Principles of good complaint handling launched

Principles of good complaint handling launched

Leaders from 28 organisations across the dental sector have joined forces to launch a set of universal principles for good complaint handling. The six core principles provide a simple template for best practice, helping professionals and patients to get the most from feedback and complaints, for the benefit of all. They set out a clear picture of what patients can expect when providing feedback or making a complaint.

Read more: Principles of good complaint handling launched

0
0
0
s2sdefault

Freakshakes should be banned and BDA seeks a way forward

Freakshakes should be banned and BDA seeks a way forward

The campaign group Action on Sugar is demanding a ban on freakshakes and all milkshakes with more than 300 calories. It surveyed milkshakes sold in restaurants and fast food shops in the UK and found they contained "grotesque levels of sugar and calories", with one containing 39 teaspoons of sugar or 1,280 calories. BDA hosts a ’sugar summit’ to open new front on the war on sugar.

Read more: Freakshakes should be banned and BDA seeks a way forward

0
0
0
s2sdefault

Government urged to protect dentists from rising costs of clinical negligence

Government urged to protect dentists from rising costs of clinical negligence

Dental Protection is calling on the Government to introduce a package of legal reforms that would protect dentists from the spiralling cost of clinical negligence claims. Raj Rattan, Dental Director at Dental Protection said: “It is not unusual for the costs awarded to claimant lawyers to be significantly higher than the damages paid to the patient.”

Read more: Government urged to protect dentists from rising costs of clinical negligence

0
0
0
s2sdefault

NASDAL Goodwill Survey shows a divided nation

NASDAL Goodwill Survey shows a divided nation

Last week saw the release of the latest practice goodwill statistics from the NASDAL (The National Association of Specialist Dental Accountants and Lawyers) survey released. Perhaps rather aptly for the current political climate, the survey for the quarter ending 31st July 2018 shows a divided country with a huge disparity in practice goodwill values.  

Read more: NASDAL Goodwill Survey shows a divided nation

0
0
0
s2sdefault

Faculty dean awarded PhD

Faculty dean awarded PhD

Congratulations to Ian Mills, Dean of the Faculty of General Dental Practice (UK) on being awarded a PhD by the University of Plymouth, following his work as an academic fellow in general dental practice at Peninsula Dental School. The title of his thesis was “The Delivery of  Person-Centred Care in General Dental Practice” and sought to identify the key dimensions of such care with respect to dentistry.

Read more: Faculty dean awarded PhD

0
0
0
s2sdefault

BDA calls on Scottish Government to tackle oral health inequalities

BDA calls on Scottish Government to tackle oral health inequalities

The BDA in Scotland is calling on the Scottish Government to make faster progress in tackling long-standing oral health inequalities, following a new report on children’s dental health. Robert Donald, Chair of the BDA’s Scottish Council said: “Dentists have applauded the progress secured through Childsmile, but this data is a stark reminder that the Scottish Government cannot rest on its laurels”.

Read more: BDA calls on Scottish Government to tackle oral health inequalities

0
0
0
s2sdefault

Prevention better than cure says Matt Hancock

Prevention better than cure says Matt Hancock

Introducing a new prevention strategy Matt Hancock, Secretary of State for Health and Social Care, said that there must be a greater focus and spending on prevention, not just cure, in the future. BDA chair, Mike Armstrong, commented: “Sadly he’s had more to say about broccoli than wholly preventable oral diseases that are costing our NHS millions.”

Read more: Prevention better than cure says Matt Hancock

0
0
0
s2sdefault

Whitening fines continue to rise

Whitening fines continue to rise

A mother and daughter from Rye have been fined thousands of pounds for offering illegal tooth whitening at their salon. Jayne and Tiffany Beach pleaded guilty to and were ordered to pay almost £4,000 by Hastings Magistrates’ Court. The magistrate said: “This was a serious offence with lots of aggravating features, which caused a lot of pain and discomfort to the complainant.”

Read more: Whitening fines continue to rise

0
0
0
s2sdefault

Supermarket yogurts contain too much sugar say researchers

Supermarket yogurts contain too much sugar say researchers

An article in the online journal BMJ Open has found that the sugar content of most supermarket yogurts well above recommended threshold, new analysis of nutrient content reveals. And organic varieties, often viewed as healthier options, contain some of the highest average sugar content, at 13.1 g/100 g, the findings indicate.

Read more: Supermarket yogurts contain too much sugar say researchers

0
0
0
s2sdefault

Please do not re-register if you have forgotten your details,
follow the links above to recover your password &/or username.
If you cannot access your email account, please contact us.

Mastodon Mastodon