Head of Dental, Iain Stevenson, for Wesleyan Financial Services, discusses what the upcoming budget could potentially mean to dentists and why having a good understanding of your financial position now, could help you get ahead of the game.

Is your patient journey the best it can be? Are you confident that new patients joining your practice will be wowed by their experience? Could you do better? Practice Plan Regional Support Manager, Louise Anderson, suggests areas to consider for improvement.

As appointments at NHS practices become scarcer, more patients are turning to private practices for their oral health care. Many of them will have been long standing NHS patients and now that they are being asked to pay higher fees for their dentistry, they may have certain pre-conceived ideas about the sort of service they can expect from a private practice.

On Practice Plan’s recent Workshop Tour, Dr Barry Oulton showed attendees how they could offer their patients a first-class service without spending a lot of money. To be able to achieve this he emphasised it was important not just to meet their expectations, but to exceed them.

Take a step back

To state the obvious, before you can start making improvements you need to understand what’s already there. This will involve taking a step back and looking objectively at how your practice team works.

Ask yourself, “What impression would I get of my team and the practice if I were visiting for the first time?” If you’re to get the most out of this exercise, then you have to be prepared for some disappointments. After all, we’re looking for ways to improve things, so there will be things you see your team doing that you know can be done better.

Define what good looks like to you

To focus the review and make it easier for you to assess your team, it’s helpful to first develop your own ideas of what you would expect as a new patient. That way you can gauge your team against the blueprint of how you would like things to be.

It might be helpful to consider these five areas:

• Appearance
• Punctuality
• Public interaction with team members
• Behaviour/mindset
• Skills/capabilities

For each category, write down a few points that you feel are what you would expect from a first-class team. You can then use that as your benchmark and rank your team members against it.

Come up with the standards that you would expect from a team that meets your definition of first-class. This is the sort of exercise that need only take five minutes of your time, so it’s not something you need to pore over for hours!

For example, with appearance – as a minimum, your team members should look clean and tidy. If you have a uniform/workwear is everyone sticking to it or have some people gone rogue and started wearing their own thing?

Punctuality – is everyone at work and ready to START when you open? Or do some team members stroll in on the stroke of 9am and then spend the next 10 minutes sorting themselves out? What about breaks? If you’re lucky enough to get them (and you should!), do some people take longer than they’re entitled to?

Public interaction with team members – is everyone in the team treated respectfully by their colleagues when they’re in public? Or is there passive aggression or antagonism on display for all to see? Patients should not be aware of any personal differences between team members as any clashes should be put to one side in public. Would open hostility be on your list of attributes for a first-class team?

Behaviour/mindset – complementary to the way your team members interact with each other is their attitude to work. Are they enthusiastic and willing or do they sulk and whine? Do they behave in a way that suggests they enjoy their job and want to do well at it or are they just going through the motions. In short, does their attitude and the way they behave enhance or hinder the work of the team.

Skills/capabilities – foes every member of your team have the right skills and capabilities to be able to do a good job? If not, any skill gaps and training needs you have identified during this exercise can be addressed and put right. By doing that hopefully you’ll not only improve performance but job satisfaction for the individual too.

How do they match up?

Once you’ve completed your assessment, you should have a clear picture of the team as a whole. So, do your team members live up to how you defined the behaviours and attitudes you felt marked out teams as first-class when you set your benchmark? It’s likely you’ll have a mixed result, even if you previously regarded everyone as providing a first-class service. There’s always room for improvement, even if it’s only a minor detail.

Another characteristic of a first-class team is constantly striving for improvement. When Sir Dave Brailsford took over at British Cycling, he looked at every aspect of the operation to discover where improvements could be made, no matter how small. It was uncovering every opportunity to achieve ‘marginal gains’ that turned an also-ran team into a world beater. On their own, each marginal gain was negligible, but when they were all added together they made a spectacular difference to the performance of the team.

So, even if you found that your team currently provides elements of a budget standard of service, by repeating this exercise regularly, you can continue to make small changes to refine and elevate things so that, over time, things become truly first class.

If you are interested in finding out more about how we help practices to become more profitable come along to stand K50 at Dentistry Show Birmingham, on 17th and 18th May for a chat. Otherwise, call 01691

About Louise

Magdelena Harding, dental Specialist Financial Adviser at Wesleyan Financial Services, shares research findings that reveal what you need to aim for…

The golden question asked of a financial adviser by dentists is how much retirement income they need to down tools and enjoy life outside of dentistry.

The aviation industry has the best safety record of all forms of transport. This is maintained by meticulous checking and attention to detail. By borrowing a few techniques from flying, dental practices can improve the efficiency of their examinations, save time and increase treatment uptake. Practice Plan Regional Support Manager, Selina Alexander explains how.

Iain Stevenson is Head of Dental at Wesleyan Financial Services and has over 28 years of experience working in financial services.

What has the new Labour government announced so far that could potentially impact financial planning for dentists?

If we consider what has been announced so far, Labour has said it is not planning to raise income tax, National Insurance, VAT and corporation tax. On the face of it, this is a good thing, although, on the other hand, this needs to be balanced against the fact that income tax thresholds are being held and will remain frozen until 2028. This means that more people will start paying tax in the first place and others will be dragged into higher tax bands. Labour has also stated that their plans to end the VAT exemption on private school fees will go ahead – this change may have a significant impact on many of our dental clients whose children attend fee paying schools.

What might change in the future?

At present there is a degree of speculation regarding what was notably absent from Labour’s manifesto and what could therefore potentially change in the future. For example, there has been no specific mention of capital gains tax – this could possibly be an area for reform in the future. Capital gains tax, as we know, is not a tax on income, it's a tax on assets and the sale of assets – something which could perhaps impact the net returns received from the sale of a practice.

Then there is the age-old challenge around pensions – for the 35 years that I have been in this business, pensions have always been a potential target for change and for governments to try and do something in a different way. We know that the lifetime allowance - the maximum amount you're allowed to have in a pension pot or an accumulation of pension pots at retirement - was withdrawn last year, a welcome change that helped to encourage people to continue to save and look after themselves in the long term. Labour has confirmed that it will not reinstate the lifetime allowance, which is good news for dentists; however, another notable omission from the manifesto was around the annual allowance - the amount that you are allowed to contribute to a pension each year. If we look at pensions overall, they're extremely tax efficient and offer a good method of saving – this also means though, that some of the tax allowances may potentially be a target for change, such as pension tax relief to give an example.

The tax-free pension commencement lump sum - this allows you to take a certain percentage (currently 25%) out of your pension as a tax-free lump sum – is another area that has been discussed as a potential for change in recent years. Nothing has been announced however, and this is only speculation. I am hopeful that this government encourages people to save and look to maintain the tax advantages of pension planning and of retirement planning.

What sort of changes would you welcome from the new government?

I would be delighted to see changes made to ISAs to encourage people to invest more, especially so for younger people. If we think of young dentists who are just coming into the profession and how hard they have studied to get started – it would be wonderful to see some sort of scheme specifically for these dentists, to help them save and to encourage them to build solid foundations for their future as well.

What would you encourage dentists to think about now?

I would encourage dentists to look after themselves in the short, medium, and long-term and to not delay making decisions, with regard to their financial planning, in the event that things may change in the future.

