CQC accused of bullying its own staff
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- Published: Sunday, 29 November -0001 23:58
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The report, commissioned by the Care Quality Commission itself was prepared by People Opportunities Limited in June 2013. It is titled: ‘Exploring Bullying and Harassment in the CQC and can be seen at
The researchers concluded that there was a significant disconnect between many of the managers and staff. Managers spend very little time physically in the same space as their staff. In 1:1s the conversations are typically focused on the supervision of tasks e.g. progress of reports, planning of inspections with much less emphasis on support, e.g. thinking through difficult enforcement action, or balancing a tricky workload. Many of the staff they spoke to did not see their line manager as a member of their team.
They suggest that the manifestations of bullying are systemic and largely the result of the number of re-organisations that the CQC has gone through whilst being expected to deliver an increasing workload.
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