients. Come and see us on stand D115.

To order PerioChip^® or for further information Freephone 0800 013 2333 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Visitors to the Tandex stand at the BDIA Dental Showcase 2015 will be delighted with the vast range of oral health care products on offer.

Reflecting both the traditional and innovative, Tandex offer an array of superior quality toothbrushes and interdental brushes, as well as specialist health care products to encompass every patient’s needs.

With over eight decades experience of production and supply, Tandex provide PVC free, ergonomic designs which have been developed and tested with the help of leading clinicians and hygienists to ensure that Tandex products deliver optimal oral hygiene.

Tandex will also display and demonstrate specialist aftercare kits for maintaining good oral hygiene and compliance both during and after implant, orthodontic or cosmetic dental treatments. Every kit is supplied with precise professional guidance for effective cleaning techniques to ensure that patients achieve excellent standards of hygiene appropriate to their specific procedure.

Make a note to meet the Tandex team on stand M200 at the BDIA Dental Showcase 2015, to see a fabulous range of products that could change your patient’s lives for the better.

For more information on Tandex’s range of products, visit www.tandex.dk

or visit the Facebook page: www.facebook.com/pages/Tandex-UK/234855250044190?fref=ts

The expert team at Christie + Co has one simple aim: to use its extensive market experience to get the best results for your business.

At the BDIA Dental Showcase 2015, Christie + Co will be on stand H130, ready to show you the range of advice and information the specialist dental team can offer.

A wide range of services are offered by the team, including buying and selling a practice, finance and insurance. Chartered surveyors will also be on the stand to advise on property related matters or formal Bank valuations should you require one.

Regulated by RICS, the team of experts will be sure to tailor their expertise to your individual circumstances and make sure you get precisely the result you need. By combining local knowledge with national insight, their understanding of the dental market is second to none.

If you are looking for market-leading, innovative advice, come and visit Christie + Co at this year’s BDIA Showcase.

To discuss how Christie + Co might help you achieve your future plans please call today on 0207227070

With extensive knowledge of the dental market and an excellent single point of contact service, Dental Elite is one of the leading companies in dental recruitment, finance, valuations, acquisitions and sales.

“My representative was very supportive and I found it extremely valuable to be able to deal with the same person throughout the whole process,” says one principal from Sussex who recently sold their practice.

“I also recommend Dental Elite,” says Chris Hobley from Northamptonshire. “Their attention throughout the sale and follow up was excellent.”

It is clear to see that Dental Elite strive to go above and beyond in delivering personalised support and assistance. That is why they also go the extra mile to assist with CQC applications, offer advice and insight in EDITDA and use a clear and transparent fee structure.

What’s more, two members of the team will be taking part in this years London2Paris bike ride on behalf of Bridge2Aid, and Dental Elite promise to donate £5 for every set of details taken leading up to the charity event.

To register your details and show your support, visit Dental Elite at stand I135 at the upcoming BDIA Showcase and enjoy a drink in their complimentary wine bar!

For more information on Dental Elite visit www.dentalelite.co.uk, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01788 545 900

With over 100 years’ of experience, Wrights is dedicated to providing top quality dental supplies, services and equipment to practices across the UK.

Exhibiting again at this year’s BDIA Showcase, Wrights is delighted to be launching an orthodontic range from one of the leading providers of clinical solutions, G&H Orthodontics.

Wrights is also pleased to reveal a new partnership with Dentally, provider of ingenious practice management software designed to simplify and enhance communications and daily workflows.

Whatever you need, you are sure to find it among our 30,000+ products, ranging from cutting-edge surgical equipment to handpieces and innovative infection control solutions. What’s more, they are all offered with a free next day delivery service for maximum convenience.

Providing a 24-hour accessible service, products can be browsed via E-Catalogue and purchased online through My Wright Place, where web only offers are always available. 

If you need an excellent, customer-centred and reliable service, the experienced team at Wrights comprises of various professionals including sales consultants, service engineers and service technicians, all here for you.

To find out more about how Wrights can help you with all your supply needs, visit us on stands M120 and M145 at the BDIA Dental Showcase 2015.

For more information contact Wright on 0800668899 or visit www.wright-cottrell.co.uk

With a wide range of dental products available, be sure to visit the 3M ESPE team on stand J45 at this year’s BDIA Dental Showcase.

• Discover the highly recommended[i] Filtek Bulk Fill Posterior Restorative
• Learn more about the consistently accurate[ii] True Definition Scanner
• Achieve natural shades[iii] with the easy to polish[iv] Filtek Supreme XTE Universal Nano Composite
• Care for your patients with Xylestesin solution for injection, with 2% lidocaine, indicated for routine-type dental interventions.

To discover more about these innovative solutions and many more, make sure to visit the 3M ESPE team at the BDIA Dental Showcase 2015.

For more information, call 0845 602 5094 or visit www.3Mespe.co.uk

For those of you looking to introduce cutting-edge solutions to your practice, the wait is over.

Carestream Dental will be demonstrating the very latest digital imaging products and practice management software at the BDIA Dental Showcase this year.

The CS 8100 3D is a fine example of the innovation on offer, bringing the power of 3D imaging within the reach of every general dental practice. Delivering images of outstanding clarity with a simple and smooth image capture process, the CS 8100 3D will significantly enhance your diagnostic and treatment planning processes.

Also on display will be the latest CS R4+ practice management software, featuring the exciting real-time data benefits of Springboard. In addition, you’ll be able to find out more about leading products such as the new CS 7200 phosphor imaging plate system and popular CS Solutions.

Make sure you don’t miss out and visit the team from Carestream Dental on stand G15 at the BDIA Dental Showcase 2015.

For more information please contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook 

As a provider of dental care and treatment, the quality of service you deliver is of paramount importance to your patients, and by extension, to the success of your practice. You strive every day to meet the ever-growing and sometimes complex demands of your patients, using your skills and facilities to work closely with them and tailor your service to their needs.

This involves listening carefully to patient concerns and offering bespoke advice and guidance to support them, helping them overcome their problems while being as accessible as possible, and centring all treatment and services around them. Perceiving your patients as individuals with unique personality traits, characteristics and needs underpins the trusting and respectful relationships at the core of your business.

A UK independent dealer for UK independent providers

For the past 44 years, The Dental Directory has been dedicated to nurturing its customer relationships with the same ethos at its heart; focusing on your business as a unique entity. Known within the UK dental industry for its high quality customer service, The Dental Directory has evolved with the profession to help you meet the demands of increasing regulation and rising patient expectations.

Today, The Dental Directory works closely with some of the modern dental corporates (constituting 10% of their customer-base) but the team retains the same ethos it always has and remains as committed as ever to supporting independent practices around the UK. Your local representative is easy to reach whenever you have a question or require support, and those in management roles are also contactable should you wish to speak to them directly. Each and every customer receives a service tailored to their individual needs, ensuring a mutually beneficial relationship where practices have access to top-of-the-range products and services at affordable prices.

Only the highest quality

The truly dedicated full service dental dealer is committed to providing only the highest quality of products and technologies, offering an array of globally leading brands to help your practice streamline its daily processes and enhance clinical outcomes. From cutting-edge CAD/CAM technologies to leading endodontic instruments, handpieces, consumables and facial aesthetic products, the full portfolio is sure to provide everything you may need. What’s more, with 99% of all orders made in 2014 dispatched the same day, you can be confident to receive the fast and efficient service you need.

Increasing value

As The Dental Directory continues to evolve with the changing tide of dentistry, it looks forward to advancing with you to the next level. With the customer as its focal point, the company hopes to expand the services available. The Dental Directory already collaborates with DBG to bring you a spectrum of training, CQC support and equipment maintenance opportunities, adding value for you and your practice. Building on the success of these, The Dental Directory will continue its quest to identify problems faced by professionals and provide an effective solution.

True both of the products and additional services available, the company is committed to offering tools that will simplify your daily practice processes for the enhancement of your dental care provision and ultimately the profitability of your business. Working in collaboration with the manufacturing teams at Unodent, we continue to enthusiastically endorse these high end products and offer the full range at affordable prices. In addition, you can rest assured that all data is stored with stringent safety and security protocols in place, ensuring your information is always kept private.

Sharing your passion

The team at The Dental Directory understands and shares your passion for clinical excellence and efficient business strategies. Delivering the solutions you need, when you need them, trust The Dental Directory to provide the support your practice needs to truly excel.

For more information on the innovations and services available form The Dental Directory, please call 0800 585 586, or visit

www.dental-directory.co.uk

With a diverse line-up of leading speakers, the BACD Twelfth Annual Conference looks set to be another exciting and inspiring event. Delegates will be treated to some of the best education the dentistry profession has to offer, from some of the world’s most prominent experts.

Like previous years, there will be a wide range of vibrant presentations and workshops to discover, covering topics including isolation techniques, veneer preparations, crown lengthening techniques, anterior composites and BACD Accreditation processes. Discussing his own involvement at this year’s event, Dr Oliver Harman says, “My sessions this year will be looking at the use of lasers in modern dentistry. Dr Mark Cronshaw and myself want to give delegates an overview of where we are today with this impressive technology, to explore some of the theoretical ideas and how they can be applied in practical scenarios to great effect.

“It sometimes takes a little while for technologies like this to transition from one sector to another. With already established applicability in medical situations, we want to show delegates how it is now time for lasers to be integrated more in dental work.

“We will be going through the wealth of evidence and research that has been conducted on the use of lasers to explain their viability in practice – as well as exploring a number of important cases that show how lasers have contributed positively to treatment.

