Dental Helpline reaches milestone

Dental Helpline reaches milestone

The Oral Health Foundation has announced that it has given direct support to 400,000 people through its Dental Helpline. For more than two decades, the Dental Helpline has provided invaluable support for those looking to seek advice, help and reassurance about their oral health and wellbeing. Many of the people who reach out to the charity’s free-advice service are anxious, confused and not sure where to turn.

The Oral Health Foundation’s Chief Executive, Nigel Carter says: “Your patient’s oral health matters to us.  We’re more than just a place where they can get information, we truly care about the people that reach out to us. To say that we have been able to help 400,000 people is very special.  The Dental Helpline will continue to be a friendly place for anybody to find practical and emotional support for their oral health problems.”  

The Dental Helpline is staffed by fully-qualified dental professionals, it provides free and impartial advice on a range of topics. Some of the most common questions are around dental terms, treatments and procedures, current legislation, dental charges and signposting to other organisations. In addition to taking telephone calls, the Dental Helpline also supports people through email, social media and hand-written letters.

“Each person who contacts us does so with a different set of needs,” adds Dr Carter, “No matter what their situation is, it is important for them to know that is help available. We encourage you to direct patients to us if they feel like they need any help or advice outside of the dental practice."

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