- Published: Tuesday, 12 January 2021 08:01
- Written by News Editor
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According to new research published by the Dental Defence Union (DDU), the majority (95%) of dental professionals surveyed stated that patients have been understanding of the changes that have been made during the pandemic. Leo Briggs, deputy head of the DDU commented: “Working practices have dramatically changed during the pandemic and it is good that the majority of patients have been understanding.”
Leo Briggs, deputy head of the DDU continued: “Dental professionals are used to dealing with stressful, high pressure situations. Nevertheless, the pandemic has heightened some existing challenges while presenting many new ones.
“Working practices have dramatically changed during the pandemic and it is good that the majority of patients have been understanding. However, it’s clear that dental professionals are concerned about the risk of a future complaint or claim as a result of treatment undertaken or postponed during the pandemic.”
The DDU surveyed 538 dental members about their working circumstances during the pandemic and found that while patients were understanding, this has not alleviated concerns within dentistry. The DDU found that 60% of respondents were concerned about facing a complaint, claim or GDC investigation relating to the pandemic.
Other key findings included 55% believing that remote consultations will remain in place following the end of the pandemic. Additionally, 59% also found it easy to stay up-to-date with the latest guidance issued during the pandemic.
The survey was held as part of the DDU’s Ethics in practice webinar.
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