“I think we’re very much at that point now – we’ve reached the critical mass where research, evidence and results have culminated to show how the use of lasers in dentistry can become truly mainstream.”

Dr Harman has extensive experience in all aspects of cosmetic and general aesthetic dentistry. Not only does he provide high quality treatment from his own clinic in Tunbridge Wells, Kent, he consults for clinics in Helsinki and Saudi Arabia. In 2010 he achieved the prodigious British Academy of Cosmetic Dentistry Fellowship Award. 

He says, “I think the BACD is a driving force behind the legitimising of cosmetic dentistry – for both professionals and patients. I also think the BACD is at the very forefront of cosmetic dentistry – and it’s bringing together the latest concepts from across the globe and has been a world leader in a minimally invasive approach. It really emphasises how we should not just focus on UK dentistry, but look worldwide for ideas and new techniques. It’s broadening our minds.”

With such a dynamic line-up of presentations and workshops to choose from, the BACD Annual Conference is an event which simply cannot be missed. For dental professionals of all levels, the three-day event will feature something for everyone – and is a great opportunity to meet and network with like-minded, enthusiastic and friendly colleagues. Be sure not to miss out: save the dates in your diary today!

The BACD’s 12^th Annual Conference runs from 12^th - 14^th November 2015 at The Hilton London Metropole Hotel. Go to www.bacd.com, email Suzy Rowlands at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0207 612 4166.

Brought to you by Healthcare Learning in association with Sterling Dental Group and Practice Plan, the Clinical Innovations Conference (CIC) 2015 presented some of the industry’s most exciting innovations and latest technologies. Not only this, but the event gave attendees an excellent opportunity to gain up to 14 hours of verifiable CPD, in the form of a dynamic and eclectic lecture programme.

Included amongst a prodigious line-up of leading speakers were Chris Barrow, Dr Komal Suri, Bob McLelland, Sheila Scott, Jansie Van Rensberg and Tony Knight. The topics of their presentations were truly diverse and catered to a wide range of interests and specialities – but were united by truly forward-thinking philosophies.

The event was perfectly balanced by the Clinical Innovations Awards, held on the Friday evening in association with MyDentist. A chance to celebrate some of the achievements and innovative successes in the profession last year, it also gave delegates the opportunity to relax and network with like-minded colleagues.

Be sure to keep up to date with Healthcare Learning for information about next year’s event – sure to be as inspiring and educational as this year’s. Don’t miss out!

For more information call 020 7400 8989, visit www.healthcare-learning.com or email This email address is being protected from spambots. You need JavaScript enabled to view it.

And follow us on twitter for all the latest @smileonnews @hlc_smileon

543 Dental Centre and Genix Healthcare, both members of the Association of Dental Groups (ADG), are dedicated supporters of the Teeth Team charity.

The well-established school-based supervised tooth brushing programme aims to promote the importance of oral health among children, reducing inequalities and instilling effective dental routines in young people.

The charity’s recent review of dental health among children involved in the scheme found an overall reduction in the presence of decayed, missing or filled teeth (dmft) in the past year. The number of those needing treatment reduced from 25% to 19% between January 2014 and May 2015.

This is encouraging news for both the public and the profession, but with work still to be done, it’s important for all to get involved and help improve oral health for the next generation.

For more information about the ADG visit www.dentalgroups.co.uk.

Since its inception in 2009 The Dentistry Show has continued to grow, with an increase of 808 delegates since 2013 alone[i]. With its second time running in April, this major event will be held on Friday 22^nd and Saturday 23^rd of April 2016 at the NEC Birmingham.

High value experience

With The Dentistry Show expecting to host more than 400 stands on the exciting exhibition floor, 2016 is set to be yet another year of innovation. What’s more, it will be one of the first major dental events of the year; giving delegates the opportunity to see the unveiling of the latest and most innovative products, materials and technologies available.  

The use of the Launchpad UK marketing campaign will return this year ensuring the latest information on cutting edge products is delivered to delegates. The exhibitors themselves will also be available to discuss the investment of products and the benefits that they provide for practices and individuals.  

Networking

With 8,000 expected to attend The Dentistry Show 2016, it is the perfect arena to network with respected speakers, suppliers, exhibitors and colleagues. Moreover, the atmosphere and buzz of this event is sure to spark ideas on how to improve patient care and inspire professionals to create a better and more profitable practice.

Education

Judging by the success of 2015 and the impressive attendance at the 120 seminars and workshops, 2016 is set to be an unmissable year. Ranging from business skills workshops and compliance clinics to lecture programmes designed for each member of the team, the Core CPD Theatre and more, there is something available for every role within the dental industry. With world-class guest speakers and hands on demonstrations lined up, extensive CPD learning is also available for all attendees.

Don't miss out

The Dentistry Show prides itself on providing for all that dentistry demands and places importance on information, innovation and education. If previous years are anything to go by, it is set to be an outstanding year, not only for The Dentistry Show, but also for all of dentistry itself.

The Dentistry Show and DTS 2016 will be held on Friday 22^nd and Saturday 23^rd April, NEC in Birmingham. For further details visit www.thedentistryshow.co.uk call 020 7348 5270

or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Committed to providing innovative technologies and ensuring you receive all the training you need to maximise on the benefits, Carestream Dental is running FREE seminars for the CS 3500 intraoral scanner.

The seminars will demonstrate the simple transition from conventional impressions to digital modalities, offering a wealth of practical advice for you and your whole team.

An ideal platform for the sharing of ideas and experiences, you’ll also hear success stories from other dentists, technicians and patients and discover how the CS 3500 can save you time and money while ‘wowing’ your patients.

Confirmed dates:

• 22nd Sept - Derby
• 6th Oct - Cheltenham
• 7th Oct - Haydock
• 8th Oct - Oxford
• 28th Oct - Norwich
• 29th Oct - Kent
• 11th Nov - Bath

Completely free to attend and with 0% interest free credit details available at the events, can you afford not to come along?

To book your place please call 0800 169 9692.

For more informationabout  Carestream Dental call

0800 169 9692 or visit www.carestreamdental.co.uk

Or follow us on Twitter @CarestreamDentl and Facebook

A focus on prevention means you’ll be rewarded with satisfied patients who require less invasive treatment. It encourages trust and loyalty too, and will mean you can establish a reputation for providing an all-round, comprehensive service, rather than for just ‘fixing’ teeth.

A long-term preventative strategy starts with taking time to get to know your patients and their background and listening to what they are saying. Do you know which of your patients are at greater risk of coronary heart disease, stroke or diabetes due to factors such as family history or lifestyle? Are they aware that periodontal disease can increase the risk of these conditions (as supported by a huge body of research)? Or that their implant treatment could be compromised by smoking due to the increased risk of peri-implantitis[i]?

Open channels of communication and an approachable attitude are fundamental for every member of the dental team. From the minute a patient steps inside your surgery the atmosphere should be friendly and supportive.

One of the major challenges will be patient compliance so it’s important to recommend high quality adjunctive products in order that effective oral hygiene routines can be maintained at home.

Leading products such as the proven Wisdom Clean Between Interdental Brushes have soft, rubber filaments, which make them easy and comfortable to use for all patients including those with implants, fillings or crowns, or orthodontic appliances. They are particularly beneficial for patients who have found wire interdental brushes difficult or painful to use in the past, as the design allows for a gentle yet thorough clean. With a tapered stem they are available in three sizes to allow access to varying sizes of gaps between the teeth. Wisdom Clean Between Interdental Brushes are clinically proven to remove plaque from interdental spaces, thereby reducing the risk of gingival disease[ii]^,[iii] for enhanced oral health. In a recent poll, they were also recommended by 100% of dental professionals[iv].

From September Wisdom will be offering, via dental wholesalers, a Dentist Surgery Pack of Wisdom Clean Between Interdental Brushes for you to use on patients. These will consist of a dispenser box with 100 cello-wrapped sample packs of each colour of brush, with a solution suitable for every patient you see.

As a practitioner your job is to help your patients achieve and maintain a high standard of oral health all-year round. Invest time in every person who comes into your surgery and talk to them about how important their contribution is in maintaining healthy teeth and gingiva. It’s about working together, adapting a routine as circumstances demand and supporting each other by making simple changes. Small changes to patients’ home-care oral routine such as the addition of the Wisdom Clean Between Interdental Brushes, can make a huge difference to their dental health and general well being for years to come.

For further information please visit www.wisdom-toothbrushes.com or call 01440 714800

The BDA Benevolent Fund provides essential emotional and financial support to dentists and their families in severe need. Below is an example of just one of the many beneficiaries the Fund has helped.

Dr G was a dentist of 44 years old. He sold his practice after he had suffered health problems, mainly due to the stress of running a practice and dealing with the changes in contractual procedures. He began working as a locum dentist and was delighted when his wife became pregnant with their second child. Unfortunately his wife experienced a traumatic pregnancy and found it difficult to care for their children, putting more pressure on Dr G. Worrying about his family sparked off his depression, which led to time off sick and marriage problems, in time leading to a separation from his wife. Gradually the stress and anxiety caused a mental breakdown and he had to take a break from work.

Dr G had been earning a good income when he was working, but this had since stopped leaving him with massive debts. He had initially managed to keep all his bills up to date, but gradually his savings disappeared and he was unable to pay monthly bills or towards costs to support his family. When he approached the Fund he was embarking on the process of returning to work as a dentist after receiving appropriate support with his health, but his many debts and little income left him struggling. He also needed to ensure his CPD was up to date and was concerned about how he would pay for this.