My fear is that while there's uncertainty at the moment around what the new government might do, some people may choose to do nothing and that in itself, in the long run, could be even more damaging. By choosing to wait until inflation comes down, until interest rates come down or until the next budget for example, we miss opportunities; and when the autumn statement does come around, it’s likely that other unanswered questions will transpire. There will always be something else, a war that we cannot control or an economic challenge that we weren't expecting, or another reason to delay and before we realise, six months becomes one year, one year becomes five years and so forth, and then the opportunity has gone.

I would encourage dentists to take a step back and use this as a time to reflect and consider the following: What am I trying to do? Am I doing the best I can over the short, medium, and long term?

Speculating over what could happen is an interesting discussion, but it can also create fear. Therefore, we need to be careful that we don't over speculate and just assume that certain things are going to happen. We need to be careful that we don't just keep putting things off and ensure that we continue to make good financial, well-informed decisions.

Bear in mind that the value of investments can go down as well as up and you may get back less than you invest.

Tax treatment depends on individual circumstances and may be subject to change in future.

For further support and guidance to plan on financial planning, speak to a dental Specialist Financial Adviser at Wesleyan Financial Services by booking a no-obligation financial review or calling 0800 316 3784.

About: Iain Stevenson is Head of Dental at Wesleyan Financial Services and has over 28 years of experience working in financial services. Under Iain’s guidance, Wesleyan Financial Service’s Dental segment helps to support dentists, their families, and their practices with financial planning to secure their financial future.

Wesleyan Financial Services Ltd (Registered in England and Wales No. 1651212) is authorised and regulated by the Financial Conduct Authority. Registered Office: Colmore Circus, Birmingham B4 6AR. Telephone: 0345 351 2352. Calls may be recorded to help us provide, monitor and improve our services to you.

Dental Regional Manager, Neil Richardson, for Wesleyan Financial Services, shares his views on what could possibly change for dentists under a new government.

We all talk about wanting to get good value for money. But what does that really mean? Practice Plan Regional Support Manager, Jo Phillpot, talks about the importance of taking some time to evaluate whether you’re getting the best value for money from your suppliers.

Professional Risks Corporate Manager, Thomas Hogan, for Wesleyan Financial Services, outlines the potential impact of business interruption as a result of cyber-attack.

As a seasoned Principal Dentist, you've dedicated years to building your dental practice, and now retirement is on the horizon. Selling your practice is a significant milestone, and ensuring you get the best value for your life's work is paramount. One strategy that can significantly increase your practice's value is introducing profitable dental plans.

Dental Specialist Financial Adviser, Paul Griffiths, for Wesleyan Financial Services, outlines the new tax rates, new allowances and other changes that have come into effect and explains what these will mean to dentists.

Where there is no vision, the people perish - Proverbs 29:18

As a practice owner do you update your team regularly on how the business is going? Can you remember the last time you attended a team meeting? If you answered ‘no’ to those questions, then maybe it’s time you reflected on whether you’re fulfilling your role as a leader within the practice. Practice Plan Area Manager, Suki Singh, explains the importance of leaders being more accessible and sharing their vision with their team.

What is the current state of the practice sales market? Have all of the old certainties been overturned by a combination of the pandemic and the economic disruption of the past 18 months? How should dentists now go about succession planning? Practice Plan Sales and Marketing Director, Nigel Jones, spoke to MD of Frank Taylor and Associates, Lis Hughes, to find out more.

Chancellor of the Exchequer, Jeremy Hunt’s 2024 Spring Budget, was accompanied by a full fiscal statement from the Office for Budget Responsibility (OBR). In any election year, the Chancellor comes under pressure to make announcements that will boost their party in the opinion polls.

Specialist Financial Planner, Graham Hutton, from Wesleyan Financial Services highlights how a practices value plays an important role in retirement planning.

If you offer private dental plans in your practice, are you getting value for money from your existing plan provider? At Patient Plan Direct, we're coming across more practices than ever before that feel they're not getting the attention and service they once received and are left questioning why they are paying what can equate to a considerable practice overhead.

Specialist Dental Financial Adviser, for Wesleyan Financial Services, Stephen Barry, shares his insights on estate planning and how planning sooner rather than later can be beneficial.

Not a week goes by when we meet another dentist who feels trapped in the current NHS system. The continuous issue of clawback, a backlog of patients, recruitment struggles, and more are bringing stress and pressure to many, and it is not what a profession in dentistry is ever supposed to be.

Magdelena Harding, Specialist Financial Adviser at Wesleyan Financial Services discusses what practice owners need to think about when refurbishing their practice.

With all the turmoil caused by the pandemic, the Truss government, rising energy prices and the war in Ukraine, the economic landscape has seen some change over the last few years. So how has all this affected the practice sales market? Practice Plan Sales and Marketing Director, Nigel Jones, spoke to MD of Frank Taylor and Associates, Lis Hughes, to find out more about how things are faring for dentists wanting to buy or sell a practice.

Specialist Financial Adviser Magdelena Harding shares her insights into the key types of cover for business protection for dental practices.

With the issues of patient access to dentistry showing no signs of resolving themselves, could now be the time to consider opening a squat practice? Is it a realistic option for dentists to own their own practice? Mike Blenkharn of UNW, and dental business coach, Chris Barrow, discussed this topic during a session recently at the British Dental Conference and Dentistry Show, hosted by Practice Plan Sales and Marketing Director, Nigel Jones.

Dental Regional Manager, Neil Richardson from Wesleyan Financial Services shares his thoughts on what all young dentists should be aware of with regard to financial planning.

The NHS Long Term Workforce Plan, at least in so far as dentistry is concerned, leaves me pondering. Is it a credible attempt at identifying issues and proposing solutions? Or a thinly veiled attempt to win the approval of a public largely unaware of the detailed reality?

Simon Cosgrove, Specialist Financial Adviser for Wesleyan Financial Services, highlights the importance of checking where your pension is and how it’s performing…

Kabir Ahmed, commercial insurance manager at Wesleyan Financial Services, discusses the cyber security concerns every practice should plan for.

Whether you’re a mixed practice or fully private, Practice Plan Regional Support Manager Tracy Webb, explains how having a membership plan can pay dividends.

Neil Richardson, Dental Regional Manager at Wesleyan Financial Services, shares how the Spring Budget’s biggest announcement can be addressed from a financial planning perspective…

Are you finding more patients than you’d like are declining treatment plans? There can be a number of reasons why this happens. Medenta Business Development Manager, Lesley Turner, looks at why you may be getting the brush off and how you can turn things around.

Graham Hutton, Specialist Financial Planner at Wesleyan Financial Services, shares a key business management area that poses a significant financial risk to your practice…

Stephen Barry, Specialist Financial Adviser at Wesleyan Financial Services, shares the latest retirement research from the Pensions and Lifetime Savings Association (PLSA)…

In the third of her series of articles for GDPUK, Hewi Ma of Brabners Solicitors discusses employing overseas workers.

Parliament may finally be debating what to do about NHS contract reform, but for many dentists and practice owners it’s all too late.  

The most recent oral evidence sessions of the Health and Social Care Select Committee into dentistry left those watching with little doubt that any hoped-for improvements in the state of NHS dentistry were a long way off.

