They came, they disrupted, they went under.
GDPUK view: The regulators had a massive fail on this business, they are there to protect the public and they have not done so. The regulators bully and pressure the High Street dentist, but GDC and CQC did not apply any standards to the hefty American outfit with litigious lawyers. This was clearly the practise of dentistry.
Two simple aspects: Every patient should have a named professional responsible for their care. Plus in the event of closure for any reason, the practice must ensure there is ongoing care in place. This issue has yet to hit the High Street.