Dr G’s confidence had been severely affected by his recent experiences but he was determined to get back to work as soon as he could. He was now dealing with his anxiety and was in the process of rebuilding his marriage and sorting out his financial affairs. The Fund was able to offer him a grant to help with immediate expenses and a monthly grant towards his living costs.

This is just one of the many success stories from the Fund. To enable them to continue helping people to get their lives back on track they need your support. Giving a regular donation, however small, could make a huge difference to someone’s quality of life.

Donating online could not be easier, set up a JustGiving account today and support your fellow dentists who urgently require your help.

The BDA Benevolent Fund relies on your help to continue this work,
so please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.bdabenevolentfund.org.uk
 

And if you are in need of help yourself, please contact us now.

All enquiries are considered in confidence.

Registered charity no. 208146

The dental practice sales market is experiencing one of its busiest ever periods, with growing demand for all types and size of practice. Christie + Co can help you make the most of this favourable environment.
 

Having built up a vast wealth of knowledge and experience of the dental sector, Christie + Co is perfectly suited to advise you through all aspects of practice acquisition or sale.

From guidance on preparing your practice prior to valuation, to securing funding for a practice purchase, Christie + Co have all the answers you need and can help you to achieve your long term goals.

If you are looking to buy or sell a dental practice, turn to the experts at Christie + Co. The straightforward and friendly team will carefully guide you through the entire process.

To discuss how Christie + Co might help you achieve your future plans please contact Simon Hughes on 020 7227 0749

This year’s BDA Benevolent Fund Annual General Meeting was held on the 19 June at the British Dental Association’s headquarters in London.

Chaired by BDA President and Fund Patron, Professor Nairn Wilson CBE, the meeting provided a fantastic opportunity to review all of the Fund’s recent achievements and look forward to the coming year. 

In addition, officers of the Fund were duly elected, with Dr Ann Rockey named Chairman, Dr Bill Nichols as Vice-Chairman, Professor Ros Keeton named Honorary Treasurer and Dr Allan Franklin as Honorary Secretary.  

Providing much-needed assistance to UK dentists and their families who are struggling financially, the Fund provided grants and loans totalling £175,000 in 2014.  The Fund depends upon the generosity of the profession to continue this work and would like to extend a heartfelt thank you for your ongoing support.

To give a donation today please go to www.bdabenevolentfund.org.uk or if you, or a colleague you know, are in need of help, please contact us on 020 7486 4994 or at This email address is being protected from spambots. You need JavaScript enabled to view it.

Nobel Biocare sponsored two sessions at this year’s EuroPerio8, presenting outstanding speaker line-ups and updates on the very latest advancements in the field.

On Thursday, Christer Dahlin, Iñaki Gamborena and Eric Rompen presented to a capacity crowd on ‘Hard and soft tissue parameters to support optimal aesthetics – innovative approach to materials and techniques’.

They discussed everything from the challenges of biological mechanisms to the benefits of healing abutments and the evidence supporting biocompatible materials currently on the market. Key innovations mentioned included the Angulated Screw Channel (ASC) abutment, PEEK healing abutments and the new NobelActive® Wide Platform and NobelParellel® Conical Connection implant systems.

On Friday, leading international clinicians Chadur Wadhwani and Stefan Holst joined Eric Rompen to consider ‘Multi-causality of peri-implanitis – Give the bone the chance to survive’. This session explored aetiology of complex chronic infections like peri-implantitis and demonstrated factors that can facilitate bone healing.

The crowded lecture theatre was packed full of enthusiastic delegates keen to learn from some of the best in the business and advance their own skills. Inspiration and innovation were clearly abundant and a great event was enjoyed by all.

To discover more about the cutting-edge products available from Nobel Biocare and the benefits they offer your implant patients, contact the team today.

For more information, contact Nobel Biocare on 0208 756 3300, or visit www.nobelbiocare.com

Bringing you a one-of-a-kind event this November, the Nobel Biocare Team Conference 2015 can’t be missed.

This exciting event will present a totally unique learning opportunity for all members of the dental team. Surrounded by like-minded professionals, there will be time for discussion, debate and networking, including a chance to broaden your existing knowledge and share in each other’s experiences. Along with a stunning but practical conference location and environment, you won’t find a programme quite like this anywhere else in the UK!

Delivering educational experiences on an unprecedented scale, this conference will present a truly outstanding speaker line-up, with more than 25 internationally leading professionals. You’ll be able to look back at what we have learnt since it all began with Torsten Jemt, before exploring the modern innovations such as the All-on-4® treatment concept with Wolfgang Bolz. Renowned for their expertise in prosthodontics, immediate implant placement and associated periodontal conditions, Daniel van Steenberghe, Sreenivas Koka, Joseph Kan and Rishi Patel will discuss everything from effective case selection to maximising aesthetic results.

Sharing tips from the very forefront of oral surgery, Ian Brook, Edmond Bedrossian, Carl Manhem and Isabella Rocchietta will look at various clinical techniques and case studies that are sure to inspire. Also considered leading authorities in their respective fields, Guy Mclellan, Richard Brookshaw, Peter Wohrle and Alessandro Pozzi will explore the different aspects of digital dentistry, including CAD/CAM and 3D modelling, demonstrating the many benefits available to improve clinical outcomes and ensure an integrated workflow.

For those looking to expand their knowledge and understanding of implant design and materials, don’t miss Jose Navarro and Rishi Patel, and Andrew Dawood will offer a wealth of practical hints and advice when facing rehabilitation of severely compromised patients. Michelle Ryckman and Steve Bongard will also help the entire team communicate more effectively with patients, encouraging increased treatment acceptance and helping you grow your business.

In addition, ideal for dentists and dental technicians alike, Stefan Holst, Susan Tanner and Glenn McEvoy will present a practical session on ‘Clinical & laboratory realities: partnering for future success’. Discover fresh ideas on how to improve your inter-team relationships for enhanced collaboration and exceptional treatment outcomes.

Learn through interaction

Enabling you to make the very most of the rich educational offerings, a unique programme format will be presented. Everyone is invited to the first session of the day on Friday, during which leading speakers will share their perspectives and expertise on management of terminal / failing dentition. The programme then splits into a two-track system, when you can either explore the art and science of exceeding patients’ aesthetic expectations, or discuss pioneering changes in the arena of modern dental implantology.

In the afternoon, you will have the choice between eight different masterclasses and hands-on workshops, allowing you to get up and personal with the world-class podium speakers. Sessions will then be repeated on Saturday morning so you can attend a second workshop or masterclass of your choice. After lunch on Saturday, everyone will gather together once again to demystify the options available for patients with a compromised maxilla and fixed prosthesis.

To compliment the unrivalled speaker line-up and pertinent topical subjects, Friday evening will host the Team Conference Gala Dinner. Dressed in your finest, the event will offer the perfect opportunity to network and enjoy an evening in the company of friends and highly esteemed colleagues.

The Nobel Biocare Team Conference will be held on 6^th and 7^th November at The Brewery in London. A grand yet inclusive environment, the entire dental team will be brought together for two days of intense but practical training and education, delivered by some of the best in the business in a fresh and unique way.

To raise the bar of your dentistry and ensure you operate at the very cutting-edge of the profession, make the most of this year’s Nobel Biocare Team Conference and the astounding, one-of-a-kind programme available. Secure your delegate position by booking online today.

For more information, register online at www.nobelbiocare.com/uk2015, or contact Nobel Biocare on 0208 756 3300.

According to research, humans can process visual information around 60,000 times faster than text.[1] As such, the use of graphics and photos in presentations or posters can be an incredibly effective tool with which to deliver information to your audience.

This does not mean that text is superfluous. It is vital to provide context and deepen the explanation for the visual aids you decide to use. Nevertheless, text must be used sparingly. Long, compact paragraphs of it can be difficult to penetrate – especially from the distance at which most presentations or posters will be viewed. Text needs to be read and its meaning digested, and this takes time. Instead, consider using listed points and shorter sentences to expedite the process.

The type of font you use is also crucial. Avoid script-like fonts, no matter how attractive they may look. Serif fonts are far easier for the human eye to process and by using them, you can maximise the ease with which your audience can assimilate your written information.

You must also consider the colour of your font and of the background upon which you will display it. If poorly chosen, text can be difficult to read and will, most likely, be ignored. For example, harmonious colours like blues and greens are far more difficult to distinguish from one another so try to avoid using them together. Complimentary colours, on the other hand, are far clearer – yellows and purples, for example – but tend to seem a little garish and childlike. In most cases, light backgrounds and dark text work best together. They may be less striking but are, overall, the most effective. What’s more, when they are juxtaposed with good visual components, they can be unassumingly aesthetic.    

Therefore, you must also carefully choose your graphics or photos. Not only must they be eye-catching on their own, they must also compliment your text. Ensure that any photos are of high enough quality to be scaled up to a big screen if necessary. Pixelated images are simply awful to look at, as are those that are excessively blurred or out of focus.

Importantly, each image or graphic must earn its place. Unnecessary pictures undermine an otherwise effective presentation or poster, as do those that are not succinctly linked to the information you are giving. Remember to include figure numbers for each image to anchor them to your text; this way your audience will know exactly where they are required to look, and why.

Graphs and charts are similarly indispensible for conveying large amounts of data easily. Like your other images though, they must always be relevant. They must also be well labelled and easy to understand and, often, simplicity is the best way of achieving this. 

