After an urgent motion on Friday 7th June at the Annual Conference of Local Dental Committees about bullying by NHS Bodies was passed with an overwhelming majority, Minister of Health Lord Howe stated that this form of pressure was wrong. We now learn that the unreasonable over-priced invoices foisted on dental practices by the CQC are now being enforced in advance of the due date by over-zealous credit controllers working for NHS.
One practitioner has contacted GDPUK having been chased for payment several days before it was due. The email in question stated that the credit controller knew the dentist was on holiday, but wanted assurances that the invoice would be settled by during this holiday period. And the invoice is not even due yet!
GDPUK readers were recently informed that an over-keen CQC inspector wanted to see a log of items kept in the staff room fridge, the sort of fridge that contains two yoghurts, a salad and a couple of sandwiches. Does any politician, or the CQC itself, feel dentists and their teams should be keeping this sort of record? It's the sort of thing that might get a weak laugh on a BBC3 sitcom, but this is how modern professional people in the UK are hounded.
Our medical colleagues face lower bills for the same unwanted inspections, starting this year. Dentistry should not have to put up with this, and both professions should be charged the same lower fee, or no fee at all. These inspections are demanded by the all encompassing Health and Social Care Act, the professions certainly did not ask for this Act, nor for the ridiculous costs and demands associated with implementing it.
Tony is a dentist in a family practice in Manchester. He established GDPUK as a platform for dentists to communicate online in 1997. This has grown to the most visited site in UK dentistry. Tony is married with three grown up children.