Are you struggling to recruit and retain good staff? Are you thinking about leaving the NHS and moving into private practice? Is your practice being affected by the cost-of-living crisis?

Questions! Questions! Questions!

Practice Plan Regional Support Manager, Chris Nicholson, talks about the importance of increasing understanding in helping patients to maintain their own oral health to prevent future dental problems.

Practice Plan Area Sales Manager, Suki Singh, gives five reasons why now is a great time to make the move to private dentistry.

While the landscape for dentistry has changed considerably since I started in the industry some 25 years ago, one thing has remained the same - our patients need to know we will look after them.

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Jayne Gibson shares four key questions to ask yourself whether your plan provider is right for you or if it’s time to move on...

When you’ve been working with your plan provider for a while, it can be easy not to notice that you may not be getting the best service.

The long established income protection provider Dentists Provident, has released its claims statistics for 2022.

Following a record year in 2022 for patients on plan, and as more practices decide to introduce membership plans and join the Practice Plan family, we’re adding some extra pairs of hands to the team to ensure we maintain a great level of customer service.

Iain Stevenson, Head of Dental at Wesleyan Financial Services, shares key financial planning areas for dentists to address for the year ahead…

Practice Plan Head of Sales, Zoe Close, talks to CSR expert and coach, Mark Topley, about the part CSR can play in helping practices beat the recruitment and retention crisis.

Donna Hall examines what practice teams need to look at when choosing the right plan provider to work with.

Michael Copeland, Dental Regional Manager for Wesleyan Financial Services, reveals sought-after financial nuggets when it comes to life after work for dentists…

Regional Support Manager, Emma Flunt, reflects on some of the points raised in a recent Practice Plan workshop by Marcos White on adapting the patient journey to the digital age.

From listening to Marcos, I realised that’s it’s possible to use digital tools of some sort for the whole of the patient journey. In his practice he uses a 3D printer, digital design, milling, guided dentistry, a scanner, iPhones so images can be sent by WhatsApp to patients, AI (artificial intelligence) apps to show how good people’s teeth could look and a CBCT scanner which is a scan that can show both bones and soft tissues. Every part of the process has a digital element. He even uses digital language as he describes treatment planning and delivery as a ‘workflow’ which involves a combination of digital tools.

With most of Europe in the grip of a cost-of-living crisis, now is a good time to make sure you’re getting the best value from the money you’re spending. 

Many people, even if they really love their job, understandably look forward to a life of leisure after retiring – and the sooner they can get there, the better.

Stephen Barry, Specialist Dental Financial Adviser for Wesleyan Financial Services, shares the lesser-known risks when it comes to the cost of living crisis, where you may see a reduction in the purchasing power of your money…

Emma Flunt talks to Simon Gallier about why he decided to leave the NHS, for the second time, and turn his 95% NHS practice to private and how he’s now feeling about the future…

Wesleyan Financial Services’ Kabir Ahmed interviews Kevin Culliney, Partner at Densura, to discuss the key occurrences that are changing the face of dental indemnity…

Two years on from the start of the pandemic, Phil Barlow, Specialist Dental Financial Adviser for Wesleyan Financial Services, looks at how COVID-19 has impacted the dental property market and what that means for those looking to sell their practice in 2022…

Zoe Close speaks to dental recruitment specialist, Emma Anastasi, about ways to recruit top team members in your practice… One of the many ways in which COVID-19 has changed our world has been the impact it’s had on workforces worldwide.

With the end of the tax year fast approaching, there’s no better time to start thinking about spring cleaning you finances.

Paying particular attention to your tax-free allowances and reliefs is always a good place to start. Aaron Prested, Specialist Dental Financial Adviser for Wesleyan Financial Services, answers key questions around making the most of this tax year:

Practice Plan’s Sales and Marketing Director, Nigel Jones, caught up with Mark Topley of Purpose Driven Business Ltd, to talk about corporate social responsibility, what it involves, and how dental practices are incorporating it into their businesses…

Zoe Close, Practice Plan’s Head of Sales, talks about the years of experience her team has in converting practices from NHS to private dentistry– and how they can help you achieve your dreams…

Johnson & Johnson Ltd., the maker of LISTERINE®, is delighted to be the British Society of Dental Hygiene & Therapist’s (BSDHT) student membership sponsor for 2020. 

The BSDHT is the UK’s largest professional body for practising dental hygienists, dental therapists and associated students.  The mission of BSDHT is to represent the interests of members and to provide a consultative body for public and private organisations on all matters relating to dental hygiene and therapy, providing the highest level of information to members as well as to the general public.  This aligns perfectly with Johnson & Johnson Ltd.’s commitment to supporting dental health care professionals (DHCPs) in their efforts to improve patients’ oral health.

This sponsorship deal will support the growth of BSDHT membership by removing the financial barrier for 100 student dental hygienists and dental therapists in 2020.  Johnson & Johnson will fund five student memberships per dental school throughout the UK, until the end of March 2020 when any remaining places will be offered on a first come, first served basis.

As part of this membership, students will enjoy some great benefits, including:

• • Access to a digital copy of BSDHT's respected scientific journal, six times per year, with a special student-focused, Johnson & Johnson Ltd. branded issue landing on all student members’ door mats in May
• • Specially prepared guidance sheets covering a wide range of topics
• • Preferential rates at the BSDHT Annual Oral Health Conference and Exhibition. Come and network with your peers, attend interesting and thought-provoking lectures by key opinion leaders and begin to focus your thoughts on your career.

For your chance to take advantage of this incredible offer, email the BSDHT at

This email address is being protected from spambots. You need JavaScript enabled to view it. without delay, as places are strictly limited to 100 in total.

The Charity helps dental students, dentists and their families when they face hardship, supporting those who do not have the funds to pay for some of the normal things in life, ranging from contributions towards food and daily living costs, funds to improve the quality of life for those retired due to ill health, to more specific needs like paying someone’s annual retention fee or indemnity, to help them get back on their feet and into the profession.

As the main sponsor of Mouth Cancer Action Month – organised by the Oral Health Foundation - Simplyhealth Professionals is once again fuelling awareness of mouth cancer through its #BlueLipSelfie campaign this November.

Fun, striking, and easy to do, the #BlueLipSelfie campaign encourages dental professionals, patients, and the general public to wear blue lips as a visible sign of support and get people talking about mouth cancer. The increasing popularity of #BlueLipSelfie provides dental professionals with a unique springboard to talk to their patients about the risks, symptoms and prevention of this devastating disease.

Henry Clover, Chief Dental Officer at Simplyhealth Professionals, said: “We’re delighted with the growing support for our #BlueLipSelfie campaign and Mouth Cancer Action Month. Dental professionals in particular are really getting behind the campaign and we love seeing the creative selfies that are shared on social media and on our gallery every year. We’re extremely proud to have made excellent progress in raising awareness of the disease over the years, but the rising figures of mouth cancer cases still speak for themselves, and there is much work to be done.

“While Mouth Cancer Action Month and #BlueLipSelfie provide a brilliant focal point to shine a spotlight on the disease, it’s crucial that dental professionals keep the conversation about mouth cancer going throughout the year. Recent research* by the Oral Health Foundation and Simplyhealth Professionals revealed that 71% of UK adults said their dentist had never spoken to them about mouth cancer. We can and should improve this as a profession.”