Less is more is almost certainly the way to create a concise, clear and stylish presentation or poster. Avoid crowded text and irrelevant material, garish or harmonious colours. By displaying your information in a way that is easier for your audience to understand, the more they will be able to process and remember.

These are exactly the types of considerations that entrants must keep in mind for the BACD’s inaugural Eposter Presentation. Calling on dentists who are no more than three years graduated, the Academy is excited to showcase some of the most progressive thinking in the industry through this presentation.

All accepted posters will be evaluated by an experienced committee comprised of Dr Anoop Maini, President of the BACD; Dr Donald Sloss, Chair of the BACD Credentialing Committee and Dr Simon Chard, Chair of the BACD Young Membership Committee.

They will be looking for posters that are clear, eye-catching and informative – and that concisely present a diverse range of research and clinical innovation.

The winners will be announced on the evening of Friday 13^th November, during the BACD Gala Dinner, where they will receive a variety of fantastic prizes including one year’s BACD membership and complimentary registration to next year’s Annual Conference.  

All submissions must be uploaded to the World Dental Posters website by Friday 2^nd October 2015 and entrants will receive notification of their submission no later than the end of that month.

For the opportunity to present some of your own innovative and progressive ideas to a wide and renowned audience, be sure to submit your entry for the BACD Eposter Presentation.

For more information about the BACD Eposter Presentation and for further enquiries about the British Academy of Cosmetic Dentistry, go to www.bacd.com

To upload your completed posters on the World Dental Posters website, go to www.worlddentalposters.com

Dr Rashed Ala-Uddin from The Gardens Dental Centre has been referring implant patients to Ten Dental for over 18 months:

“Referring to Ten Dental is a straightforward and easy process, I just email over the patient’s details and X-rays and Ten Dental contact the patient straight away to arrange the initial consultation.

“Overall my patient’s have found the process very good and are positive about their experience at Ten Dental.

“I feel completely confident in the ability of the Ten Dental team and it is extremely helpful to be able to refer patients into their expert hands to ensure they get the best treatment possible.”

Dr Martin Wanendeya and Dr Nik Sisodia at Ten Dental provide a comprehensive and thorough implant referral service for your patients. They are both renowned experts and are able to deal with all cases. Contact the knowledgeable team at Ten Dental today to find out more.

For more information about Ten Dental and The Implant Restoration Course visit Facebook/Implant Restoration Course-IRC, email: This email address is being protected from spambots. You need JavaScript enabled to view it., visit www.implant-restoration.com or call 020 7622 7610

We all want an easier life, especially when it comes to work. As the dental profession benefits from a wide range of technological advancements it means there are many methods available to be able to do this.

Although digital imaging systems do incur an initial outlay, the effect they can have on your working life can be of huge benefit to you and the rest of the dental team. MyRay produces a range of systems to suit any needs, such as the Hyperion X9, which incorporates a modular concept enabling you to start with 2D panoramic imaging and upgrade to its 3-in-1 solution when required.

The MyRay range also boasts intraoral X-ray units offering you precision positioning and imaging every time. The ergonomic unit offers wireless convenience and image clarity meaning that taking radiographs is simple and fast.

To discover how you could revolutionise your dental practice through digital imaging, contact MyRay today.

For more information contact MyRay on 0870752221 or go to www.my-ray.co.uk.

“We were delighted to team up with Munroe Sutton,” says Sarfraz Ghauri, principal dentist at Ghauri Dental Centre. “We’ve been with them since 2013 and we have seen an ongoing increase in new patients throughout that time.

“Partnering with Munroe Sutton has helped us to accommodate a wider clientele, including insurance patients. This really is the main benefit: having access to so many new patients, all of whom can be confident that our practice has been screened for the highest quality by Munroe Sutton. This allows a greater degree of trust between the practice and patients.

“The administrative support and advice Munroe Sutton offer is also excellent.

“I would have no hesitation in recommending them to other practices, particularly those wishing to expand the range of patients they cater for.”

With over 30 years’ experience, Munroe Sutton is committed to connecting patients with the best practices. By being part of its prodigious network you will be able to source new patients and improve your business.

To find out exactly what Munroe Sutton can do for you, contact the friendly team today.

For more information please call 0808 234 3558 or visit www.munroesutton.co.uk

Do you have patients that grind their teeth and cause dental damage?

Sparkle Dental Labs can join you in the fight against destruction and to help reduce the effects of bruxism by producing top quality night guards and splints.

After a detailed impression, you can rely on the expert knowledge of award-winning Sparkle Dental Labs to create accurate and efficient appliances.

As one of the largest British dental laboratories, Sparkle Dental Labs’ team of highly experienced technicians are committed to providing consistently good workmanship using cutting-edge technology and processes.

All products are handcrafted using first class, traceable materials, to exacting British standards and in full compliance with the regulations.

Dedicated to patient care, Sparkle Dental Labs understands that each patient deserves the best and extends the upmost attention to detail to every product.

Help your patients to avoid the damage of the grind now – put your trust in the expert hands of Sparkle Dental Labs and contact the team today.

For any additional information please call 0800 138 6255 or email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit:

www.sparkledentallabs.com
 

Don’t be daunted by dental microphotography. It can be invaluable for improving the examination and treatment of your patients and also enables you to produce high resolution, vibrant, clear images extremely easily.

The Carl Zeiss OPMI Pico dental microscope combines maximum functionality and high specification with user-friendly operational features.

The OPMI Pico makes fine details clearly visible, and provides solid support for the most challenging treatments whether in restoration, endodontics, implantology or periodontics.

The OPMI Pico dental microscope offers fine focusing and a five-step magnification changer for quality vision and it is exactly tailored to the needs of dentistry. Objective lenses with focal lengths of 200mm, 250mm 300mm and 350mm are available to match the microscope to the dentist’s preferred position. Alternatively Varioskop technology can be incorporated to allow a variable working distance, enhancing posture an ease of use.

Practitioners can integrate a digital or video camera with the OPMI Pico dental microscope to produce brilliant images bringing benefits to the patient and improving the quality of examinations and treatment available.

A high performance dental microscope with integrated camera equipment will produce fast, efficient results adding value to the dental practice.

For more information please call Nuview on 01453 872266, email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.nuview.co

Mr Matthew Garnett is a specialist Periodontist and Prosthodontist and works as a Consultant in Restorative Dentistry at Newcastle Dental Hospital; he uses Carl Zeiss EyeMag Pro F loupes with a Feather Light LED and is delighted with the enhanced visualisation they provide.

“Having routinely utilised loupes for in excess of 10 years, I have been well aware of the visual and postural benefits that can be achieved; however that being said, I have recently invested in the EyeMag Pro F loupes, and the optical clarity of the prismatic lenses and greater magnification is outstanding and has far surpassed my expectations. I have greater vision with a clear and wide field of view and excellent illumination is offered by way of the Feather light LED. All of these features facilitate the way I undertake all of my periodontal plastic surgery in addition to my general operative dentistry.

“There is no reason not to use the loupes, the weight is compatible with comfort and you can use them all day and not feel any added pressure. As well as this, the charge on the battery for the Feather Light is more than sufficient for a full days clinical work.”

Carl Zeiss magnification systems are exclusively available in the UK from Nuview, contact the team today to see how your daily practice could benefit from the enhanced visualisation on offer.

For more information please call Nuview on 01453 872266,

email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.nuview.co

Dr Senthan Perinparajah from Smiles Dental Epsom has been particularly impressed with the in-depth and comprehensive nature of the Implant Restoration Course run by the experts at Ten Dental:

“I attended the first course in 2013 with the aim of improving my skill set and providing an additional service to my patients.

“It was fantastic and the tutoring knowledge of Dr Nik Sisodia and Dr Martin Wanendeya was excellent. They provided me with a comprehensive foundation to implant restoration, and through the hands-on elements of the course I am much more confident in placing implant restorations.

“The intimate, almost one-to-one training provided by Nik and Martin allowed me to clarify any queries that I had, and I now have an increased understanding of how to restore more extensive complex cases.

“Offering implant restorations in the practice has added more value to the patient care we are able to provide, as being their referring dentist I have been involved with their treatment from beginning to end.”

For more information about Ten Dental and The Implant Restoration Course visit Facebook/Implant Restoration Course-IRC, email: This email address is being protected from spambots. You need JavaScript enabled to view it., visit www.implant-restoration.com or call 020 7622 7610

Does your practice pride itself on the provision of high quality patient care and treatment? Are you looking to reduce the burdens of running a business in order to focus on dentistry?

At Rodericks Ltd, we share your ethos and passion for excellence. Every practice within the group is dedicated to delivering first-class clinical and patient care, with quality training and outstanding service at the heart of everything we do.

By joining the group, you can not only benefit from more educational opportunities, but also enjoy less administrative and regulatory responsibilities. You will have the time and the resources to concentrate on what you do best – providing excellent dentistry and services to all your patients.

Owned and run by practising dentists, the team at Rodericks Ltd understands what it will take to retain and build on your practice’s legacy and reputation, and seeks to do just this.

If you are interested in joining the team, we would be very pleased from you.

  For more information please visit www.rodericksdental.co.uk, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01604 602491.

Award winning laboratory, Sparkle Dental Labs now offers comprehensive Professional Tooth Whitening Kits.

These functional kits are specially formulated, manufactured and packaged in the UK to ensure quality and comfort for all your patients. The whitening gels are available in three strengths – 6% HP, 10% CP and 16% CP – all of which are proven, effective and predictable.

