These days, if I get any phone call on my mobile from a number I don’t recognise, I reflexly activate the speakerphone and start the voice recorder up on my watch.I used to get quite tense and angry when I received these calls. At my own practice a few years ago, we fell victim to a scam operated by UK-based scammers. We didn’t lose much money, but that was just by pure luck.

I still don’t know how I ended up in dentistry. My own childhood dentist certainly inspired no dental aspirations. The only thing he engendered was a soul-gripping dread whenever I was dragged up City Road, Birmingham, to his terraced house practice. The man had no empathy whatsoever and shouted at me when I gagged on his un-gloved nicotine-stained fingers or what I assumed were child-killing cottonwool rolls.