In the same survey, figures revealed that awareness of mouth cancer amongst the public is still low. 75% of UK adults don’t know any of the symptoms of mouth cancer. In addition, research conducted by Simplyhealth Professionals and YouGov** discovered that 83% of UK adults said they never check their own mouths for signs of mouth cancer.

“When this is added to the number of adults not regularly visiting a dentist, it’s perhaps easy to see why mouth cancer is often only spotted at far-too-late stages,” says Henry. “Early detection of mouth cancer is pivotal in fighting against this disease and makes an enormous difference to survival rates. The more we can get health professionals and the public talking about mouth cancer, the more lives we can save, and we hope that #BlueLipSelfie continues to fuel those conversations.”

Dr Nigel Carter, Chief Executive of the Oral Health Foundation, commented: “We are extremely grateful that Simplyhealth Professionals is once again a key supporter of Mouth Cancer Action Month. With a joint approach from the dental profession, we can all help raise public awareness of the signs and symptoms of mouth cancer and help ensure that every patient is checked for signs of the disease. This should increase the likelihood of the disease being detected early, with treatment more likely to result in a positive outcome for the patient.”

#BlueLipSelfie is easy, quick and fun to do and allows everyone to visibly show their support. To take part in #BlueLipSelfie all practices have to do is take a photo of themselves, their patients or their teams with blue lips and share it on Twitter or Instagram using the campaign’s hashtag: #BlueLipSelfie.  Practices and patients can also directly upload a selfie to the specially created microsite and gallery at www.bluelipselfie.co.uk or customise their photo with fun blue cartoon lips using the app.

For more information on Mouth Cancer Action Month and how you can get involved please visit www.mouthcancer.org.

*Source: Online survey of 2,002 UK adults, conducted by Atomik Research on behalf of the Oral Health Foundation and Simplyhealth Professionals, September 2018

**Source: YouGov Plc, on behalf of Simplyhealth.  Total sample size was 5,264 adults. Fieldwork was undertaken between 12th -19th February 2018.  The survey was carried out online. The figures have been weighted and are representative of all UK adults (aged 18+).

To learn all about the new classification of periodontal and peri-implant diseases and conditions, all you need to do is attend the BDA’s roadshow, sponsored by Johnson & Johnson, which will soon be on its way to Birmingham and London.

Under the umbrella of ‘Periodontal disease management now and in the future’, Professors Nicola West (pictured) and Tim Newton will offer unique insight into periodontal care and treatment.

Prof. West, Professor/Honorary Consultant in Restorative Dentistry (Periodontology) at Bristol Dental Hospital, will be speaking about ‘Periodontal disease management: modifying diagnostic and communication behaviour for better oral health outcome’, including the new classification, and answering delegates’ questions.

Adding to this, Tim Newton, Professor of Psychology as Applied to Dentistry at King’s College London Dental Institute, will explore ‘Better oral health outcomes through changing behaviour: what does it all mean for me and my practice?’

The Leeds roadshow is currently underway but there are some places still available for the Birmingham (19th October) and London (7th December) events. For further information and to book your place, please visit https://bda.org/events/member-series.

Dental practices are currently facing another major legislative change on 1st October when the Insurance Distribution Directive (IDD) comes into effect, which has caused much discussion in the industry and a range of different approaches. IDD is a change in government legislation around insurance products designed to give consumers greater choice and clarity when purchasing insurance products.

Caroline Coleman, Managing Director of Simplyhealth Professionals said: “As a trusted partner, it is our responsibility to provide our members with advice and support on new regulation, and clinical and business issues. Everything that we do as a customer-led organisation is in the best interests of our dentists and their patients. This is why we have taken the time to fully understand IDD and its implications.”

Simplyhealth Professionals has concluded that in order to comply with the new legislation and give patients the choice that the IDD demands, from 17th September for all new joiners, their supplementary insurance product - historically included as standard within Denplan payment plans – has now become optional.

Sandy Brown, Director of Dentists at Simplyhealth Professionals, said: “We have done everything we can to follow the Financial Conduct Authority (FCA) regulations to make sure that we comply with the new IDD regulations. Giving patients the choice of whether they feel the supplementary insurance is the right product for them is the essence of IDD. It’s really important for those patients that opt in to be reassured in the knowledge that their claims will definitely be paid out according to the terms and conditions. We are working with our member dentists to make sure that they understand the new regulation, how it affects them and their patients, and has minimum disruption to day to day business.”

Simplyhealth Professionals offers patients dental emergency and injury cover that has the protection of a regulated product, with guaranteed pay-outs for valid claims and access to an independent appeals process.

Sandy Brown said: “Opting for insurance seems to me a very minimal monthly amount for absolute peace of mind. The main benefit of insurance is that patients have the legal protection to ensure that payments they are entitled to are paid out.”

About Simplyhealth Professionals:

Simplyhealth Professionals is the UK’s leading dental payment plan specialist with more than 6,500 member dentists nationwide caring for approximately 1.7 million patients registered to a Denplan product.

Simplyhealth Professionals also provide a wide range of professional services for its member dentists and their practice teams, including the Denplan Quality Programme and Denplan Excel Accreditation Programme.  Plus regulatory advice, business and marketing consultancy services and networking opportunities.

Dentist enquiries telephone: 0800 169 9962.

For patient enquiries telephone: 0800 401 402   

For details of all of our products, visit www.simplyhealthprofessionals.co.uk

About Simplyhealth:

For 145 years we’ve been helping people to make the most of life through better everyday health.  In 2017 Simplyhealth and Denplan united under one Simplyhealth brand and today we’re proud to be the UK’s leading provider of health cash plans, Denplan dental payment plans and pet health plans.

We help over three million people in the UK access the health and care products, services and support that they need, when they need them and at a price they can afford.

1m health cash plan customers

1.5m patients with a Denplan payment plan

6,500 member dentists

1,900 member vets

1 million animals covered

11,000 corporate clients

We’re proud to donate 10% of our pre-tax profits to health-related charitable activities every year, and this amounted to over £1 million in 2017. Our Simplyhealth Great Run Series partnership raised an additional £42.6 million for charity.

Simplyhealth is a trading name of Simplyhealth Access, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

www.simplyhealth.co.uk       

Dr Bawa-Garba and protecting public confidence

On 13^th August 2018 the Court of Appeal handed down its decision in the case of Dr Bawa-Garba v the General Medical Council. The GMC had successfully appealed against the decision of the original Medical Practitioners Tribunal not to erase Dr Bawa-Garba, but to suspend her from practicing for 12 months. The Court of Appeal upheld the original sanction, ruling that erasure was not appropriate in this tragic case.

Dr Bawa-Garba was convicted by a jury before the criminal courts of gross negligence manslaughter, for behaviour which the trial judge felt was so serious that it should be marked by a sentence of imprisonment, albeit suspended. Yet neither the MPT nor the Court of Appeal felt it necessary to erase her from the register. This left many wondering what would it take for public confidence in the profession to be damaged, if not gross negligence manslaughter?