What’s more, Sparkle Dental Labs creates the custom-made bleaching trays as standard, so there is no longer any need for you to purchase or hold reserves of whitening stock, leaving you with more room, less hassle and expense.

Sparkle Dental Labs is dedicated to maintaining high quality workmanship and service at every stage. The best materials are sourced and experienced technicians using the latest equipment expertly craft products in the state-of-the-art facilities. Furthermore, Sparkle Dental Labs meets all ISO and DAMAS accreditation to guarantee consistently safe and reliable products.

For first-class whitening products at a competitive price, free pick up and delivery, and fast turn around times contact Sparkle Dental Labs today.

For more details about Sparkle Dental Labs, please call 0800 138 6255, email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit: www.sparkledentallabs.com

The dental practice sales market is experiencing one of its busiest ever periods, with growing demand for all types and size of practice. Christie + Co can help you make the most of this favourable environment.
 

Having built up a vast wealth of knowledge and experience of the dental sector, Christie + Co is perfectly suited to advise you through all aspects of practice acquisition or sale.

From guidance on preparing your practice prior to valuation, to securing funding for a practice purchase, Christie + Co have all the answers you need and can help you to achieve your long term goals.

If you are looking to buy or sell a dental practice, turn to the experts at Christie + Co. The straightforward and friendly team will carefully guide you through the entire process.

To discuss how Christie + Co might help you achieve your future plans please contact Simon Hughes on 020 7227 0749

Providing you with all the information and skills you need to maximise your investment in cutting-edge digital technologies, Carestream Dental is running FREE seminar sessions for the CS 3500 intraoral scanner.

Giving you practical tips and ensuring you get the very most out of your equipment, the sessions will cover everything from benefits of digital impressioning to ensuring consistency of image quality and practical techniques when using the handheld scanner.

You’ll even have the opportunity to get hands-on with the scanner and experience the advantages first-hand.

Ideal for you and your whole team, the CS 3500 seminar evenings are completely free to attend. The CS 3500 intraoral scanner comes with a dedicated laptop and software, and there is even now 0% interest-free credit available, so you’ll have everything you need to get started!

The autumn / winter meetings will be held 6.30pm – 9.00pm on:

• 17th Sept - Jersey
• 22nd Sept – Derby
• 6th Oct - Cheltenham
• 7th Oct - Haydock
• 8th Oct - Oxford
• 28th Oct - Norwich
• 29th Oct - Kent
• 11th Nov - Bath

To book your free place please call 0800 169 9692.

For more information please contact Carestream Dental on

0800 169 9692 or visit www.carestreamdental.co.uk

For all the latest news and updates, follow us on Twitter @CarestreamDentl and Facebook 

This year, Nobel Biocare celebrates being ‘First for 50 Years’. Having sold more than 11 million units worldwide, the company’s dedication to research and innovation has ensured it remains at the lead of the dental implant field.

Today, Nobel Biocare offers an array of cutting-edge solutions to not only enhance clinical outcomes, but to also enable a smooth and easy workflow.

The recently expanded portfolio of products now includes:

• NobelActive^® Wide platform (WP) implant – features a 5.5mm width to satisfy stability requirements in the posterior region.
• NobelParallel^® Conical Connection (CC) – a parallel-walled implant designed for reliability, enhanced osseointegration and immediate loading.
• NobelProcera^® Angulated Screw Channel (ASC) abutment – offers exceptional access for implant restoration even in limited vertical space within the posterior region.
• Full-Contour Zirconia (FCZ) Implant Crown – available in eight shades for outstanding aesthetics.

All these innovations are available as part of Nobel Biocare’s new complete posterior solution – produced specifically to address common problems faced when placing and restoring implants in the posterior zone.

Highly effective as stand alone solutions, together, these products offer even better results.

So to find out how Nobel Biocare has remained ‘First for 50 Years’, discover the leading innovations available for yourself.

For more information on the Complete Posterior Solution and other exciting innovations available from Nobel Biocare, please call 0208 756 3300 or visit www.nobelbiocare.com

Do you regularly place and restore dental implants? Would you benefit from a comprehensive product solution that ensures exceptional results every time?

Have you heard about the innovative new complete posterior solution from Nobel Biocare?

Offering a choice of leading implants, abutments and restorative adjuncts, the complete posterior solution has been designed to deliver the increased strength and reliability you need for posterior implant treatments.

It consists of the new NobelActive® Wide Platform and NobelParallel® Conical Connection implants, as well as the Angulated Screw Channel (ASC) abutment and Omnigrip tooling™, which enable a wealth of new restorative possibilities even in limited vertical space.

The atomically-shaped PEEK temporary and healing abutments further serve to optimise the emergence profile, and the NobelProcera® Full-Contour Zirconia (FCZ) Implant Crown provides strength and outstanding aesthetics to complete the restoration.

While effective as standalone innovations, the complete posterior solution ensures predictable and long-lasting results for every patient. Find out more from Nobel Biocare.

For more information, contact Nobel Biocare on 0208 756 3300, or visit www.nobelbiocare.com

Over the past couple of decades there has been a rapid rise in the use of dental implants to replace missing teeth. This has led to an increase in the development of implants and with more than 500 available on the market the choice is vast[1].

The large numbers of implants available come in all shapes and sizes with considerable variations in the material used, the morphology of the implant, the type of abutment connection and the surface characteristics¹.

From a chemical point of view, they are currently being manufactured from three groups: metals, ceramics and polymers. These are commonly divided by biocompatibility based on the type of biological response they elicit in the long-term interaction with the host tissue. These include biotolerant (stainless steel, chromium-cobalt alloy), bioinert (titanium, carbon) and bioactive (hydroxylapatite, ceramic oxidized aluminium)[2]^,[3].

Titanium remains the material of choice, as it offers no allergic and immunological reactions and no neoplasm formation. Bone grows along the titanium oxide surface, which is formed immediately (9-10 seconds) after contact with air or tissue fluid and can reach a thickness of 2-10nm in one second. This stable surface is biocompatible and provides high corrosion resistance, high passivity and resistance to chemical attack^3,[4].

Implants also vary in design. The majority of modern root form dental implants are threaded, although the thread pitch or profile can differ significantly between manufactures. Threads play an important role in primary stability and long-term success of dental implants. The micro-thread, for example, features small threads around the neck, which engage the dense cortical bone better and distribute occlusal loads more optimally[5].

Surface properties of the implant can also greatly influence the longevity and function of the implant-supported prosthesis[6]. Rough implant surfaces result in better osseointegration than smooth surfaces, though smooth surfaces seem to have a reduced risk of future bone resorption³.

Surface design is one factor along with length, diameter and shape that affects the contact area; this consequently impacts on stability and the ability of the prosthetic to withstand force. The maximal load is proportional to the total bone-implant contact surface, although the ideal fixture size remains to be determined. However, the dimension of implants should be congruent with the bone available at the surgical site and the treatment plan².

Implant dentistry is an evolving science with new materials and designs continually being introduced. Working with a laboratory that uses the latest technology and research to create high-quality implants is essential.

Sparkle Dental Labs is one such laboratory that continues to invest in research, development and the latest state-of-the-art technology. The wide range of outstanding implants includes those from the most popular brands, which are all crafted by experienced, highly skilled UK technicians. The high quality materials complement the expert craftsmanship and with full traceability for every item, you are guaranteed first class products every time.

Implantology continues to advance, and by working with a leading lab, dental professionals can liaise with expert technicians to ensure the best implant is chosen for every case, aiding integration and optimising success.

For more details about Sparkle Dental Labs, please call 0800 138 6255, email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit:

www.sparkledentallabs.com

Whatever you have planned for your retirement, there are many elements you need to put in place before you can enjoy your well deserved time off. Ensuring you have in place the most suitable pension scheme for you is just one of the necessary steps. With many options available, it’s crucial to understand the benefits of each, as well as your eligibility.

A welcome change for many pension holders came in the shape of the Pension Reform in April 2015, which increased flexibility and access to funds from the age of 55.

There is no limit on the amount permitted to be taken from pension pots once the policy-holder has reached this milestone age. However, only a quarter of these funds are tax-free so managing the other 75% needs serious consideration. Any amount removed from the pot beyond the first tax-free-quarter, will be added to other incomes and taxed at the relevant tax band rate – which could mean 45% for some professionals.

If the 25% tax-free lump sum is taken from the pot, there are several ways to make the most of the remaining 75%:

• Purchasing an annuity – providing a guaranteed income for life.
• Implement flexible retirement income/flexi-access drawdown – the 75% is invested in funds constituting a regular taxable income (as with an annuity). However, this option involves risk as income is relative to the performance of these investments and is therefore not guaranteed.
• Take small cash sums – treating the pension pot like a savings account. However, there is little protection for yourself or dependants and three quarters of each sum is subject to a tax deduction and possible additional administration charges and limits.
• Take the whole pot as cash –this option doesn’t offer the pension holder or any dependents a secure income for life, however, and there is also a risk of running out of money too quickly.
• Mix all of the above options – the best combination can be determined by retirement age, income objectives, health, size of the pension pot and dependants.

It’s important to consider all options carefully – depending on your personal circumstances your priorities may vary from someone else’s. Best thing to do before you decide? Get professional advice on keeping investments high and deductions low.

Specialist medical and dental accountants Lansdell & Rose offer business advice alongside regular tax planning and financial accounting. Visit www.lansdellrose.co.uk or call 020 7376 9333.

