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MAR

18

50 ways to offend a patient

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50 ways to offend a patient

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JAN

31

GDC- Time for change

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The GDC - Time for change

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OCT

09

Balancing Probability

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Case Examiners

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NOV

16

Poetry of Complaint Handling

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The Poetry of Complaint Handling

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FEB

08

Irate Patients

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Irate Patients - A Strategy

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JUN

01

Preventing Complaints

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Preventing Complaints

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FEB

09

Patient Types

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Patient Types

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JUN

02

Complaint Handling

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