Background

On 18^th February 2011 Dr Bawa-Garba was on duty at the Leicester Royal Infirmary Hospital. She had just returned from a period of maternity leave and had completed two shifts back to back.

Jack Adcock, a 6 year old boy, was admitted to the hospital at 10.15am that morning. When he attended he was unresponsive and limp. Jack presented with dehydration caused by vomiting and diarrhoea, his breathing was shallow and his lips slightly blue. Jack had a history of illnesses. He had been diagnosed with Downs Syndrome from birth. He also had a hole in his heart that required surgery. He was taking enalapril which meant he was more susceptible to coughs and colds.

Dr Bawa-Garba was the most senior junior doctor on duty and Jack was under her care for the next 8-9 hours. Dr Bawa-Garba was assisted by a nurse, Isabel Amaro and the ward sister, Theresa Taylor.

Jack was originally diagnosed as having gastro-enteritis and dehydration. After an x-ray it was determined that Jack in fact had pneumonia and was treated with anti-biotics. As a result of this not being picked up immediately, Jack’s body went into septic shock which caused his heart to fail. Despite attempts to resuscitate him, he died at 9.20pm. There was also a mistaken belief, perpetuated by Dr Bawa-Garba, that Jack had a ‘do not resuscitate’ in place, which hindered his care.

Criminal Proceedings

Initially Dr Bawa-Garba was informed that the Crown Prosecution Service would not prosecute. However, following the inquest into Jack’s death in 2013, the CPS reviewed its decision and in December 2014 she was informed she would be charged. Ms Amaro and Ms Taylor were also charged.

During this time Dr Bawa-Garba remained employed at the hospital.

At the hearing the prosecution advanced a number of failures by Dr Bawa-Garba, which it said led to her being grossly negligent. Dr Bawa-Garba’s defence was that Jack’s death was as a result of hospital computer failures, lack of staff and failures by others.

The trial judge directed the jury that the prosecution had to show that what Dr Bawa-Garba did was ‘truly exceptionally bad.’

On 4^th November 2015 Dr Bawa-Garba was convicted of gross negligence manslaughter. Ms Amaro was convicted of the same offence.

On 14^th December 2015 Dr Bawa-Garba was sentenced to two year’s imprisonment, suspended for two years. She was ordered to pay £25,000 in legal costs. The remarks of the judge when sentencing were ‘there was a limit to how far these issues could be explored in the trial, but there may be some force in the comment that yours was a responsibility that was shared with others’.

Fitness to Practice Proceedings

Under Fitness to Practice Rules a certificate of conviction is conclusive evidence of the offence committed and cannot be challenged. The role therefore of the Medical Practitioners Tribunal is to determine if fitness to practice is impaired and if so what sanction to apply.

On 20^th February 2017 a hearing was convened to assess whether Dr Bawa-Garba’s fitness to practice was impaired. Dr Bawa-Garba did not give evidence at that hearing. On 22^nd February 2017 the Medical Practitioners Tribunal held that Dr-Bawa-Garba’s fitness to practice was impaired. It found that she ‘fell far below the standards expected of a competent doctor’ at her level and that the conduct had brought the profession into disrepute. However, it went on to say that the clinical failures, although serious, were capable of being remedied and had been addressed.

On 12^th June 2017 the same panel reconvened to consider sanction. Again Dr Bawa-Garba did not give evidence; the panel commented ‘the Tribunal was unable to conclude that you had complete insight into your action as it did not hear from you directly’. On 13^th June 2017 it issued its decision to suspend Dr Bawa-Garba immediately for 12 months, subject to review. The panel confirmed that it had to bear in mind that the sanctions were not to be punitive but to protect patients and the public interest. The Medical Practitioners Tribunal weighed up the following factors:

The Medical Practitioners Tribunal said ‘whilst your actions fell far short of the standards expected and were a causative factor in the early death of Patient A, they took place in the context of wider failings.’

The GMC appealed the decision. The High Court overturned the Medical Practitioners Tribunal decision and replaced it with a sanction of erasure. In essence the judge felt that the panel had not taken into account the true force of the jury’s finding of ‘truly exceptionally bad’ behaviour on the part of Dr Bawa-Garba.

Dr Bawa-Garba appealed. Her grounds of appeal were that the court had erred:

1. By applying a presumption that a conviction of manslaughter by gross negligence should lead to erasure save in exceptional circumstances;
2. By failing to appreciate the distinct roles of the jury in a criminal trial and the Medical Practitioners Tribunal;
3. By unlawfully substituting its own judgment on the basis a suspension was not sufficient to maintain public confidence;
4. In concluding the Medical Practitioners Tribunal was precluded from taking into account evidence of systematic failures;
5. By reaching an irrational conclusion; no reasonable court could have concluded erasure was the only sanction.

The Court of Appeal confirmed that

The task of the jury was to decide on the guilt or absence of guilt of Dr Bawa-Garba having regard to her past conduct. The task of the Tribunal, looking to the future, was to decide what sanction would most appropriately meet the statutory objective of protecting the public pursuant to the over-arching objectives… to protect, promote and maintain the health and safety and well-being of the public.

As a result of this finding, the Court of Appeal held it was wrong of the court to presume a conviction of manslaughter should lead to erasure save in exceptional circumstances and to preclude evidence of systematic failures within the hospital at the time of the incident.

The Court of Appeal overturned the court’s decision and re-issued the 12 month suspension as the appropriate sanction in this case.

Conclusion

Having read the judgment it is clear Dr Bawa-Garba was well regarded amongst her peers; indeed a fund set up by junior doctors raised over £200,000 to go towards her legal fees. The incident itself  was deemed a one-off incident; a lapse in clinical judgment in an otherwise unblemished history. She had taken remedial action in respect of any issues. There were also failures on the part of others and the hospital itself.

If the public had all of this information, it would no doubt agree Dr Bawa-Garba’s sanction was fair.

If you need any advice or assistance in relation to fitness to practice proceedings, please contact Laura Pearce on 0207 388 1658 or email her at This email address is being protected from spambots. You need JavaScript enabled to view it.

Laura Pearce, Senior Solicitor

When browsing the news I’m always astounded at how many articles there are about the lax approach to oral care among the general populace of the UK. Whilst some of these headlines are more than likely sensationalised by the media to draw in an audience, there is often a grain of truth hidden amongst the hyperbole, and one article in particular that caught my eye recently detailed some harrowing statistics that couldn’t be ignored.

A result of the recent National Dental Survey performed by BUPA Dental Care, the article revealed that over 2 million UK adults hadn’t been to the dentist in over a decade.[i] I personally find it almost unbelievable that in this day and age there are so many people out there who are willing to ignore their oral health and avoid seeking out the proper guidance necessary to ensure that their teeth remain healthy, especially for such a long period of time.

I think in many of these cases people believe in the adage “don’t fix what isn’t broken” and if they aren’t experiencing any pain or visible signs of decay they assume that their mouths are in good condition. As professionals, we know this isn’t necessarily the case. However, when delving further into the article it seems that more than a third of British people mask or ignore dental pain with the use of painkillers instead of curing it with a visit to the dentist. This is an astonishing statistic that suggests that what we really need to do is go back to education and make it clear to these people that prevention and treatment are always better options than pain.