Offer patients a comprehensive treatment solution with the Inman Aligner and ClearSmile Aligners. Designed to be predictable, simple and affordable, both the Inman Aligner and ClearSmile Aligners produce fantastic results every time.
 

Combined cases can also be produced from one set of impressions by sending to the ClearSmile lab. You will receive the Inman Aligner produced by a certified Inman Aligner lab and the ClearSmile Aligners in the same package, all built on the same digital arch evaluation.

Become a certified user of Inman Aligner and ClearSmile Aligners by attending one of IAS Academy’s hands-on or online courses. All aspects of treatment are covered from case evaluation to fitting and retention, so that you will be able to handle simple to moderate cases immediately.

Come and learn from leading clinicians and instructors in the field, as well as benefitting from case assessment and mentoring via online support. IAS Academy offers dentists a complete orthodontic training pathway from simple to complex systems, so you can be assured every aspect will be covered comprehensively.

Find out more today – build loyalty, attract new patients and ensure continued profitability of your practice by offering Inman Aligner and ClearSmile Aligners.

For information on the IAS Academy, visit www.iasortho.com or call 0845 366 5477.

There are already a number of world records that have been set in the dental sector. From the most people brushing their teeth together in one place (an astonishing 13,380 in total), to an elephant who received the largest ever dental caps (held in place with more dental adhesive than was used in the whole of Canada in a year!), to a vast array of individuals who have lifted and pulled inadvisably heavy objects with their teeth.

But as remarkable as these examples are, it is doubtful they will have a lasting, positive impact on the profession. That is why what happened in Târgu Mure?, Romania on May 16^th of this year is so important. At around 2 o’clock in the afternoon, over 1,500 people gathered in a municipal park and partook in the largest oral hygiene lesson in the world. Admittedly, the sixteenth largest city in Romania may seem like a somewhat innocuous setting for such an event to take place – but what it achieved was an incredibly encouraging step in the right direction in terms of raising awareness for the importance of effective oral healthcare.

As we are all aware, one of the biggest challenges faced by dental professionals today is the lack of understanding and effective education amongst patients, especially children. This makes both treatment in the practice and preventative homecare more difficult to achieve.

But by making oral health education fun and different, it may be possible to eliminate this difficulty altogether. Encouraging people to take part in something like a world record can be incredibly motivating. The chances are that they will be able to take away not only memories of an enjoyable day, but some useful information that will benefit them and their oral health in the future as well.

That is why the lesson in Târgu Mure? was such an effective one – and marked a significant attempt to help people understand the importance of maintaining their own oral health. Participants were led by Dr Ana Stevanovic for 30 minutes of brushing, flossing and learning all about the best methods of keeping teeth clean and healthy, with high-quality, everyday products that make doing so simple.

The event was proudly supported by leading oral hygiene expert, Curaprox. By providing participants with oral health care kits containing a number of its own excellent products, Curaprox showed its passion for providing patients with the tools and knowledge to improve their oral health.

The onus is now on UK dental professionals to replicate the success of the innovative Romanian oral hygiene event in an attempt to improve oral health in this country – perhaps then it won’t be long before the record set in Târgu Mure? will be broken, here in the UK.  

For more information please call 01480 862084, email This email address is being protected from spambots. You need JavaScript enabled to view it.
or visit www.curaprox.co.uk

The NobelProcera^® Full-contour Zirconia (FCZ) Implant Crown offers strength, flexibility, aesthetics and function with no cement in sight.

The FCZ Implant Crown is specifically designed for Conical Connection implants; it is s resilient enough for use in the posterior region and is ideal for molars. Its full-contour nature means there is no need for veneering.

Created with biocompatible materials to ensure maximum stability in the areas it matters most, the FCZ Implant Crown allows you to increase the number of high quality screw-retained restorations you place.

You can also use the FCZ with the innovative Angulated Screw Channel (ASC) abutment and Omnigrip^TM tooling for ultimate flexibility of placement and restoration.

What’s more, delivering natural-looking tooth colour with eight shades available, the FCZ Crown is easily adjustable without concerns of discoloration for highly aesthetic outcomes every time.

Predictable and flexible, the NobelProcera FCZ Implant Crown is designed to support Nobel Biocare’s Conical Connection imapltns and is an addition to the extensive range of components designed for outstanding results. Contact Nobel Biocare today to find out more about its innovative restoration solutions.  

For more information, contact Nobel Biocare on 0208 756 3300, or visit www.nobelbiocare.com

As small business owners, dentists encounter key business decisions daily, from day-to-day accounting to making difficult legal or financial changes. Just being able to balance all these aspects alongside the day-to-day provision of excellent healthcare can seem like an impossible task, especially for those without a formal business education or background.

Fortunately the 4dentists group is ready and waiting to help. With expects across a range of business specialities, the 4dentists group has all the elements needed to help remove some of the stresses of running a modern dental practice – making an impossible task achievable.

Across all its areas of expertise – legal, financial, accountancy, training, consultancy, insurance and setting up, buying and selling practices – the specialists at the 4dentists group are highly experienced and mindful of dentists' needs.

Don’t let running a dental practice become an impossible task, turn to the experts at the 4dentists group for professional, reliable guidance and advice.

For more information please call 0845 345 5060 or 0754 DENTIST. Email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.4dentistsgroup.com

CAP City Dental is a leading dental practice in Cannon Street, London run by Dr George Druttman, a highly skilled general and cosmetic dentist with specialist training in reconstructive dentistry. Last year Dr Druttman and practice manager, Egle Joel signed up to Zesty. Here they speak of their experience:

“As our clinic is based in the City of London and most of the patients are occupied in a busy office environment, we felt that the Zesty online booking service would be a unique and extremely convenient service for busy city professionals.

“From positive feedback our patients have provided we have learnt that the huge advantage of Zesty is the ability to book an appointment online, without making any phone calls. Patients find the system user-friendly and searching for a suitable dentist based in a convenient location is easy.

“We have been using Zesty for a year now; we gained our first booking in March 2014. It has been an exciting journey because as well as providing the modern facility of online booking to enhance our services, we have also enjoyed a surge of new patients particularly since Zesty began advertising the system at underground stations.

“We would definitely recommend Zesty to other practices because we feel happy and well supported with a truly wonderful service.”

Email This email address is being protected from spambots. You need JavaScript enabled to view it. visit www.zesty.co.uk or call 0203 771 7799 for more details

Dr. Gareth Hargreaves from Victoria Street Dental Practice in Cheshire was among the very first professionals to complete the hands-on training for the ClearSmile Brace, delivered by IAS Academy.

“I was already providing the Inman Aligner so the ClearSmile Brace was a logical step to offer a fixed system that would allow well-controlled 3D tooth movement, whilst maintaining all the same diagnostic and treatment planning principles I knew.

“I like the IAS Academy’s approach as it is firmly based upon correct diagnosis, treatment planning and informed consent, and the good support available offers peace of mind in an area of dentistry that is not without its detractors and increasing litigation.

“I thought the content, format and quality of the training course were all good. I left confident with my new skills and only weeks later, I am looking to bond up and start two cases in practice.

“I hope the ClearSmile Brace will provide more variation and interest to my working day, whilst giving patients the opportunity to achieve better smile aesthetics in a conservative way without needing to attend another practice.

“I would certainly recommend the ClearSmile Brace and training course from IAS Academy to other GDPs.”

For information on the IAS Academy, visit www.iasortho.com or call 0845 366 5477

Luc and Patrick Rutten are dental laboratory partners and dental technician educators from Belgium. They have been impressed with the Angulated Screw Channel® (ASC) concept from Nobel Biocare.

“The new ASC abutment has changed the way we work,” they say. “The titanium interface is more predictable than the old zirconia connection we used to rely on.

“The ability to offer a cement-free retention option is very important. Lots of dentists prefer screw-retained restorations because of the hazards of cement remnants and the complexity of cementing.

 “The ASC concept definitely gives us a competitive advantage.”

The ASC abutment and accompanying Omnigrip™ tooling offer new opportunities for the restoration of implants in the aesthetic zone.  The abutment can be placed at an angle of up to 25 degrees anywhere in a 360-degree radius, providing enhanced access even when working in limited space. With no cement necessary, there is also no risk of irritation to the gingival tissue.

For predictable and highly effective implant restorations in more cases, discover the ASC abutment and Omnigrip tooling from Nobel Biocare.

For more information, contact Nobel Biocare on 0208 756 3300 or visit www.nobelbiocare.com

The BACD is proud to announce its support of the fantastic dental charity, Make A Dentist (MAD).

Committed to offering dental assistance from one of the richest countries in the world to some of the poorest, MAD is a nationwide humanitarian campaign that provides education and clinical goods for dental students in Zimbabwe.

Education is of vital importance to the BACD, whether through its prodigious accreditation system, its innovative annual conferences or regular regional meetings – keeping dental professionals up-to-date with the most cutting-edge and innovative learning opportunities available is one of its key mandates.

Which is why the BACD is making a generous donation, equivalent to a year’s full membership, to Make A Dentist, in order to support dental professionals in less fortunate countries – and extend more effective learning to those who need it most.  

For further enquiries about the British Academy of Cosmetic Dentistry, call 0207 612 4166, fax 0207 182 7123, email Suzy Rowlands at This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.bacd.com.

Visit www.makeadentist.com to find out more about Make A Dentist.

Combining sophisticated technology with simple user interactions, the CS 8100 imaging system pushes the boundaries of panoramic imaging.

