A rose by any other name...

Have you ever heard of AuctionWeb, BackRub or Blue Ribbon Sports? These are all fledgling start-ups that, at some point, rebranded so that today you know them as multinational giants eBay, Google and Nike respectively! It may sound extreme, but renaming your business can breathe new life into it.

Defining your brand is a critical first step in any marketing plan and it takes time and thought. Once you’ve done it, you might like to think that you’ll never have to repeat the exercise, but nothing lasts forever. There comes a time in every business’s life when the branding gets stale or outdated. Change might also be desirable due to a change in ownership or focus.

Several high-profile brands have gone through identity adjustments over the years. A less drastic solution than renaming is to merely modify your business name to freshen it up. A recent example is the Huffington Post that, following the departure of its founder, chose to rebrand as the snappier ‘Huffpost’. In other cases, the business name is fine as it is and all that’s needed is a new or reworked logo, as we’ve seen over the years from the likes of Apple and Coca Cola.

As with all change, there is risk, but also the potential for great rewards. The risk is that you’ll alienate some of your loyal client base. In dental practice this would likely mean your older patients who might be more averse to change. The rewards, however, can be plentiful, especially if you’re looking to attract new patients. The decision, therefore, has to take into account what your prime demographic is, based on your location and services, and what kind of change will either reel them in or send them packing.

In short, when you start to feel like your practice image could use a refresh, it’s time to take stock of where you are as a company, how you are seen in the community and where you want to go. The exercise is an excellent opportunity to check the pulse of your practice and make the changes necessary to give it a jumpstart. The first step is to engage a specialist marketing agency to help guide you through the process. If you choose the right one, they’ll give you an honest assessment of what you should keep, and what you should let go of, and then help you do just that.

Milkshake Dental Marketing is a leading provider of specialist dental marketing in the UK, so give us a call on 01844 292086, visit our website or connect with us on social media (@MilkshakeDental).