The findings of the survey revealed that many British people skip brushing their teeth if they are in a rush and that a third of them never floss or visit the hygienist either. In a way these statistics are less surprising – how often have you told a patient they need to floss and they return with no change? It still indicates a widespread problem that we, as professionals, need to do our part in changing. Perhaps to combat these statistics we need to explore new methods of guidance to help guarantee that the message really sinks in.

One method that I think could make a big difference is a wider use of dental photography. Not only does this ensure patients will be able to visually see the damage that they are causing to their teeth, but it is also a useful way to track the progress of any treatments you offer. These photos are also useful marketing materials for the practice as long as you ensure that your patients give you the proper consent. This is especially great as with the ever-growing rise in platforms such as Facebook and Instagram, these visual aids can really help people discover what your team are capable of and even bring in new business.

Another method worth exploring is the introduction of technology with visual aids such as animations and diagrams. Not only do these help educate patients by detailing procedures in a way that they can understand, but they also prove to be invaluable resources when faced with patients who have been repeatedly given advice and don’t seem to take it on-board.

Whatever the reason behind this wide-scale neglect it’s from clear reports like these that there is more work to be done. Professionals need to be vigilant when encouraging good oral care habits in our patients, and if that means we should explore new methods to make them aware of the dangers, then it’s something worth considering.

Of course, patients too must take some responsibility, however, when making it clear that regular brushing and interdental cleaning are a necessary part of maintenance and giving the best service we possibly can, we can reassure those who have avoided the dentist for years that seeing us isn’t as scary as they may think. Hopefully these measures will help minimise these worrying statistics detailed by the report over time.

For further information please call EndoCare on 020 7224 0999

Or visit www.endocare.co.uk

EndoCare, led by Dr Michael Sultan, is one of the UK’s most trusted Specialist Endodontist practices. Through the use of the latest technologies and techniques, the highly-trained team can offer exceptional standards of care – always putting the patient first. What’s more, EndoCare is a dependable referral centre, to which dentists from across the country send their patients for the best in specialist endodontic treatment.

[i] Dentistry.co.uk. Over 2 Million Brits Haven’t Seen a Dentist in More Than a Decade. Link: http://www.dentistry.co.uk/2018/05/25/2-million-brits-havent-seen-dentist-decade/ [Last accessed june 18].

As concerns mount over recruitment issues and impaired growth of dental businesses, assistance from a specialist agency with dental experience is more vital than ever.

Dental Elite has many years collective experience across the team, and with a customer rating of 4.8 out of 5 it is one of the profession’s must trusted recruitment, sales and acquisitions, valuations and finance agencies.

“I would definitely recommend Dental Elite to others, and would certainly give them a call if I ever needed to find another job in the future,” says associate Justin George.

Veronica Balbontin who sold her practice through Leah Turner and Sue Humphrey also has high praise for Dental Elite. “The transition was seamless, and I am really happy with the service I received from both agents. They were both extremely helpful and very professional; I couldn't have completed the process without them.”

If you are experiencing recruitment issues, looking for a new role, or want to sell or buy a practice then visit Dental Elite on stand E26 at the BDIA Dental Showcase 2018.

For more information contact Dental Elite. Visit www.dentalelite.co.uk, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01788 545 900

Window Shopping or Serious Shopping?

Dental Showcase takes place the first week of October and if you haven’t already registered, now’s the time to do so.  If you went a couple of years ago and are concerned that not much will have changed, then think again.  With no other UK event attracting such a wide range of dental suppliers under one roof, there will be plenty that’s new.  Whether you want to check you’re taking advantage of the latest advances in technology or want marketing or financial advice, all the leading players will be at your service.

An Exhibition First

This year, for the first time, there will be a specific day dedicated to Foundation Dentists which is being sponsored by MyDentist.  One of the keynote lecture theatres will be committed to the needs of trainee dentists.  Topics will cover how to bridge the gap from DFT to Associate, organising your CPD, risk management, effective treatment planning and complaint handling.  As well as formal lectures, there will be a specific Foundation Dentist Hub where you can get one-on-one career advice.  The opportunities don’t cease when the exhibition hall closes, for there will also be a Foundation Dentists’ Ball on Thursday 4^th October on the Sunborn super-yacht, which is conveniently moored alongside Excel London.  Why not organise a reunion with your former students, where you can share your FD experiences?

Education….the Passport To Your Future?

If education is your driver, then there will be no shortage of opportunities.  Whether you prefer the longer length lectures by keynote speakers in the Dental Update Theatre, or would rather ‘dip in and dip out’ of shorter sessions in the Innovation Theatre.  There’s a lot of focus this year on the NHS, with its landmark birthday, so maybe you want to learn more about what the government is doing to support dentistry.  Sarah Hurley, CDO for England, will be talking each morning about the development and provision of NHS dental services.  There’s also a specific CDO Zone should you want to discuss matters with Sara or one of her representatives.  Whatever you need to know, Showcase is the place to find answers!

It’s Good to Talk

Dental Showcase provides an invaluable opportunity to network.  All key associations will be in attendance, so you can discuss matters pertinent to your community whether you’re a dentist, hygienist, nurse or practice manager.  If perio is your passion, then talk to the BSP, or if ortho enthuses you, then the BOC will be on hand to support, listen and advise.  

Fun Matters

Exhibitions are social events too and there’s plenty to do whilst you’re at Dental Showcase.  A host of catering options will provide an opportunity for you to informally catch up during the day with colleagues or you could take the fun up a notch and attend the ‘Boat Bash’ being hosted by Dental Sky on the Sunborn on Friday 5^th October, all profits of which go to the charity BrushUpUK.  The evening will consist of two parts.  The downstairs bar will have live music, canapés, a vintage photo booth, as well as charity events such as auctions and raffles. The second part of the evening will be in an exclusive bar at the top of the yacht, where there will be a casino night, complete with vodka luge!

To register, or for more information, visit dentalshowcase.com.

Ivoclar Vivadent UK & Ireland are pleased to announce their new generation of Intensive Seminars and Expert Symposiums. The first event is Mi Expert Symposium: Minimally Invasive Dentistry with Digital Technology, taking place on Saturday 13th October at The Lowry in Greater Manchester. The event will host five exceptional speakers who will educate dental professionals on how to achieve outstanding cosmetic results with techniques leaning on minimal intervention.

With increased education and an ageing population, patients are keeping their teeth for longer, therefore, preservation of sound tooth tissue alongside disease prevention is common practice. Advancement in materials and adhesive dentistry means aesthetic outcomes can now be achieved using minimally invasive techniques.

This full day event brings to you the expertise of five industry leading Dentists who follow this philosophy whilst creating aesthetic, functional, healthy smiles. Chris McConnell, Ash Parmar, Lance Knight, Adam Nulty and Quintus van Tonder will explore how using digital technology and minimally invasive techniques with a variety of materials can provide predictable, aesthetic and efficient treatment options for patients.

Mi Expert Symposium is Ivoclar Vivadent UK & Ireland’s first educational event led by Professional Services Business Manager, Leo James, speaking ahead of the event-launch Leo commented; “At Ivoclar Vivadent our passion to improve dentistry and outcomes for patients is a continuous priority. We strive to offer high quality materials and efficient processes to support everyday dentistry and we are committed to providing first-class education to dental professionals in the UK & Ireland to advance the skillset of the dental team.”