Brought to you by Carestream Dental, the intuitive CS 8100 features automated processes to enable a smooth and efficient workflow. Images produced are crystal clear with minimal spinal column shadows for accurate and reliable diagnostics.

Its compact design provides versatile installation possibilities and it can be adjusted to suit patients of all heights, shapes and sizes, enabling image acquisition in just 10 seconds.

Connecting to your network vie Ethernet, the CS 8100 excels both on its own and when integrated within your existing practice management software, enhancing the image sharing and communications processes with patients and other team members.

Giving you even more peace of mind, the team at Carestream Dental are committed to the eXceed customer service programme, ensuring you have easy access to all the information and support you could need, whenever you need it.

Discover the CS 8100 panoramic imaging system from Carestream Dental today.

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

For the latest information and news from Carestream Dental, make sure you are connected via Twitter and Facebook!

Follow us @CarestreamDentl and like our Carestream Dental Facebook page to be among the first to hear about new products, exciting competitions and the latest research designed to streamline your daily practices and help you grow your business.

Our social media platforms also share a variety of fresh ideas to help you make the most of your digital technologies. Plus, you have the perfect opportunity to reach us should you ever need any extra advice or support.

Providing an array of leading digital imaging solutions and practice management software, the team at Carestream Dental are committed to delivering only exceptional standards of customer service. Through our dedication to eXceed, the business programme ensuring excellent service, we constantly strive to make sure you receive all the help and support you need, when you need it.

So if you don’t already, follow us today!

For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

When we offer endodontic treatment to patients it helps if they are, at least, a little bit anxious. I don’t want them to be scared, but it is important for them to be concerned about, firstly, the condition of their teeth and, secondly, about the proposed treatment.

Similarly, in cosmetic dentistry, we need our patients to be a little bit vain, because if they weren’t, they wouldn’t want the treatment in the first place. Of course, in both of these cases, there has to be a balance. It would be incredibly unhelpful for us, as clinicians, to have an utterly terrified patient, or one that is so dysmorphic that their expectations have become unreasonable.

What we are looking for, therefore, is a sense of equilibrium. Not too much, but just enough. My family’s motto has always been même dans la modération être modérée – or, ‘even in moderation be moderate.’ I remember this idea being embodied by my aunt, who has not long ago turned 92. She always (somewhat ironically) insisted that she did not want to live for a long time – she just wanted to live healthily. She made grand pronouncements in the kitchen about what we should and should not eat and it turns out that she was probably right about a lot of things. She understood how to live in moderation and she knew the relationship between healthy eating and healthy living and that’s why she has just had a cookbook published.

Of course, food is an important consideration when we’re thinking about health. I recently read an article about how experts expect that by 2020 more liver transplants will be due to over-eating rather than alcoholism.[1] Indeed, by the same year, experts fear that at least a third of people in the UK will also be obese. As we all know, obesity can lead to any number of further health complications, including heart disease and diabetes.[2]

We are fortunate in our profession to be able to help with these concerns – we are all aware of the links between oral health and periodontal disease with both heart disease and diabetes and, as a result, we can be at the very forefront of necessary preventative treatments. And as we do so, we are in the perfect position to be able to help promote a moderate lifestyle and thus potentially extend lives healthily.     

We can apply this idea to all aspects of our lives – not just in health care and dietary considerations – and by doing so we can enjoy longer, happier and healthier lives. It can help us be better clinicians and, in turn, make us better patients.

For further information please call EndoCare on 020 7224 0999

Or visit www.endocare.co.uk

Dr Michael Sultan BDS MSc DFO FICD is a Specialist in Endodontics and the Clinical Director of EndoCare. Michael qualified at Bristol University in 1986. He worked as a general dental practitioner for 5 years before commencing specialist studies at Guy’s hospital, London. He completed his MSc in Endodontics in 1993 and worked as an in-house Endodontist in various practices before setting up in Harley St, London in 2000. He was admitted onto the specialist register in Endodontics in 1999 and has lectured extensively to postgraduate dental groups as well as lecturing on Endodontic courses at Eastman CPD, University of London. He has been involved with numerous dental groups and has been chairman of the Alpha Omega dental fraternity. In 2008 he became clinical director of EndoCare, a group of specialist practices.

Dental professionals are familiar with the sights; sounds and smells of the practice but these can be the catalyst for fear in some patients. Hearing the sound of the drill can evoke the perception of pain, the smell of cleaning solutions may bring back negative thoughts and the clinical environment, instruments or the sight of the chair can terrify some people.

National surveys reveal that around 36% of patients experience moderate dental anxiety and 12% of adults were classified as having extreme dental anxiety.[1] There is not always a clear-cut reason for dental phobia but many patients explain that they have been scarred by a previous traumatic experience.[2] Others are afraid of the unknown and many have simply inherited dental fear by association from their peers or parents.

The most common fear among patients is pain.[3] A phobia of needles is also reported by thousands of men and woman and the thought of having an oral injection understandably exacerbates their anxiety. A significant number of patients become anxious when they feel out of control, confined or helpless. Some people are terrified of not being able to breathe or swallow, have a fear of gagging or vomiting and others cannot cope with hands or instruments in their mouth or near their face.

Any practitioner will be aware that anxious patients need understanding and empathy, a level of support that makes them feel as comfortable and relaxed without prying into their inhibitions. It is important talk reassuringly to the patient whilst respecting their wishes. It’s critical to take plenty of time to explain every detail, maintain eye contact and encourage them to take deep breaths to calm down.

Even when fearful patients attend for a check up, they have made a terrific effort to be there. They may not be able to respond to your questions or feel like making small talk but you can put them at ease by being kind, gentle, patient and most importantly, non-judgemental. If the patient has severe dental or oral health problems due to neglect it may be ideal to break the diagnosis down and explain it in stages to avoid increased anxiety.

If the diagnosis is complex, you might need to refer the patient to a specialist practice, but you will need to be confident that they have the ability and empathy to treat anxious patients. London Smile Clinic is a referral practice with a team of specialist dental practitioners that are experienced in treating nervous patients. It is a centre of excellence with exceptionally high standards of dentistry and offer orthodontic, implantology and periodontal treatments as well as cosmetic dentistry. The dental team strive to make patients as comfortable and relaxed as possible and take the time to be gentle and understanding.

On facing their fears, patient can often feel surprised at how well they have been able to cope. Practitioners can boost their confidence by praising them and assuring them that they will look forward to their next visit, which will hopefully be less worrying.

For more information, please contact 020 7255 2559 or
visit www.londonsmile.co.uk/refer

The issue of waiting times is a common problem for dental practices. Although we may not be able to be give all of our patients what they want, all of the time, we can strive to ensure that waiting times are not at an unacceptable level.

Having to wait for an appointment is often the reason behind a patient choosing to go private, rather than have treatment through the NHS. A recent report in The Telegraph looked at claims that NHS doctors may be driving up waiting times in order to attract more private patients.[1] Controversial and unethical, definitely, and – just like in dentistry – paying to jump the queue does not guarantee a better standard of care.

However, the fact remains that when a dental patient is choosing where to have their treatment, waiting time could be a big part of that decision. Patients not only have high expectations, but they are savvy and organised. They may call you directly, or use online forums to find out the information they need. Loyalty to one’s dentist is an alien concept to many, particularly with a more itinerant population, and convenience is often King.

Being in control of your waiting times is the key to providing consistently excellent customer service. To be a successful, thriving practice in this competitive environment, customer service needs to be impeccable from the minute a patient makes contact. If a patient does not feel valued, they may not return even if the treatment was successful:  if you go to a restaurant and are served fantastic food by a bad waiter, the poor service is what will stay with you. Also, people have busy lives. If you schedule a follow-up months into the future, something more urgent may come up at a later date. Many are reluctant to book an appointment too far in advance, because they are unsure about their upcoming commitments and do not want the hassle of having to change it.

Having ‘acceptable’ or ‘reasonable’ waiting times means treatment plans have more chance of being completed. It also gives you the chance to develop a dialogue with patients and build on positive communication. You can give people oral healthcare tips and discuss how they have been working at home when you see them often enough; this also encourages trust, particularly if they want to discuss an issue that has been troubling them. If you are able to give an accurate timescale for their treatment, this is great for compliance.

A streamlined approach to waiting times will reduce stress for everyone who works at your practice; there will be less unhappy patients to deal with for one! To set reasonable waiting times as standard, you have to be ruthlessly efficient about how you organise appointments. Online booking platforms are fantastic tools for achieving this: for example, Zesty lets you upload only the appointments you want to fill, for your patients to browse and book. This allows you to keep your daily and weekly workload at manageable levels and gives you space for emergencies and routine follow-ups. Online booking will take some pressure off your reception staff too, so they can deal with people who come into the practice to arrange their care. Your elderly patients may prefer to discuss their needs in person, for example. As part of your ongoing commitment to excellent customer service and treating every patient with respect, you should give them this option. Online booking is a not quite a virtual reception area, more it is a conduit that will enhance what you already offer.

So many people still approach a visit to the dentist with negativity; they are worried about painful and/or lengthy treatment, are unsure about what they are entitled to on the NHS or how to get a good deal from a private practitioner. On top of all this, there is frustration about having to wait for an appointment and then being offered one that is inconvenient. Reducing wait times will help you work towards a more streamlined approach to your customer service. When this is improved, this will certainly go part of the way towards allaying your patients’ common fears and strengthening the relationship that you have with them. Look for tools that can help you set reasonable waiting times: they allow people to get actively involved in making decisions about their care and get the most out of their dentist, which, ultimately is what we should all be aiming for.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. visit www.zesty.co.uk or call 0203 287 5416.