“Our exciting new series of educational events aims to bring interesting, inspiring and innovative concepts and techniques to our customers to help them achieve the best outcomes for their patients."

Tickets for the MI Expert Symposium are priced at an early bird rate of £149.00 + VAT up until the end of August, and can be purchased here. The lectures will provide delegates with 6 hours of verifiable CPD. For full details, including individual aims and objectives, please visit: www.ivoclarvivadent.co.uk/en-uk/clinical-courses/mi-expert-symposium

On 15 March, Johnson & Johnson hosted The OH! Panel at the British Dental Association in London.

Chaired by Stephen Hancocks, it brought together eight key opinion leaders in dentistry: Ben Atkins; Julie Deverick; Penny Hodge; Tim Newton; Anthony Roberts; Julie Rosse; Nicola West; and Helen Whelton. Each was selected for their ability to provide unique insight into how the dental profession can be best supported going forwards, given the current oral health landscape.

A vision was agreed by The Panel as something all dental professionals should work by to help improve patients’ oral health:

‘The ultimate outcome is to improve oral health and therefore systemic health. The vision is that every dental health care professional, upon seeing a patient with gingivitis and / or periodontitis, can and will:

• Make a diagnosis(es) and communicate the relevance of the condition to the patient. Explore risk factors and modify behaviour for successful outcomes

• Help every patient who receives the diagnosis(es) to be empowered to improve their oral health for life.’

Julie Deverick commented: ‘I’m excited about the vision in the statement, because it’s something we can all now bring to our Societies and to our profession.’

Johnson & Johnson have an ongoing commitment to the vision statement, and will work with that in mind, ensuring that all professional communications support the concept, to the benefit of the profession and patients.

The OH! Panel was a natural extension of The OH! Challenge, which was launched at the 2017 British Dental Conference and Exhibition. At the event, dental health care professionals (DHCPs) were invited to undertake a simple survey, created to test their knowledge in relation to key oral health topics. This provided valuable data for the creation of a communications programme to support DHCPs in keeping their knowledge current.

In total, 464 dental health care professionals took part in the survey. Overall, the average score amongst all participants was 51%.

Further key findings included:

• 46% did not know that gingivitis and periodontitis are a continuum of the same inflammatory disease

• Only 44% knew the updated BPE guidelines for code 3 sextants

Please visit www.listerineprofessional.co.uk to see the results in more detail, to take the test and to access the supporting programme of evidence-based content.

Panel bios

Ben Atkins is the lead clinician of a prototype practice. He is a council member for the National Association of Primary Care, a BDA Press and Parliamentary Representative, a clinical advisor to NICE, and a Trustee of the Oral Health Foundation.

Julie Deverick is a dental hygienist and President-Elect of the British Society of Dental Hygiene and Therapy (BSDHT), taking on the role of President in November 2018.

Stephen Hancocks is a dentist and Editor-in-Chief of the British Dental Journal. A well-known personality within the dental industry, he is also an accomplished speaker, lecturer and performer.

Penny Hodge is a specialist periodontist and an Honorary Senior Clinical Lecturer at the University of Glasgow Dental School. She is also the President of the British Society of Periodontology. 

Tim Newton is Professor of Psychology as Applied to Dentistry at King’s College London Dental Institute. He has worked in behavioural sciences in relation to dentistry for over 25 years.

Anthony Roberts is Professor of Restorative Dentistry (Periodontology), Clinical and Academic Lead for the Diploma of Dental Hygiene, and Head of Department of Restorative Dentistry, all at University College Cork.

Julie Rosse is a practising dental hygienist at three dental practices. She was the President of the BSDHT between 2012 and 2014, and is a member of the British Society of Periodontology.

Nicola West is a Professor/Honorary Consultant in Restorative Dentistry (Periodontology) at Bristol Dental Hospital, Honorary Secretary of the British Society of Periodontology, and Secretary General of the European Federation of Periodontology (EFP) 2019.

Helen Whelton is a Professor and Head of the College of Medicine and Health at University College Cork. She is a recent past-President of the International Association for Dental Research.

Switching dental plan patients from one provider to another is about to become a whole lot simpler and automated, without the hassle of patients having to sign a new Direct Debit instruction, explains Patient Plan Direct.

Before now, switching plan provider usually meant writing to patients to ask them to complete a new Direct Debit instruction. However, thanks to new rules introduced by the organisation that manages the Direct Debit scheme (Bacs) and the Payment Systems Regulator (PSR), plan providers will soon have to utilise the ‘Bulk Change Process’ if a practice wishes to switch plan provider.

The Bulk Change Process allows for plan patients’ Direct Debits to be transferred automatically from one provider to another, making life simpler and more convenient for everyone involved:

The changes have been driven by the PSR – Its objectives include the promotion of fair competition amongst organisations processing payments.

In late 2017, the PSR investigated the operations of organisations processing third party Direct Debits, which, of course, includes plan providers in the dental industry. The PSR recognised that, in some instances, such organisations were not utilising the Bulk Change Process at the request of their client, e.g. a dental practice.

Subsequently, from January 2018, a new accreditation scheme was rolled out, requiring all organisations processing third party Direct Debits to agree to utilise the Bulk Change process, should the organisation for which they are processing Direct Debits wish to switch to an alternative provider.

Patient Plan Direct is proud to announce it is the first plan provider to obtain accreditation under Bacs new rules.

Simon Reynolds, Commercial Director at Patient Plan Direct, comments: “We have been crying out and lobbying for such change for many years. The Bulk Change Process is ideally suited for scenarios such as a dental practice wishing to switch the administration of its plan from one provider to another, without the hassle or inconvenience of patients having to sign a new Direct Debit instruction.”

Simon goes on to explain, “It’s important to understand that the Bulk Change Process has always been available as a facility under the Direct Debit scheme. However, before now, other major plan providers in the market have not agreed to utilise the Bulk Change Process as a proposed transfer method. Under Bacs new rules they will now have to do so, creating a competitively fair market and affording practices the freedom of choice when it comes to deciding which provider to work with, without being put off by a previously cumbersome switching process.”

“We are currently working closely with the PSR and Bacs to ensure all other dental plan providers are identified as organisations falling under these new rules, therefore undertaking the required accreditation process as quickly as possible.”

“Naturally, as a plan provider offering significantly lower administration fees versus other plan providers, Patient Plan Direct has already generated significant interest from practices interested in switching from their current provider via the Bulk Change Process to cut costs significantly via this simple process. We encourage practices interested in switching to register their interest at: www.patientplandirect.com/simpleswitch or call 03448486888.”

What could your practice save by switching to work with Patient Plan Direct?

For further information register your interest here:- www.patientplandirect.com/simpleswitch or call 03448486888.

This is an advertorial article supplied by Patient Plan Direct and published by GDPUK.com

‘Trust Experience. Discover Excellence’ was a fitting motto for the 2018 Ankylos Congress held in Berlin at the end of June. The event attracted more than 1000 dental professionals from over 50 countries, who gathered to learn more about the Ankylos implant system which has been used to successfully provide ‘front row smiles’ for 17,000 patients.

Ankylos is a system with 33 years of implant heritage and long-term proven success, but this Congress looked forwards and not backwards, giving the assembled delegates a new vision, of modern protocols including digital dentistry and new product innovations.

Fresh scientific findings in implant dentistry formed the event’s foundation, and this was perfectly blended with news of the industry’s latest and most relevant trends, all presented by 40 renowned international guest speakers. 

Clinical content was themed around the importance of trusting experience, a particularly important element when choosing an implant system. The tone was set with an inspirational session entitled ‘Based on evidence, proven by experience – state-of-the-art implant design’. Speakers Barry Goldenburg (USA), Ye Lin (China), Valdir Muglia (Brazil) and Marco Degidi (Italy), reviewed the clinical evidence that makes Ankylos, with its TissueCare Concept, the most suitable implant for use in almost all indications and specifically advantageous to restore long term periodontal health in the anterior aesthetic zone. UK speakers included Antony Bendkowski on ‘How to make your implant practice successful’, Steven Campbell and Martin Wanendeya lectured on the Atlantis CustomBase® solution with Martin also discussing The Virtual Patient, in relation to patient-focused implant dentistry.

A diverse range of focus sessions, held on day 2, explored treatment options and enabled delegates to discover new techniques and hone their skills. Two-hour workshops, lectures and hands-on opportunities enabled clinicians and technicians to deepen their knowledge on topics relevant to their day-to-day work.

The Inspiration Hub One of the weekend’s highlights for many was exchanging experiences and networking with peers and friends in the ‘Inspiration Hub’, an exhibition covering the full range of comprehensive solutions for implant dentistry. Here, the latest Dentsply Sirona products were presented, along with innovative solutions and digital implant workflows that demonstrated the ease with which long-lasting individualised restorations can be created.

Bursting with opportunities for visitors to meet with global experts in the field, the Hub included a Speaker’s Corner that hosted short presentations and put delegates face-to-face with the experts. Whilst in the Science Hub, Dentsply Sirona’s clinical and evidence-based ethos was clear, as its science and research experts were available to discuss clinical solutions and emerging innovations and how they are backed by sound science.

A taste of the futureOf course, no implant congress would be complete without reference to the impact that digital dentistry is having on this treatment. ‘Why digital? Why now?’ was a short presentation by Mark Ludlow (USA), which brought the Congress to a close, and Mark reiterated the importance of lifelong learning in applying these new techniques to create faster, more predictable treatment.

The congress effectively managed to convey its central theme – how implant dentistry and a dedicated community with a focus on the digital future can create the best results for patients. Specifying the event’s take-away message, Group Vice President of Dentsply Sirona Implants Lars Henrikson said, “Clinical experience, professional skills and scientific evidence is the basis for the development of new treatment protocols and for overcoming challenges, ultimately leading to a long-term contribution to oral health.”

To find out more about the extensive range of implant solutions, materials and equipment, please visit dentsplysirona.com or call us on 01932 853 422. You can also access a range of education resources, video tutorials, courses and CPD webinars at dentsplysirona.com/ukeducation Earn Dentsply Sirona Rewards on all your implant solution purchases at dentsplysirona.com 

Facebook: @dentsplysirona.uk

Twitter: @DENTSPLY_UK

At the DentalForum UK 2018 held in Marbella, Dental Elite hosted an Ignite session on how dental groups are evolving and what will be the best route to market moving forward. Presented by Co-founder Luke Moore and the Director of Recruitment Services, Luke Arnold, the insightful session explored both the current difficulties surrounding recruitment, and how this might impair the growth of dental businesses in the future.

“It is no secret that practices are finding it increasingly more difficult to recruit,” reflects Luke Moore. “What we’re interested in is how this might have an impact on goodwill values, and in turn a principal’s ability to grow and sell their dental practice.”

Similar concerns were raised by a number of other delegates over the course of the two-day event, with recruitment and business growth discussed at length by a range of professionals.

“Above all else, this shows that everyone has been affected by the current state of the market,” adds Luke Moore, “not just independents. If anything, larger dental groups and corporates are feeling the affect more than smaller groups and individual practices.”

For more on current market trends or for advice on how these changes might affect you, contact Dental Elite.

For more information on Dental Elite visit www.dentalelite.co.uk, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01788 545 900

Simplyhealth is pleased to announce it has signed a fifth 50/50 Dental Practice Partnership with Highgate Dental Practice in Beverley, East Yorkshire.

The new partnership between Simplyhealth and Highgate Dental Practice will enable the business to further develop, grow and continue to serve its local community.

Highgate Dental Practice [the team pictured below], which has been established since 1963, is a family based practice providing preventative, minimal intervention and cosmetic dentistry. 

As part of an ongoing commitment to investment and innovation in the dental market, Simplyhealth’s partnership scheme offers dental practices the opportunity to enter into an equal partnership that plays to the strengths of both parties for their mutual benefit.

The partnership model ensures both partners have equal rights in the practice and enables dentists to retain day-to-day clinical management. Simplyhealth is well positioned to partner with member dentists due to its existing strong relationships with them and expertise in the dental marketplace.

The model is an appealing option for dentists looking to secure the right future for themselves, their practice and patients and Simplyhealth supports effective succession planning to ensure the same high standards of clinical care continue to meet customers’ needs.

Raman Sankaran, Chief Commercial Officer at Simplyhealth, said: “It’s great to see our dental partnerships grow as we continue to diversify our health and care solutions. We’re delighted to enter into a partnership with Highgate Dental Practice and working in partnership means we can help more patients make the most of life through better everyday health. We look forward to working closely with the team to continue providing an excellent service and develop new services into the future.”

Steve Burke, Principal Dentist at Highgate Dental Practice, said: “When choosing who to go into partnership with, trust is the most fundamental point and having had many fruitful and successful years with Simplyhealth Professionals and using Denplan products in our practice, we felt we had a strong and secure relationship to build on.”

“We converted fully from NHS to private dentistry in 2005 with the help of Simplyhealth Professionals who have been an integral and supportive part of our team ever since. I am happy knowing that when we finally retire, our practice will continue and our great and loyal staff will have a secure and prosperous future.”

About Simplyhealth

For 146 years we’ve been helping people to make the most of life through better everyday health. In 2017 Simplyhealth and Denplan united under one Simplyhealth brand and today we’re proud to be the UK’s leading provider of health cash plans, Denplan dental payment plans and pet health plans.

We help over three million people in the UK access the health and care products, services and support that they need, when they need them and at a price they can afford.

We’re proud to donate 10% of our pre-tax profits to health-related charitable activities every year, and this amounted to £1.13 million in 2017. Our Simplyhealth Great Run Series partnership raised an additional £42.6 million for charity.

We’ve worked with employers to develop Care for Life, a personalised solution that provides access to a range of trusted experts and local networks that support carers’ specialised needs. In addition, we’ve teamed up with technology company HealthUnlocked to develop an online freely-accessible peer-led forum so that those caring for elderly friends or relatives can share their concerns in a supportive environment. Visit https://healthunlocked.com/careforlife

Simplyhealth is a trading name of Simplyhealth Access, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Visit http://www.simplyhealth.co.uk for more information.