The Company

At Wimbledon Clinics we were the first multidisciplinary clinic providing sports medicine and othopaedics in London and the South of England. Our team of orthopaedic consultants specialise in back and neck, foot and ankle, hip and groin, knee, and shoulder pain and we offer a range of solutions and options for treatment. Our goal is to provide exceptional care that focuses on the patient’s need by providing a strong non-operative care pathway alongside surgical excellence when required. Our patients know that they will not be over-treated or operated upon without appropriate trial of non-operatvie care.

The Challenge

We initially approached 7Connections as we were looking to attract new patients, and improve efficiency across the clinic. Our biggest challenge was that the principles were generating 60% of the turnover and we wanted to attract increased numbers of patients for the other specialties to even out the figures. Therefore the focus was on establishing a plan to generate direct referrals from marketing, additional revenue streams and recruitment of further associates.

The Solution

To do this first required restructuring our front of house and back office management processes. We started working with 7Connections, specifically with Tim Caudrelier, who has helped us immensely with the restructure of the team. This has delivered great results as the productivity and culture in the office has been significantly enriched. This has in turn had a positive impact upon the engagement of associates and the benefits can been seen across the clinic.

We also switched the vehicle from a Limited Liability Partnership (LLP) to a Limited company to better allow us to offer minority shares as part of our succession plan. Our finance reporting was then adapted to include monthly EBITDA and forecasting in addition to monthly budgeting, this has allowed a far greater perspective on our continuing progress.

We have also implemented a range of new internal systems, have out sourced our finances (bar day-to-day invoicing and debt collection), and are now in a position to measure and track our new marketing programme, which we have just begun rolling out. The service we received from 7Connections has facilitated the smooth nature of these transitions, and we have found that Tim has been available for calls, emails and meetings and has really gone above and beyond our expectations in the asistance he provided. What’s more, we have now also just completed our first marketing sequences with Jon Barrow and hope to see results from that very soon too.

Results

Having made the changes and followed the advice given, we have managed to get to within a few thousand of our end of year forecast, which proves how robust the changes have been. We have also vastly improved our ‘referrer nurture’ program which has seen an increase in referrals from those we engaged with.

Overall, the restructure has allowed us to trim costs and we have seen a 35% growth over the last year, the vast majority of this was for the associates not the two principle shareholders.

For more information about 7connections, please call 01647 478145 or email pThis email address is being protected from spambots. You need JavaScript enabled to view it..

Alternatively, please visit www.7connections.com.

The marketing options available to the dental practice vary widely, with differing target audiences, messaging opportunities and costs. Private practices in particular strive to attract new patients and maintain the existing patient-base to ensure a high chair occupancy, which will help the business to thrive. Importantly, a practice wishes to minimise the limited resource that they have on marketing activities in order to maximise investment in materials and equipment and improve the clinical care that they provide to patients. Careful consideration must be given to the allocation of budget, meaning that innovative marketing solutions need to be created.

The digital age has delivered a new, more cost-effective marketing channel to the general dental practice, but it can be resource draining in other ways. Search engine optimisation (SEO), social media platform updates and advertisements on complimentary web sites have their obvious benefits, but to truly optimize the practice’s presence takes commitment. Websites and social media platforms need to be updated frequently to improve SEO and so sporadic participation will not help achieve the end goal. To put the dedication that is required in perspective, most mid-sized to larger businesses have one employee dedicated solely to the digital role.

Other popular and more traditional marketing strategies include direct mail (both paper and electronic) and print advertising. The majority of practices would not have the tools, skill or time to create these activities in-house and so would need to seek external help. A professional and thorough service would be provided, but with a fee attached and also time commitment for a briefing, alterations and sign off on the final collateral. Also, the amount spent on the activity can sometimes outweigh the results, meaning it can be a costly exercise for a smaller dental practice to pursue.

A Complimentary Innovative Solution

Principals and practice managers responsible for the marketing functions need to find innovative, economical and time-friendly solutions that are less of a drain on resources whilst still being reliable and robust. Becoming a Munroe Sutton dental practice provides a solution. With over 30 years experience of designing, organising and managing affordable dental plans, Munroe Sutton works with some of the largest and most influential companies such as CIGNA and Allianz. Listed as a preferred supplier, Munroe Sutton provides unique dental plans that save customers money. The thousands of members that seek financial savings on dental treatment are directed to Munroe Sutton’s network of high quality dental practices, offering your business free promotion to encourage new patients. What’s more, to become listed on the Munroe Sutton network costs the practice absolutely nothing. 

Rather than spending considerable time, effort and expense on trying to attract new patients, Munroe Sutton does the hard work for you and will direct patients straight to your door.

For more information please call 0808 234 3558 or visit www.munroesutton.co.uk

'I would recommend any dental professional attend BACD's regional meetings,' says Max Atkinson, a technician at Maxim Dental Studio.
 

Max attended 'The Full Arch Implant Bridge - Immediate Placement, Loading and Aesthetics,' presented in Belfast by impassioned cosmetic dentist, Dr Douglas Lee. 

Dr Lee's objectives were to help delegates understand pre-prosthetic planning: the short-term goals, long-term considerations and treatment steps. Delivering the kind of high-quality learning and discussion that had become synonymous with the BACD, the overriding message was that brilliant, beautiful results are achievable by anyone and therefore accessible to all. 

The BACD runs a programme of year-round meetings and events all over the UK. You will not need to travel far to hear from some of the most renowned clinicians in the industry, talking on relevant issues for forward-thinking cosmetic dentists. Stimulating, inspiring and a great opportunity to increase your professional network, BACD regional meetings offer verifiable CPD. 

To find out what is happening near you, contact the BACD today. 

The BACD’s 12th Annual Conference, ‘The Aesthetic Equilibrium’, runs from 12th - 14th November at The Hilton London Metropole Hotel. Go to www.bacd.com, email Suzy Rowlands at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0207 612 4166.

When it comes to efficient tracking solutions for instrument sterilisation, you need look no further than the Steritrak Instrument Tracking system from Carestream Dental.

The web-based, user-friendly programme has been designed specifically to help you meet requirements of both the CQC and HTM 01-05.

The software’s ability to gather all pertinent data and automatically generate comprehensive, industry-standard reports will simply your daily processes for maximum convenience and peace of mind. It can also be seamlessly integrated within the new CS R4+ practice management software, which offers further key features to help streamline protocols and analyse practice performance in real-time.

What’s more, Carestream Dental is dedicated to the eXceed programme for the provision exemplary customer service every time, so you can be sure to receive all the advice and support you could need.

Make instrument sterilisation easy with Steritrak from Carestream Dental.

For more information, please contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk

The Dentistry Show and DTS welcomed an amazing 7,908* dental professionals this year, which represented nearly a 13% increase from 2014!

Visitors to the 2015 event described it as “A great team day out”, “Fantastic”, “Really enlightening” and “progressive and innovative”.

The Dentistry Show 2016 promises to build even further on this success, with yet more first-class learning and networking opportunities than ever before.

You can expect all your favourite features to return including two-day lecture programmes dedicated to each area of the profession, theatres exploring the very latest in each specialist field, world-class speakers and hours of verifiable CPD.

The extensive trade floor will also provide the perfect platform from which to source cutting-edge dental equipment, materials and products, with industry leading manufacturers and suppliers in attendance.

Held on Friday 22^nd and Saturday 23^rd of April 2016 at the Birmingham NEC, this is one event you don’t want to miss. If you only attend one dental show in 2016, make it The Dentistry Show and save the dates today!

The Dentistry Show and DTS 2016 will be held on Friday 22^nd and Saturday 23^rd April, NEC in Birmingham. For further details visit www.thedentistryshow.co.uk call 020 7348 5270 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

The BACD Annual Conference in November is prepared to welcome clinicians from across the profession as they look to learn from experts and specialists from around the world. Each year dentists and dental professionals enjoy the opportunity to hear from international, world-renowned authorities, and this year’s line-up looks set to satisfy all-comers.

Among the speakers at the conference will be Dr Howard Gluckman who will be leading a session on Implant Aesthetics and Soft Tissue Management that will cover the innovative new techniques associated with Partial Extraction Therapies (PET).

Dr Gluckman explains, “Delegates will discover all about Partial Extraction Therapies (PET) which enable the retention of the buccal plate and prevent ridge collapse during implant treatment. We will also be covering a range of soft tissue techniques that help create the ideal soft tissue harmony around implants.”

Whatever your level of experience, the BACD Annual Conference will have something for you. Book your place today and make the most of the exciting programme of lectures, panels and workshops, all presented by leading experts in their fields.

The BACD’s 12^th Annual Conference runs from 12^th - 14^th November 2015 at The Hilton London Metropole Hotel. Go to www.bacd.com, email Suzy Rowlands at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0207 612 4166.

Real-time data can have a huge impact on the efficacy of your practice management systems. Giving you an accurate analysis of how your practice is performing at any given time, it is the perfect tool to facility change and drive your business growth.

The latest CS R4+ practice management software from Carestream Dental now features the exciting Springboard as standard, which enables you to do just this. It has been designed to focus on key areas within your practice that demonstrate your performance with regards to chair occupancy, treatment plan uptake, appointment confirmations and efficiency of recare processes, highlighting the need for improvement wherever appropriate.